RAC Renewal Again
Discussion
I know, I know. It's been done before but it never hurts to remind people.
I received my renewal today from the RAC, been with them eleven years. Called them out a few times but not at all in the last four years.
Renewal quote is £190 for two of us, Roadside/Recovery/Home Start. I went online to their website for a quote as a new customer, £108. I called their customer service department and asked what they were doing, was offered a renewal of around £140!
AA quoted £134 online so I can either go with them or allow my current membership to lapse then join again as a new member for £108. Actually I think I'll pay £134 on principal. Somewhat annoyingly I get free Green Flag with my bank account but that's breakdown only (upgrade is possible but still one vehicle each so no good to me). Also got free cover with insurance renewal but that's the same.
Bloody annoying.
I received my renewal today from the RAC, been with them eleven years. Called them out a few times but not at all in the last four years.
Renewal quote is £190 for two of us, Roadside/Recovery/Home Start. I went online to their website for a quote as a new customer, £108. I called their customer service department and asked what they were doing, was offered a renewal of around £140!
AA quoted £134 online so I can either go with them or allow my current membership to lapse then join again as a new member for £108. Actually I think I'll pay £134 on principal. Somewhat annoyingly I get free Green Flag with my bank account but that's breakdown only (upgrade is possible but still one vehicle each so no good to me). Also got free cover with insurance renewal but that's the same.
Bloody annoying.
Green Flag offer personal cover(yourself+spouse on any car, driver or passenger) which you might be able to upgrade to depending on what bank account cover you have. Might save a little bit that way as you can sometimes haggle a discount if you mention you already have a bank account with basic cover.
Most big companies try to increase their customers' prices come renewal. As there are only a few big players, they just churn a proportion of customers each renewal. They still keep their market share with new dissatisfied customers from the other 1 or 2 main companies. i.e. They only care about the money, not you the customer and loyalty.
miniman said:
Had a look but they only offer recovery to within 10 miles of the breakdown site! That adds up to fairly hopeless if you happen to be 200 miles from home and in the hands of a repair garage unknown to you.crankedup said:
miniman said:
Had a look but they only offer recovery to within 10 miles of the breakdown site! That adds up to fairly hopeless if you happen to be 200 miles from home and in the hands of a repair garage unknown to you.![confused](/inc/images/confused.gif)
UK recovery - £65 - "Recovery to: Anywhere in the UK"
Buy your RAC with Tesco Clubcard vouchers if you can. Much cheaper if you have the vouchers.
http://www.tesco.com/clubcard/deals/product.aspx?R...
They send you a voucher, you send it off to RAC.
Membership cards arrive in post soon after!
http://www.tesco.com/clubcard/deals/product.aspx?R...
They send you a voucher, you send it off to RAC.
Membership cards arrive in post soon after!
Option 1 - change your Green Flag account to Barclays. Their Premier account costs about £15/month with the toppest of the top RAC cover, plus travel insurance, laptop cover etc etc.
Option 2 - as above, quidco etc might do you a good deal, but they usually concentrate on the cheaper packages.
Option 2 - as above, quidco etc might do you a good deal, but they usually concentrate on the cheaper packages.
williaa68 said:
Register for quidco and you can get significant discounts on both rac and aa.
^^ This ^^Had similar grief with AA last year, where they insisted that the extra was because I got lots of free loyalty benefits. They couldn't explain why the "free" benefits cost me more (really useful stuff like money of cases of wine that I would never buy from the bloody AA anyway
![rolleyes](/inc/images/rolleyes.gif)
Told them that I could get it half price by using Quidco. I let them piss & whinge a bit, then cancelled and got it for half price via Quidco. w
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miniman said:
andy43 said:
Option 1 - change your Green Flag account to Barclays. Their Premier account costs about £15/month with the toppest of the top RAC cover, plus travel insurance, laptop cover etc etc.
You're 100% sure about the "toppest of the top" thing? ![](/inc/images/censored.gif)
I'm with IC Breakdown. £29 a year for everything except home-start which I wouldn't use anyhow.
Called them out twice in two years and they've been spot on each time. First time was a 50 mile recovery after I ripped the front bumper off the Skyline trying to get it into a particularly tricky multistory car park - oops
Called them out twice in two years and they've been spot on each time. First time was a 50 mile recovery after I ripped the front bumper off the Skyline trying to get it into a particularly tricky multistory car park - oops
Usual story of ripping off the customer - unless we kick up a fuss.
I'm sure there are other answers but for me the long standing RAC cover allows cover for the scooter as well as the family cars. And, crucially, the estate car is covered despite its age. I understand that normal cover on a new policy only goes to 10 years or thereabouts - so starting a new policy is out of the question. It would only be an issue now if I wanted euro cover as they only go 15 years.
I'm sure there are other answers but for me the long standing RAC cover allows cover for the scooter as well as the family cars. And, crucially, the estate car is covered despite its age. I understand that normal cover on a new policy only goes to 10 years or thereabouts - so starting a new policy is out of the question. It would only be an issue now if I wanted euro cover as they only go 15 years.
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