Things that annoy you beyond reason...(Vol. 7)
Discussion
The '...due to Covid-19' excuse that organisations still continue to use. HMRC as a specific example. In my job, I/we need to phone HMRC usually several times every day on behalf of clients. Some of the more well trained / specialised departments are fantastic, professional and helpful. With others, such as the large general PAYE or Self Assessment departments that 'ordinary people' get through to, it's complete pot luck whether you get through to someone in a loud call centre, which is preferable to someone sitting at home in their kitchen where you can hear a dishwasher / dogs / children / iPhone keyboard typing sound [delete as applicable] in the background coupled with an extremely poor crackly phoneline.
Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
FatboyKim said:
The '...due to Covid-19' excuse that organisations still continue to use. HMRC as a specific example. In my job, I/we need to phone HMRC usually several times every day on behalf of clients. Some of the more well trained / specialised departments are fantastic, professional and helpful. With others, such as the large general PAYE or Self Assessment departments that 'ordinary people' get through to, it's complete pot luck whether you get through to someone in a loud call centre, which is preferable to someone sitting at home in their kitchen where you can hear a dishwasher / dogs / children / iPhone keyboard typing sound [delete as applicable] in the background coupled with an extremely poor crackly phoneline.
Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
Santander are not renewing the leases on some of their customer services call centres (sister in law is affected by this). Work from home will be the norm for a lot of them. Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
Out of interest why does working from home make people think there is no work happening?
FatboyKim said:
The '...due to Covid-19' excuse that organisations still continue to use. HMRC as a specific example. In my job, I/we need to phone HMRC usually several times every day on behalf of clients. Some of the more well trained / specialised departments are fantastic, professional and helpful. With others, such as the large general PAYE or Self Assessment departments that 'ordinary people' get through to, it's complete pot luck whether you get through to someone in a loud call centre, which is preferable to someone sitting at home in their kitchen where you can hear a dishwasher / dogs / children / iPhone keyboard typing sound [delete as applicable] in the background coupled with an extremely poor crackly phoneline.
Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
They don't need to be in the office, they need more staff.Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
bigpriest said:
FatboyKim said:
The '...due to Covid-19' excuse that organisations still continue to use. HMRC as a specific example. In my job, I/we need to phone HMRC usually several times every day on behalf of clients. Some of the more well trained / specialised departments are fantastic, professional and helpful. With others, such as the large general PAYE or Self Assessment departments that 'ordinary people' get through to, it's complete pot luck whether you get through to someone in a loud call centre, which is preferable to someone sitting at home in their kitchen where you can hear a dishwasher / dogs / children / iPhone keyboard typing sound [delete as applicable] in the background coupled with an extremely poor crackly phoneline.
Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
They don't need to be in the office, they need more staff.Banks as well. Santander still has a pathetic recorded message saying they are prioritising calls from vulnerable customers affected by Covid-19, and for all other enquiries use the automated webchat bot thing because our staff are working from home. GET BACK TO THE BLOODY OFFICE YOU WORKSHY LAYABOUTS!
When an "unprecedented number of calls" is happening every day it is no longer unprecedented so not a valid excuse ! Hire more people !
Apologies if mentioned before, but the thing that annoys me beyond reason is people who allow the door in their hotel room to slam every bloody time they go out or return. FFS! Especially at four in the morning; SLAM! Why can't they act like decent human beings and hold the door while it gently, and silently, closes? Grrrr.
Brave Fart said:
Apologies if mentioned before, but the thing that annoys me beyond reason is people who allow the door in their hotel room to slam every bloody time they go out or return. FFS! Especially at four in the morning; SLAM! Why can't they act like decent human beings and hold the door while it gently, and silently, closes? Grrrr.
Completely agree. Although the hotel has to bear some responsibility for installing crappy door closers..The Sofitel at LHR T5 is brilliant in this respect. The level of hush is awesome.
bmwmike said:
On a webex chat where someone you don't normally work with will message Hi followed by "how are you today?" and then wait for a reply rather than getting to the point. I sometimes, depending on mood, paste nohello.com back but generally wish people would get straight to the point.
I just don't respond. Most of the time they're just trying to find a way to send the ticket back without having to do their job or having to state on the ticket that they've no idea what they are doing.
Either tell me what you're after or don't bother. Not here to be your mate sunshine, I don't care how you are notr for petty small talk. Piss or get off the pot.
Brave Fart said:
Apologies if mentioned before, but the thing that annoys me beyond reason is people who allow the door in their hotel room to slam every bloody time they go out or return. FFS! Especially at four in the morning; SLAM! Why can't they act like decent human beings and hold the door while it gently, and silently, closes? Grrrr.
Think yourself lucky you only get it on a temporary basis. People who live in modern block of flats get it 24/7 as every door, external and internal is a fire door with a spring closer that stops damping for the last 1ft of travel and slams shut.Dirty careless tradesmen 
We've been renovating an old house for a few years and have had all sorts of tradesmen, some amazing, some crap but most somewhere in between. Some bring their own vacuums and allow time at the end of the day for clean up. The cleaner workers tend to be eastern European. Hard working and conscientious.
The local guys leave a trail of destruction in their wake. The plumber today has form leaving a mess but is otherwise good at his job and we need him to finish a few things. Knowing his ways, I thought I was being clever putting rubber mats down to cover the new white micro-cement floor.
When he called me down to see his work, I noticed that somehow he got gravel into the room and under the rubber mats so the new floor is scratched. He got black hand marks all over the walls and complained that not all the parts were there. They were there but he had taken them out of boxes this morning and put some bits back in the wrong boxes.
I gave him a hard time but just shrugged his shoulders as if to say "tough s
t" and left. 
We've been renovating an old house for a few years and have had all sorts of tradesmen, some amazing, some crap but most somewhere in between. Some bring their own vacuums and allow time at the end of the day for clean up. The cleaner workers tend to be eastern European. Hard working and conscientious.
The local guys leave a trail of destruction in their wake. The plumber today has form leaving a mess but is otherwise good at his job and we need him to finish a few things. Knowing his ways, I thought I was being clever putting rubber mats down to cover the new white micro-cement floor.
When he called me down to see his work, I noticed that somehow he got gravel into the room and under the rubber mats so the new floor is scratched. He got black hand marks all over the walls and complained that not all the parts were there. They were there but he had taken them out of boxes this morning and put some bits back in the wrong boxes.
I gave him a hard time but just shrugged his shoulders as if to say "tough s
t" and left. Child seats for cars. Daughter has 2 children, and so between her car and mine, 4 child seats. All up to date, but different brands. (She likes to have the best rated ones, depending on the childs weight and size)
The Isofixings are standard in cars, so why can't the seats have standard adjustment/fittings.
I'm fed up trying to find hidden buttons and trying to squeeze various sliding bits to adjust belts, especially with a non cooperative kid.
Thankfully they don't need buggies now. They're even worse! Have gone out before, and then had to video call her to find out how to collapse some of them. Hateful things.
The Isofixings are standard in cars, so why can't the seats have standard adjustment/fittings.
I'm fed up trying to find hidden buttons and trying to squeeze various sliding bits to adjust belts, especially with a non cooperative kid.
Thankfully they don't need buggies now. They're even worse! Have gone out before, and then had to video call her to find out how to collapse some of them. Hateful things.
Expecting the new dark chocolate peppermint aero to be just like milk chocolate peppermint aero, but dark chocolate instead of milk chocolate. It's not, it's all just peppermint flavour dark chocolate, without the bubbly light green peppermint filling of the milk chocolate peppermint aero
21st Century Man said:
Expecting the new dark chocolate peppermint aero to be just like milk chocolate peppermint aero, but dark chocolate instead of milk chocolate. It's not, it's all just peppermint flavour dark chocolate, without the bubbly light green peppermint filling of the milk chocolate peppermint aero
But not as sickly as the green one, so a full one can be eaten in 1 sitting without feeling sick afterwards. (I'm talking the ones they call 'sharing' bars that Asda are currently selling at a quid each)
r3g said:
Brave Fart said:
Apologies if mentioned before, but the thing that annoys me beyond reason is people who allow the door in their hotel room to slam every bloody time they go out or return. FFS! Especially at four in the morning; SLAM! Why can't they act like decent human beings and hold the door while it gently, and silently, closes? Grrrr.
Think yourself lucky you only get it on a temporary basis. People who live in modern block of flats get it 24/7 as every door, external and internal is a fire door with a spring closer that stops damping for the last 1ft of travel and slams shut.king minutes.Halmyre said:
r3g said:
Brave Fart said:
Apologies if mentioned before, but the thing that annoys me beyond reason is people who allow the door in their hotel room to slam every bloody time they go out or return. FFS! Especially at four in the morning; SLAM! Why can't they act like decent human beings and hold the door while it gently, and silently, closes? Grrrr.
Think yourself lucky you only get it on a temporary basis. People who live in modern block of flats get it 24/7 as every door, external and internal is a fire door with a spring closer that stops damping for the last 1ft of travel and slams shut.king minutes.DVLA
Recently had my reminder letter for my photocard driving licence renewal.
Annoyed for a number of reasons...
A) That such a thing needs renewing at all, given that no information has changed.
B) That I renewed it more than a month ahead of it expiring. My own fault, I suppose, but I fell for the line that "DVLA are busy these days, and applications are backed up" so I thought their stated "could take two weeks" might take longer.
C) That it didn't take a month. Not even their stated two weeks". Nope. Online application to doormat in less than 4 days. I should be delighted, not annoyed, but I've "lost" more than 6 weeks of valid licence. It didn't run out until 16.07.2022.
D) That the reason for renewal is ostensibly to "update the photograph" on the card. This is clearly bks because applying online (to save £7) means they can use your passport photo. Which itself may be as old, possibly even older, than the photo already on your licence. My passport picture is 5 years old, meaning that when this photocard expires I'll be reliant on a 15 year old picture, and quite a poorly printed one at that, for "photo ID". Imagine the weight I could put on, the hair I could lose, and the beard I could grow in 15 years... 
E) That I now have to post back my old, cut up licence, but there's no Freepost envelope to put it in.
F) That I've forgotten what other reasons there were to be annoyed by DVLA Driving Licence photocard renewals. But there were definitely several when I sat down to type this post.
Yes, there are greater annoyances in the world than the DVLA being too efficient, and their application system being too convenient and easy to use, but this is the "beyond reason" thread, right...?
Recently had my reminder letter for my photocard driving licence renewal.
Annoyed for a number of reasons...
A) That such a thing needs renewing at all, given that no information has changed.
B) That I renewed it more than a month ahead of it expiring. My own fault, I suppose, but I fell for the line that "DVLA are busy these days, and applications are backed up" so I thought their stated "could take two weeks" might take longer.
C) That it didn't take a month. Not even their stated two weeks". Nope. Online application to doormat in less than 4 days. I should be delighted, not annoyed, but I've "lost" more than 6 weeks of valid licence. It didn't run out until 16.07.2022.
D) That the reason for renewal is ostensibly to "update the photograph" on the card. This is clearly b
ks because applying online (to save £7) means they can use your passport photo. Which itself may be as old, possibly even older, than the photo already on your licence. My passport picture is 5 years old, meaning that when this photocard expires I'll be reliant on a 15 year old picture, and quite a poorly printed one at that, for "photo ID". Imagine the weight I could put on, the hair I could lose, and the beard I could grow in 15 years... E) That I now have to post back my old, cut up licence, but there's no Freepost envelope to put it in.
F) That I've forgotten what other reasons there were to be annoyed by DVLA Driving Licence photocard renewals. But there were definitely several when I sat down to type this post.
Yes, there are greater annoyances in the world than the DVLA being too efficient, and their application system being too convenient and easy to use, but this is the "beyond reason" thread, right...?
r3g said:
Brave Fart said:
Apologies if mentioned before, but the thing that annoys me beyond reason is people who allow the door in their hotel room to slam every bloody time they go out or return. FFS! Especially at four in the morning; SLAM! Why can't they act like decent human beings and hold the door while it gently, and silently, closes? Grrrr.
Think yourself lucky you only get it on a temporary basis. People who live in modern block of flats get it 24/7 as every door, external and internal is a fire door with a spring closer that stops damping for the last 1ft of travel and slams shut.This afternoon, I will be adjusting the closing mechanism on the inner door, so that peace and quiet might be restored.
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