Is it so hard to deliver a parcel properly?
Discussion
Delivering it? Just fking putting the right stuff in the fking box with the right fking label would be a good start.
So I ordered 2 track rod ends and 10 litres of oil for my Porsche Boxster, ready for a workshop session tomorrow night. Two orders, from two different suppliers.
And I received two drop links for a Porsche Boxster and a pair of brake discs for a Nissan fking Cedric whatever the fk that is.
No, I won't take it to a depot, or wait in to arrange re-collection FFS...it'll be on the doorstep.
So I ordered 2 track rod ends and 10 litres of oil for my Porsche Boxster, ready for a workshop session tomorrow night. Two orders, from two different suppliers.
And I received two drop links for a Porsche Boxster and a pair of brake discs for a Nissan fking Cedric whatever the fk that is.
No, I won't take it to a depot, or wait in to arrange re-collection FFS...it'll be on the doorstep.
ashleyman said:
Shakermaker said:
ashleyman said:
I'm confused, so the box / label is unreadable so they can't deliver, but they are able to scan it so they know it's at the depot?
Surely, if they are able to scan it to update the tracking then they know where it needs to go and could easily print a new label if required?
It's not like the labels are hand written as all DPD labels are generated by them, printed and then stuck to the box.
They'll know exactly where it's been and where it needs to go. Sounds like they're being lazy.
Well I don't know what is unreadable, other than, I know that my parcel is at the local depot and was scanned in there last night just before midnight, but was tagged as unreadable. Surely, if they are able to scan it to update the tracking then they know where it needs to go and could easily print a new label if required?
It's not like the labels are hand written as all DPD labels are generated by them, printed and then stuck to the box.
They'll know exactly where it's been and where it needs to go. Sounds like they're being lazy.
It is possible that my colleague has written the address on the box himself in marker pen, but even then, they've known to get it as far as our town somehow.
Laziness is another option of course.
On the top of it: A clear DPD label with barcode, my name and office address
On the side of it: An A4 sheet with my name and address on the side in about size 30 print in our company standard font
On another side: A second barcode.
My belief - some mug at the depot one end did something wrong with it and its then gone through some bizarre process where it takes a week to get here instead of just arriving over the weekend.
Shakermaker said:
ashleyman said:
Shakermaker said:
ashleyman said:
I'm confused, so the box / label is unreadable so they can't deliver, but they are able to scan it so they know it's at the depot?
Surely, if they are able to scan it to update the tracking then they know where it needs to go and could easily print a new label if required?
It's not like the labels are hand written as all DPD labels are generated by them, printed and then stuck to the box.
They'll know exactly where it's been and where it needs to go. Sounds like they're being lazy.
Well I don't know what is unreadable, other than, I know that my parcel is at the local depot and was scanned in there last night just before midnight, but was tagged as unreadable. Surely, if they are able to scan it to update the tracking then they know where it needs to go and could easily print a new label if required?
It's not like the labels are hand written as all DPD labels are generated by them, printed and then stuck to the box.
They'll know exactly where it's been and where it needs to go. Sounds like they're being lazy.
It is possible that my colleague has written the address on the box himself in marker pen, but even then, they've known to get it as far as our town somehow.
Laziness is another option of course.
On the top of it: A clear DPD label with barcode, my name and office address
On the side of it: An A4 sheet with my name and address on the side in about size 30 print in our company standard font
On another side: A second barcode.
My belief - some mug at the depot one end did something wrong with it and its then gone through some bizarre process where it takes a week to get here instead of just arriving over the weekend.
Sounds like someone got it very wrong indeed.
There are two regular DPD drivers who deliver to us, one is great, the other isn't. Sadly it was the second one today, delivering a new laptop.
The delivery had to be signed for due to the high value. I was surprised to get a notification that it had been delivered and signed for by "my surname" at 11:33 when I was at home and the bell hadn't rung.
Oh, here it is, chucked over my neighbour's gate... What annoys me most is that if it had gone missing, DPD would be telling me that I'd signed for it.
I've complained, obviously.
The delivery had to be signed for due to the high value. I was surprised to get a notification that it had been delivered and signed for by "my surname" at 11:33 when I was at home and the bell hadn't rung.
Oh, here it is, chucked over my neighbour's gate... What annoys me most is that if it had gone missing, DPD would be telling me that I'd signed for it.
I've complained, obviously.
Multiple deliveries arriving over next few days, bits for my garage.
Today, garage vacuum, wall storage units and shelving.
First van arrives, Vacuum, great. Then check My orders, says the wall storage unit was also delivered, seems the muppet in that van had two packages for me Was 1 of 1 on parcel.
Today, garage vacuum, wall storage units and shelving.
First van arrives, Vacuum, great. Then check My orders, says the wall storage unit was also delivered, seems the muppet in that van had two packages for me Was 1 of 1 on parcel.
Can't remember if I've mentioned this before but last year RM started leaving parcels in the gas meter box, with a note through the door advising of same. Problem was not everything fitted, and it was getting to the stage of ramming them in, wedging them against the flexi regulator hose, kinking the door etc. Can't imagine Transco (or whoever they are now) would approve of this practice. In the end I had to have a word and say if I'm not in I'd rather just go to the collection office.
outnumbered said:
There are two regular DPD drivers who deliver to us, one is great, the other isn't. Sadly it was the second one today, delivering a new laptop.
The delivery had to be signed for due to the high value. I was surprised to get a notification that it had been delivered and signed for by "my surname" at 11:33 when I was at home and the bell hadn't rung.
Oh, here it is, chucked over my neighbour's gate... What annoys me most is that if it had gone missing, DPD would be telling me that I'd signed for it.
I've complained, obviously.
Wouldn't waste your time complaining to DPD, in my similar experience as yours, they don't care at all.The delivery had to be signed for due to the high value. I was surprised to get a notification that it had been delivered and signed for by "my surname" at 11:33 when I was at home and the bell hadn't rung.
Oh, here it is, chucked over my neighbour's gate... What annoys me most is that if it had gone missing, DPD would be telling me that I'd signed for it.
I've complained, obviously.
kev1974 said:
Wouldn't waste your time complaining to DPD, in my similar experience as yours, they don't care at all.
To be fair. I had a problem where the guy blantantly lied about attempting to deliver when his GPS showed him about a mile away. I complained and got sent an apooogy cake!I had a hefty new jack delivered for my RR yesterday. When I went to answer the door, the driver had put the parcel on the wing of my car to wait for me to answer. I'll have to get the T-Cut out over the weekend - luckily the wing is only scratched, not dented.
What goes through these people's minds? There was a perfectly good doorstep in front of him, couldn't he have rested the parcel on there instead? You don't mess with people's cars.
What goes through these people's minds? There was a perfectly good doorstep in front of him, couldn't he have rested the parcel on there instead? You don't mess with people's cars.
227bhp said:
I just knew before clicking it would be this oneIt's doing the rounds all; over FB at the minute.
LOL though its just brilliant
I sent my brother this message as he was sending our mum his old iphone
It’s a pretty bad joke when you can virtually guarantee a phone will get nicked in transit
coolhands said:
Sorry don’t have that. BTW if you post her your old phone I would recommend Special Delivery despite the cost as lots of phones get nicked otherwise and you have the pain of trying to get compensation etc off useless companies like yodel
he sent it by hermes Guess what never turned up. I’ve now had to buy her another iphone to send her.It’s a pretty bad joke when you can virtually guarantee a phone will get nicked in transit
Knock on door..parcel for 'next door" can you take it
Er no...
1) the name isnt next doors
2) the street name is different
3) post code different
Then he says..do you know where the address is. Me sorry i havent a clue.
Him...ok can i leave the parcel with you anyway !
Er no ! Go do your job and deliver it
Er no...
1) the name isnt next doors
2) the street name is different
3) post code different
Then he says..do you know where the address is. Me sorry i havent a clue.
Him...ok can i leave the parcel with you anyway !
Er no ! Go do your job and deliver it
Mother in law was babysitting the other evening for us, and said that at about 9.30pm a "strange man" knocked on the door - but then it turned out that he lived at Number 26 of a road a long way from ours, with a very different name, but a parcel for my wife had been delivered there instead of at our house (which is also Number 26)
Kindly he had driven over to drop it off, but I can't really work out how that has happened, it's not as if the two road names are remotely similar and I'd be surprised if they were on the same postman's route, so quite how it didn't just go back to the sorting office to be redelivered the next day I'm not sure. Sure I can undertand a few mistakes in things being put in the wrong van/trolley that the postmen take out for their round, but that would get spotted at some point, no?
Kindly he had driven over to drop it off, but I can't really work out how that has happened, it's not as if the two road names are remotely similar and I'd be surprised if they were on the same postman's route, so quite how it didn't just go back to the sorting office to be redelivered the next day I'm not sure. Sure I can undertand a few mistakes in things being put in the wrong van/trolley that the postmen take out for their round, but that would get spotted at some point, no?
Bit of a thread resurrection but this is the latest I could find.
DPD app handily showed this to us today:
Now:
1. The recycling bin is not a particularly safe place for a plastic wrapped item, in my opinion
2. The message itself says they weren't able to leave it in a safe place !
3. My partner was in, and working on our study right by the front door, so they didn't try to knock.
4. It's not even our bin...
5. ...in fact it's not our next door neighbors either (any of them, we only have 3 at the end of a cul de sac)
I appreciate the delivery drivers aren't the best paid in the World, but really how completely stupid can you be?
DPD app handily showed this to us today:
Now:
1. The recycling bin is not a particularly safe place for a plastic wrapped item, in my opinion
2. The message itself says they weren't able to leave it in a safe place !
3. My partner was in, and working on our study right by the front door, so they didn't try to knock.
4. It's not even our bin...
5. ...in fact it's not our next door neighbors either (any of them, we only have 3 at the end of a cul de sac)
I appreciate the delivery drivers aren't the best paid in the World, but really how completely stupid can you be?
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