The Car Salesman's Thread

[LHD]

Butter Face said:

LHD said:

We were quiet today, did 5 in total.

Threw one guy out as all he could say was 'Audi have offered me this' -You're not in Audi now and i'm in no position to discount a car i can't get for 6 months.

Mong.

What car was it?

Evoque.

[TVR1]

LHD said:

Evoque.

[Butter Face]

LHD said:

Butter Face said:

LHD said:

We were quiet today, did 5 in total.

Threw one guy out as all he could say was 'Audi have offered me this' -You're not in Audi now and i'm in no position to discount a car i can't get for 6 months.

Mong.

What car was it?

Evoque.

Ah right. Quite long lead times on them?

[texasjohn]

Not so long ago you couldn't get hold of Q5's, I bet Audi weren't 'doing' much back at that time...

[LHD]

Butter Face said:

LHD said:

Butter Face said:

LHD said:

We were quiet today, did 5 in total.

Threw one guy out as all he could say was 'Audi have offered me this' -You're not in Audi now and i'm in no position to discount a car i can't get for 6 months.

Mong.

What car was it?

Evoque.

Ah right. Quite long lead times on them?

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

[TVR1]

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

PM me if you need a dealer swap. There may be a few bits and pieces coming through were I am.

[Butter Face]

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

Really??? Jesus that's mental.

I get annoyed if a lead time goes over 12 weeks tbh.

Different kettle of fish I suppose!

[whoami]

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

Those silly lead times always come crashing down who folk are asked to cash up though.

[LHD]

whoami said:

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

Those silly lead times always come crashing down who folk are asked to cash up though.

We're holding 86 sizeable deposits.

[LHD]

TVR1 said:

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

PM me if you need a dealer swap. There may be a few bits and pieces coming through were I am.

I'll take your build slots when they're allocated.

[AOK]

LHD said:

'But. but but...'

Get ooot ma showroom!

I remember over hearing the below (or words to the same effect) on a sales desk next to me. Usually a really calm and overly pleasant sales guy (the Senior Sales Exec actually), but this particular customer was going on-and-on-and-on in that hostile kind of negotiating that is almost rude.

the final straw:
"But, but you're really going to miss out on my business for £200? Go talk to your manager... The other dealership said they can do exactly the same car for £200 less"

response:
"Good for you Sir... don't waste your time here with me in that case! Let me call you a cab to take you there, but in the meantime please feel free to get out of my face and wait outside"

[whoami]

LHD said:

whoami said:

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

Those silly lead times always come crashing down who folk are asked to cash up though.

We're holding 86 sizeable deposits.

Not doubting you at all but there always seems a big difference between a deposit and c£80K.

I found that out with Vantage, F10 M5, to quote two.

Both to my advantage.

[TVR1]

LHD said:

I'll take your build slots when they're allocated.

I may have misunderstood. Do you have an order that you can't place?

[LHD]

whoami said:

LHD said:

whoami said:

LHD said:

An order now gets you one in March.

The new FFRR bun-fight will be amusing. We're quoting 2014 Q3 for delivery now.

Those silly lead times always come crashing down who folk are asked to cash up though.

We're holding 86 sizeable deposits.

Not doubting you at all but there always seems a big difference between a deposit and c£80K.

I found that out with Vantage, F10 M5, to quote two.

Both to my advantage.

We're a big Range Rover dealer.

We started weeding out the fantasists as soon as the prices were announced.

TBH with it starting at £72k it's good value.

[Butter Face]

AOK said:

LHD said:

'But. but but...'

Get ooot ma showroom!

I remember over hearing the below (or words to the same effect) on a sales desk next to me. Usually a really calm and overly pleasant sales guy (the Senior Sales Exec actually), but this particular customer was going on-and-on-and-on in that hostile kind of negotiating that is almost rude.

the final straw:
"But, but you're really going to miss out on my business for £200? Go talk to your manager... The other dealership said they can do exactly the same car for £200 less"

response:
"Good for you Sir... don't waste your time here with me in that case! Let me call you a cab to take you there, but in the meantime please feel free to get out of my face and wait outside"

Our commercial guy is a very straight talking northerner and said similar to someone a few weeks ago.

The customer then said 'I think you're a liar, you can do the discount' to which my colleague stood up, said 'we're done here, leave, now' and frog marched him out the door

We were all cringing but our SM and Sales Director were howling with laughter.

[LHD]

TVR1 said:

LHD said:

I'll take your build slots when they're allocated.

I may have misunderstood. Do you have an order that you can't place?

LR have not issued the build allocations yet.

It depends on your territory size and historic FFRR performance as to your allocation.

[whoami]

LHD said:

We're a big Range Rover dealer.

We started weeding out the fantasists as soon as the prices were announced.

TBH with it starting at £72k it's good value.

We'll see, of course.

I want one but really don't expect to be waiting 2 years from now to get one.

[uncinquesei]

AOK said:

LHD said:

'But. but but...'

Get ooot ma showroom!

I remember over hearing the below (or words to the same effect) on a sales desk next to me. Usually a really calm and overly pleasant sales guy (the Senior Sales Exec actually), but this particular customer was going on-and-on-and-on in that hostile kind of negotiating that is almost rude.

the final straw:
"But, but you're really going to miss out on my business for £200? Go talk to your manager... The other dealership said they can do exactly the same car for £200 less"

response:
"Good for you Sir... don't waste your time here with me in that case! Let me call you a cab to take you there, but in the meantime please feel free to get out of my face and wait outside"

My favourite was my colleague Tony when I was at Nissan. Lovely bloke, oldish, bit deaf acted dull (but wasn't). Customer wants more off than is doable, Tony (shuffling and stacking papers in newsreader signing off style) "ah well, if you can't afford it.... "

[whoami]

uncinquesei said:

My favourite was my colleague Tony when I was at Nissan. Lovely bloke, oldish, bit deaf acted dull (but wasn't). Customer wants more off than is doable, Tony (shuffling and stacking papers in newsreader signing off style) "ah well, if you can't afford it.... "

Yeah, that would work...

[squeezebm]

whoami said:

Yeah, that would work...

Getting a bit silly with the ste customer anecdotes,must be the salemans night of free speech

Either that or every bird is watching ste factor and we're all bored and wined