The joy of eccentric elderly parents and their routines.
Discussion
A common theme seems to be internet banking with the older generation. Both my parents and In-laws refuse to use it. I’ve pointed out that when they go in branch to do something that takes 10 seconds on a phone these days, the clerk is basically using the same interface that they’d be using in the comfort of their home.
devnull said:
A common theme seems to be internet banking with the older generation. Both my parents and In-laws refuse to use it. I’ve pointed out that when they go in branch to do something that takes 10 seconds on a phone these days, the clerk is basically using the same interface that they’d be using in the comfort of their home.
But they're keeping bank staff employed. 
CanAm said:
devnull said:
A common theme seems to be internet banking with the older generation. Both my parents and In-laws refuse to use it. I’ve pointed out that when they go in branch to do something that takes 10 seconds on a phone these days, the clerk is basically using the same interface that they’d be using in the comfort of their home.
But they're keeping bank staff employed. A bank teller will actively try to get someone to use the app instead of coming in. It's a massive headache and drain for them.
YouTalkinToMe said:
CanAm said:
devnull said:
A common theme seems to be internet banking with the older generation. Both my parents and In-laws refuse to use it. I’ve pointed out that when they go in branch to do something that takes 10 seconds on a phone these days, the clerk is basically using the same interface that they’d be using in the comfort of their home.
But they're keeping bank staff employed. A bank teller will actively try to get someone to use the app instead of coming in. It's a massive headache and drain for them.
Dad, 75, spends every Christmas morning dealing with his ebay account (selling railway memorabilia) Last Christ morning Mum flipped at him - 'Harry, there are people around the world who can't be with their families on Christmas Day, and you're upstairs on bloody ebay. Get. Down. NOW!
He had a moan, then realised he was being a dick, and came downstairs all smiles shortly after.
He had a moan, then realised he was being a dick, and came downstairs all smiles shortly after.
YouTalkinToMe said:
I don't know if that was a tongue in cheek comment for people that say that, but I'd like to point out for those that do, it doesnt.
A bank teller will actively try to get someone to use the app instead of coming in. It's a massive headache and drain for them.
A bank teller will have been told to do so by management and might well have a target for the numbers he/she has to divert. A bank teller will actively try to get someone to use the app instead of coming in. It's a massive headache and drain for them.
And, back to the original point, until the banks properly indemnify people against cyber-fraud, those who refuse to use online banking are probably the sane ones.
psi310398 said:
A bank teller will have been told to do so by management and might well have a target for the numbers he/she has to divert.
And, back to the original point, until the banks properly indemnify people against cyber-fraud, those who refuse to use online banking are probably the sane ones.
Because fraud never existed before computers.....And, back to the original point, until the banks properly indemnify people against cyber-fraud, those who refuse to use online banking are probably the sane ones.
YouTalkinToMe said:
I don't know if that was a tongue in cheek comment for people that say that, but I'd like to point out for those that do, it doesnt.
A bank teller will actively try to get someone to use the app instead of coming in. It's a massive headache and drain for them.
If it's a massive headache and drain for them to use what you say is the same app, then it's hardly surprising that infrequent computer users are reluctant to use it!A bank teller will actively try to get someone to use the app instead of coming in. It's a massive headache and drain for them.
And yes, I was being serious; if we all use phone apps and ATMs there will obviously be a reduction in the number of counter staff.
eldar said:
Because fraud never existed before computers.....
I'm not being funny but are you seriously suggesting that the epidemic levels of fraud we are experiencing have actually been at those levels for decades? Or that removing personal interactions (such as a bank clerk dealing with the same customer week in week out - the old fashioned thing of actually knowing your customer) does not introduce significant additional risk, and occurrence, of fraud into financial transactions?
Condi said:
My grandad was doing internet banking about 15 years ago when we were still on dial up, at over 90 years old. Also used to do his stocks and shares online too. Very impressive.
Mums a techno At 85 i check her emails and history to see what old s
t i will have to return the following weekpsi310398 said:
I'm not being funny but are you seriously suggesting that the epidemic levels of fraud we are experiencing have actually been at those levels for decades? Or that removing personal interactions (such as a bank clerk dealing with the same customer week in week out - the old fashioned thing of actually knowing your customer) does not introduce significant additional risk, and occurrence, of fraud into financial transactions?
Merely countering your claim that anyone using online banking was insane due to fraud risk. A kind of insult to 90%+ of the population.So no, you aren’t being funny, at all.
eldar said:
Merely countering your claim that anyone using online banking was insane due to fraud risk. A kind of insult to 90%+ of the population.
So no, you aren’t being funny, at all.
Given that the thread title relates to the eccentricities of elderly parents, might you not be be over-reacting a mite?So no, you aren’t being funny, at all.
dirky dirk said:
Wont use the kitchen bin drawer bin
Wont use the actual kitchen bin
Shs puts rubbish in a bag in the spare bedroom
I'm only my own the next few days at work and because shes so stressful to visit and be around
I wont go round there because it's such a head wreck
This isn't being eccentric. It's dementia.Wont use the actual kitchen bin
Shs puts rubbish in a bag in the spare bedroom
I'm only my own the next few days at work and because shes so stressful to visit and be around
I wont go round there because it's such a head wreck
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