Tesco clubcard pricing differential...
Discussion
LaterLosers said:
Do we not have an expensively run QUANGO we fund with our taxes to find out if this is fair to customers?
The data they gather will be used against you once they gathered enough of it.
Enjoy the discount while it lasts.
I hope they do, and soon.The data they gather will be used against you once they gathered enough of it.
Enjoy the discount while it lasts.
A supermarket demanding your personal information or they will charge you a higher price is blatant discrimination
konark said:
They know exactly what sells and what doesn't , as people on this thread have said, you're telling them nothing they dont already know to conduct their business, They just want to sell your info to other hawkers of tat.
Lidl used to (not familiar with their loyalty offering now) know ‘nothing’ about their customers. That in the modern era is a huge gap in selling products. Knowing what went from the shelf and knowing who bought it AND what else they bought with it are very different things. Tesco make a high margin selling that sort of insight to big brands for example. Anyone who thinks any business isn’t going to become more and more interested in data of their customers is a touch naive. Discounters will get there soon enough, why wouldn’t they?
I very recently got a clubcard.
Mainly due to the fact that the rest of the supermarkets near me are either inept or so short staffed I have to wait at one till to be served. I know I could do self scan, but I already have a job and I do not feel the need to work for free at a supermarket simply because they prioritise profit over customer service in an industry solely about customers.
I have not received any marketing from Tesco, the shop is always well staffed and I really have to wait to be served, and after 6 months of ONLY being able to scan my own shopping with poor choice, poor quality and a woeful experience I bit the bullet and wish I had done it sooner.
Mainly due to the fact that the rest of the supermarkets near me are either inept or so short staffed I have to wait at one till to be served. I know I could do self scan, but I already have a job and I do not feel the need to work for free at a supermarket simply because they prioritise profit over customer service in an industry solely about customers.
I have not received any marketing from Tesco, the shop is always well staffed and I really have to wait to be served, and after 6 months of ONLY being able to scan my own shopping with poor choice, poor quality and a woeful experience I bit the bullet and wish I had done it sooner.
I've noticed a new trend whenever something non-perishable comes up with a clubcard price of some selfish t
t coming along and emptying the shelf.
Case in point was a shampoo offer this week against several different scents. Someone had cleared out one particular scent and left the others. There's no way it outsells the others at that ratio normally as its bit of the shelf is never normally empty.
Also happened this morning with a really expensive (i.e. only affordable when it comes onto clubcard) dooderant which just happens to work really well. Shelf was empty. Same for paper hankies - clubcard price labels up, but empty shelves.
What happened to taking your fair share and leaving enough for everyone else?
t coming along and emptying the shelf. Case in point was a shampoo offer this week against several different scents. Someone had cleared out one particular scent and left the others. There's no way it outsells the others at that ratio normally as its bit of the shelf is never normally empty.
Also happened this morning with a really expensive (i.e. only affordable when it comes onto clubcard) dooderant which just happens to work really well. Shelf was empty. Same for paper hankies - clubcard price labels up, but empty shelves.
What happened to taking your fair share and leaving enough for everyone else?
Another problem with the system was the end of the paper vouchers.
I just don't have the time or inclination to bother with installing an app on my phone so I can arse around at the checkout trying to redeem my points. This means they just keep expiring. Yet, when the paper vouchers would turn up every so often, they would get used.
How many others are the same and how much has that saved Tesco?
And don't get me started on the Rewards system which just seems purposefully obtuse and has never had an offer or experience that has aligned with my lifestyle.
I just don't have the time or inclination to bother with installing an app on my phone so I can arse around at the checkout trying to redeem my points. This means they just keep expiring. Yet, when the paper vouchers would turn up every so often, they would get used.
How many others are the same and how much has that saved Tesco?
And don't get me started on the Rewards system which just seems purposefully obtuse and has never had an offer or experience that has aligned with my lifestyle.
What we see here is just the older generation struggling with the change that exists in every area (paying for things on a phone is second nature to vast percentages of younger people, my club card sits in my apple wallet) including supermarkets. Self check is a blessing for me, can’t stand places that don’t have it.
okgo said:
What we see here is just the older generation struggling with the change that exists in every area (paying for things on a phone is second nature to vast percentages of younger people, my club card sits in my apple wallet) including supermarkets. Self check is a blessing for me, can’t stand places that don’t have it.
Easy with that older generation sweeping generalisation. I have cards on my phone.okgo said:
Anyone who thinks any business isn’t going to become more and more interested in data of their customers is a touch naive.
What I don't understand is why people think not having a loyalty card somehow puts them outside of the supermarkets' profiling efforts. They'll still do it, you just don't get the discounts.okgo said:
Of course. Many do. But the blokes above refusing to use self check or using paper vouchers aren’t going to be 30 are they.
Heh, I still get paper vouchers... printed out for me on the self checkout.I have no idea why they do that. I'm using your app. You *KNOW* I'm using your app, because this I'm using it on the scan-as-you-shop system with the QR codes, and I already have other offers you're telling me about in said app.
Ah well. It's up to them.
LukeBrown66 said:
I very recently got a clubcard.
Mainly due to the fact that the rest of the supermarkets near me are either inept or so short staffed I have to wait at one till to be served. I know I could do self scan, but I already have a job and I do not feel the need to work for free at a supermarket simply because they prioritise profit over customer service in an industry solely about customers.
I have not received any marketing from Tesco, the shop is always well staffed and I really have to wait to be served, and after 6 months of ONLY being able to scan my own shopping with poor choice, poor quality and a woeful experience I bit the bullet and wish I had done it sooner.
What has any of this got to do with the clubcard and why weren't you already shopping at Tesco rather than these "inept" supermarkets? :Confused:Mainly due to the fact that the rest of the supermarkets near me are either inept or so short staffed I have to wait at one till to be served. I know I could do self scan, but I already have a job and I do not feel the need to work for free at a supermarket simply because they prioritise profit over customer service in an industry solely about customers.
I have not received any marketing from Tesco, the shop is always well staffed and I really have to wait to be served, and after 6 months of ONLY being able to scan my own shopping with poor choice, poor quality and a woeful experience I bit the bullet and wish I had done it sooner.
Alickadoo said:
okgo said:
What we see here is just the older generation struggling with the change that exists in every area (paying for things on a phone is second nature to vast percentages of younger people, my club card sits in my apple wallet) including supermarkets. Self check is a blessing for me, can’t stand places that don’t have it.
Easy with that older generation sweeping generalisation. I have cards on my phone.LastPoster said:
Is there any need to provide genuine information?
Burner email, fake name and address, would they be able to tell?
They send the money-off vouchers to your home address in one of those voucher pack things, so you at least have to give them your/a real address if you want to reap the full benefits of the CC loyalty scheme. I suspect this is intentional.Burner email, fake name and address, would they be able to tell?
500TORQUES said:
I dont have the app, just use the web browser log in to get my vouchers, nothing comes in the post.
How does thiis work? How do you use them without the app? Do you have to print them out and take them with you? I don't understand why I'm getting them in the post then. Might have to create a new account as evidently my requests to set my preferences are being ignored.Gassing Station | The Lounge | Top of Page | What's New | My Stuff