Amazon Prime Day
Discussion
Nanook said:
Lazermilk said:
El stovey said:
Nanook said:
Motherf
ker
https://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
You could always return yours and buy this one? If it’s a big difference. kerhttps://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
That second one down to £170 looks like a good deal.
Are they any good? I’d like a robot vacuum.
El stovey said:
Nanook said:
Lazermilk said:
El stovey said:
Nanook said:
Motherfker
https://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
You could always return yours and buy this one? If it’s a big difference. kerhttps://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
That second one down to £170 looks like a good deal.
Are they any good? I’d like a robot vacuum.
Nanook said:
Motherfker
https://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
Could be tempted by one of thosekerhttps://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
Nanook said:
Yes, it is the 11c, reduced from 260 to 180.
Just off the phone with customer services. They won't refund me the difference, so I asked if I could send mine back for a refund.
She said ok, as long as I had all the original packaging.
I don't, so I told her I'm going to buy one at £180, wait til it gets delivered, print off a returns label for my £260 one which I've already opened, stick it on the £180 one, and post it straight back, unopened, in it's original packaging.
She said that was absolutely fine.
When I pointed out that this seemed like a really daft way to resolve this, she had nothing to say, other than she agreed.
So, I'm going to buy another one just now. Madness.
I've had exactly the same thing before, 'we don't price match sir' - madness Just off the phone with customer services. They won't refund me the difference, so I asked if I could send mine back for a refund.
She said ok, as long as I had all the original packaging.
I don't, so I told her I'm going to buy one at £180, wait til it gets delivered, print off a returns label for my £260 one which I've already opened, stick it on the £180 one, and post it straight back, unopened, in it's original packaging.
She said that was absolutely fine.
When I pointed out that this seemed like a really daft way to resolve this, she had nothing to say, other than she agreed.
So, I'm going to buy another one just now. Madness.
Nanook said:
The woman I spoke to on the phone got my name wrong 3 times.
I corrected her 3 times, and she's now e-mailed me a summary of our conversation, where she's got my name wrong again!
However, it does give you the chance to reply to their customer services team, so I've explained it all in an e-mail in the hope it reaches someone with some more common sense, or more authority, but it's not that much of a hassle in the grand scheme of things.
They'll post me a new one, it'll be here on Wednesday. I'll print out my returns form which they've just emailed me, stick it to the front of the box, then drive it 2 minutes to the shop where they'll take it from me to send it back.
And I'll be £80 better off. So annoying, and stupid, but worth it.
That most annoying part is that they used to have that common sense a few years ago. I phoned them a few times and got an immediate refund of the difference if the price had come down significantly. Then suddenly that stopped and it changed to the process you describe. It must cost them a fortune overall. I corrected her 3 times, and she's now e-mailed me a summary of our conversation, where she's got my name wrong again!
However, it does give you the chance to reply to their customer services team, so I've explained it all in an e-mail in the hope it reaches someone with some more common sense, or more authority, but it's not that much of a hassle in the grand scheme of things.
They'll post me a new one, it'll be here on Wednesday. I'll print out my returns form which they've just emailed me, stick it to the front of the box, then drive it 2 minutes to the shop where they'll take it from me to send it back.
And I'll be £80 better off. So annoying, and stupid, but worth it.
Cotty said:
Nanook said:
Motherfker
https://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
Could be tempted by one of thosekerhttps://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=se...
Top one. She (I) paid £260 on Saturday.
d....I hate PH sometimes....I'm now £180 lighter!kingston12 said:
That most annoying part is that they used to have that common sense a few years ago. I phoned them a few times and got an immediate refund of the difference if the price had come down significantly. Then suddenly that stopped and it changed to the process you describe. It must cost them a fortune overall.
No, it doesn't cost them a fortune though. the cost of returns is factored into the sale price, and stuff that you return doesn't go back into the warehouse to be sold again - it'll just get sold off in a job lot of "returned goods" later on, like with many places. A chap who rented a unit where my mum works did this - he bought job lots of items of returns from Tesco Direct as they were back in the day, and then listed it all individually on eBay etc. Most of it was stuff that had been sent for delivery and not collected, or, stuff that was returned for whatever reason. He bought, in his words, a "pallet load" of Nintendo Wii and then sold them on making £11k straight profit, in the two months before Christmas. He also managed to sell a load of TVs where the remote was missing for some reason, but as any savvy shopper knows, you can buy universal remotes cheaply, so selling flat-screen TVs for half price with no remote, he was still making a couple of hundred quid a go more than he had paid for them
Nanook said:
Yes, it is the 11c, reduced from 260 to 180.
Just off the phone with customer services. They won't refund me the difference, so I asked if I could send mine back for a refund.
She said ok, as long as I had all the original packaging.
I don't, so I told her I'm going to buy one at £180, wait til it gets delivered, print off a returns label for my £260 one which I've already opened, stick it on the £180 one, and post it straight back, unopened, in it's original packaging.
She said that was absolutely fine.
When I pointed out that this seemed like a really daft way to resolve this, she had nothing to say, other than she agreed.
So, I'm going to buy another one just now. Madness.
I think the key question here is, does the thing work? I'm quite tempted but want one that can find it's way around my flat, clean everywhere, and find it's way back into it's dock.Just off the phone with customer services. They won't refund me the difference, so I asked if I could send mine back for a refund.
She said ok, as long as I had all the original packaging.
I don't, so I told her I'm going to buy one at £180, wait til it gets delivered, print off a returns label for my £260 one which I've already opened, stick it on the £180 one, and post it straight back, unopened, in it's original packaging.
She said that was absolutely fine.
When I pointed out that this seemed like a really daft way to resolve this, she had nothing to say, other than she agreed.
So, I'm going to buy another one just now. Madness.
Is it clever enough to do that?
Shakermaker said:
No, it doesn't cost them a fortune though. the cost of returns is factored into the sale price, and stuff that you return doesn't go back into the warehouse to be sold again - it'll just get sold off in a job lot of "returned goods" later on, like with many places.
A chap who rented a unit where my mum works did this - he bought job lots of items of returns from Tesco Direct as they were back in the day, and then listed it all individually on eBay etc. Most of it was stuff that had been sent for delivery and not collected, or, stuff that was returned for whatever reason. He bought, in his words, a "pallet load" of Nintendo Wii and then sold them on making £11k straight profit, in the two months before Christmas. He also managed to sell a load of TVs where the remote was missing for some reason, but as any savvy shopper knows, you can buy universal remotes cheaply, so selling flat-screen TVs for half price with no remote, he was still making a couple of hundred quid a go more than he had paid for them
Indeed, but it still seems like a lot of hassle for Amazon though. In Nanook's case, they have had to pick and pack a second item, send it out, pay for the return courier and then process it back into the warehouse instead of just crediting him the £80 which he has ended up getting anyway. I realise that it is small change for Amazon, but if they are doing this thousands of times it must add up.A chap who rented a unit where my mum works did this - he bought job lots of items of returns from Tesco Direct as they were back in the day, and then listed it all individually on eBay etc. Most of it was stuff that had been sent for delivery and not collected, or, stuff that was returned for whatever reason. He bought, in his words, a "pallet load" of Nintendo Wii and then sold them on making £11k straight profit, in the two months before Christmas. He also managed to sell a load of TVs where the remote was missing for some reason, but as any savvy shopper knows, you can buy universal remotes cheaply, so selling flat-screen TVs for half price with no remote, he was still making a couple of hundred quid a go more than he had paid for them
kingston12 said:
Shakermaker said:
No, it doesn't cost them a fortune though. the cost of returns is factored into the sale price, and stuff that you return doesn't go back into the warehouse to be sold again - it'll just get sold off in a job lot of "returned goods" later on, like with many places.
A chap who rented a unit where my mum works did this - he bought job lots of items of returns from Tesco Direct as they were back in the day, and then listed it all individually on eBay etc. Most of it was stuff that had been sent for delivery and not collected, or, stuff that was returned for whatever reason. He bought, in his words, a "pallet load" of Nintendo Wii and then sold them on making £11k straight profit, in the two months before Christmas. He also managed to sell a load of TVs where the remote was missing for some reason, but as any savvy shopper knows, you can buy universal remotes cheaply, so selling flat-screen TVs for half price with no remote, he was still making a couple of hundred quid a go more than he had paid for them
Indeed, but it still seems like a lot of hassle for Amazon though. In Nanook's case, they have had to pick and pack a second item, send it out, pay for the return courier and then process it back into the warehouse instead of just crediting him the £80 which he has ended up getting anyway. I realise that it is small change for Amazon, but if they are doing this thousands of times it must add up.A chap who rented a unit where my mum works did this - he bought job lots of items of returns from Tesco Direct as they were back in the day, and then listed it all individually on eBay etc. Most of it was stuff that had been sent for delivery and not collected, or, stuff that was returned for whatever reason. He bought, in his words, a "pallet load" of Nintendo Wii and then sold them on making £11k straight profit, in the two months before Christmas. He also managed to sell a load of TVs where the remote was missing for some reason, but as any savvy shopper knows, you can buy universal remotes cheaply, so selling flat-screen TVs for half price with no remote, he was still making a couple of hundred quid a go more than he had paid for them
Silverbullet767 said:
LordHaveMurci said:
I've had exactly the same thing before, 'we don't price match sir' - madness
They've said the same to me too, but then they said "however on this one occasion we will refund the difference" I've known other people they've said that to.Gassing Station | The Lounge | Top of Page | What's New | My Stuff