Dealers, watch out for this guy
Discussion
veevee said:
MX7 said:
What's the purpose of a deposit if it's fully refundable?
To secure the car.wow... he committed fraud and admitted it online...anymore details on this guy?
englisharcher said:
Please note, this is taken from another site, and is not about me
From this thread
http://forums.moneysavingexpert.com/showthread.php...
Car Dealer Will Not Return Deposit?
On an impulse I thought I would get my wife a little convertible MX5.
I found one on Autotrader rang the dealer and put down a £250 deposit over the phone on my visa debit card. I intended to go see the car at the weekend to buy it ( full price £2500 ).
My wife though that evening decided she didn't like it so I rang the next day to apologise and get my deposit back.
No luck. The dealer said it was a contract and he will keep the money.
Do I have a leg to stand on? It would have been nice if he had warned me that it was non returnable before he took it.
Then later
No problem, I have contacted my bank, I explained I gave my card details to the dealer as a gesture of goodwill but didn't give him any authority to withdraw funds on a cardholder not present basis.
They have agreed to reverse the transaction.
Result.
From this thread
http://forums.moneysavingexpert.com/showthread.php...
Car Dealer Will Not Return Deposit?
On an impulse I thought I would get my wife a little convertible MX5.
I found one on Autotrader rang the dealer and put down a £250 deposit over the phone on my visa debit card. I intended to go see the car at the weekend to buy it ( full price £2500 ).
My wife though that evening decided she didn't like it so I rang the next day to apologise and get my deposit back.
No luck. The dealer said it was a contract and he will keep the money.
Do I have a leg to stand on? It would have been nice if he had warned me that it was non returnable before he took it.
Then later
No problem, I have contacted my bank, I explained I gave my card details to the dealer as a gesture of goodwill but didn't give him any authority to withdraw funds on a cardholder not present basis.
They have agreed to reverse the transaction.
Result.
Edited by englisharcher on Tuesday 3rd April 19:16
Edited by englisharcher on Tuesday 3rd April 19:23
NWMark said:
wouldnt distance selling regs cover the deposit, so he would have got it back anyway?
I believe you're right. I remember someone telling me that they'd eventually received their deposit back in full from a rather grumpy BMW main dealer on the grounds of distance selling regs. In that case they'd found a better deal elsewhere, probably quite common with the increased use on the Internet for car shopping.TheHeretic said:
Why would a dealer give fully refundable deposits, if there is no compensation for a pull put? What is the benefit to the dealer?
Generally speaking the vast majority of time wasting idiots will not pony up actual hard cash in order to be a time wasting idiots. A buyer leaving a deposit is an order of magnitude more likely to actually buy the car than one who doesn't leave a deposit. The deposit therefore shows intent to purchase.As Deva Link rightly says - what happens if the seller leaves a deposit and the dealer then cannot fulfil the order? All that ever happens here is the buyer just gets the deposit back and thats it. Any buyer asking for expenses for time wasted/opportunities missed is laughed out of the showroom in such an event.
TheHeretic said:
Why would a dealer give fully refundable deposits, if there is no compensation for a pull put? What is the benefit to the dealer? Is he supposed to knock back offers for the car, with the chance that he will end up with nothing at the end of the day?
We had one on the van. Seemed normal to me.Fox- said:
Generally speaking the vast majority of time wasting idiots will not pony up actual hard cash in order to be a time wasting idiots. A buyer leaving a deposit is an order of magnitude more likely to actually buy the car than one who doesn't leave a deposit. The deposit therefore shows intent to purchase.
And yet it was not purchased. Did the dealer turn anyone away because of this deposit?Accelebrate said:
NWMark said:
wouldnt distance selling regs cover the deposit, so he would have got it back anyway?
I believe you're right. I remember someone telling me that they'd eventually received their deposit back in full from a rather grumpy BMW main dealer on the grounds of distance selling regs. In that case they'd found a better deal elsewhere, probably quite common with the increased use on the Internet for car shopping.TheHeretic said:
And yet it was not purchased. Did the dealer turn anyone away because of this deposit?
In the space of 12 hours? I'd be quite suprised. If there was so much interest in the car that the phone was ringing off the hook for the 12 hour period between the chimp paying the deposit and chickening out I'm sure he'd have had no issues subsequently selling it.To be honest the dealer must have realised something was iffy, how many people honestly would put down hard cash on a 2.5k 10+ year old used car without even seeing it?! What a bizarre thing to do. That alone should have set his alarm bells going.
Deva Link said:
DSR is only strictly applicable if the seller has a system set up for online selling.
I didn't think they were that specific. I believe other forms of none face-to-face trading are also covered. I don't know if a deposit would be treated differently for some reason, but as I said I do know one person who was refused a refund until they mentioned distance selling regs.Not that I'm advocating the idea...
Accelebrate said:
Deva Link said:
DSR is only strictly applicable if the seller has a system set up for online selling.
I didn't think they were that specific. I believe other forms of none face-to-face trading are also covered.Someone who normally does business face to face, but takes the odd on line instruction, probably falls outside of DSR. But like many consumer rules, regulations and laws, it is a little vague.
When i worked at a used car dealership. We took deposits but would give them back if they pulled out. But the way we saw it was people do change there minds and we wouldn't really want to sell a car to someone who wasn't 100% on the decision. There only going to return every week complaining about none problems.
The fact they leave a deposit shows there some what serious about the car more serious about it that most the people who are 'coming back in the afternoon/morning' which you never ever see again lol.
As for missing out on potential sales? pretty crap dealer if he didn't get the other potential customers details. Let them have a look at the car decide if they still interested and if pother party doesn't buy ill call them tomorrow etc. If the first party took over a week to wast my time id expect a reasonable compensation of one weeks advertising fees and possibly forecourt space depending on your set up.
The fact they leave a deposit shows there some what serious about the car more serious about it that most the people who are 'coming back in the afternoon/morning' which you never ever see again lol.
As for missing out on potential sales? pretty crap dealer if he didn't get the other potential customers details. Let them have a look at the car decide if they still interested and if pother party doesn't buy ill call them tomorrow etc. If the first party took over a week to wast my time id expect a reasonable compensation of one weeks advertising fees and possibly forecourt space depending on your set up.
MSE is full of retarded f
kwits.
There is a thread where some stupid bint thinks that Morrisons are selling watered down petrol.
Another thread involves some idiot changing his car from a petrol to a diesil to save money when he has a limited commute.
Some other idiot had an A6 2.7TDI and is complaining about the dealer price for new pads and discs up front and it has teken numerous different posters to explain the pricing differences between a main dealer, an indie, spurious aftermarket parts, OEM parts and main dealer parts.
Still good for car crash style reading though.
kwits. There is a thread where some stupid bint thinks that Morrisons are selling watered down petrol.
Another thread involves some idiot changing his car from a petrol to a diesil to save money when he has a limited commute.
Some other idiot had an A6 2.7TDI and is complaining about the dealer price for new pads and discs up front and it has teken numerous different posters to explain the pricing differences between a main dealer, an indie, spurious aftermarket parts, OEM parts and main dealer parts.
Still good for car crash style reading though.
StyleTechnik said:
When i worked at a used car dealership. We took deposits but would give them back if they pulled out. But the way we saw it was people do change there minds and we wouldn't really want to sell a car to someone who wasn't 100% on the decision. There only going to return every week complaining about none problems.
The fact they leave a deposit shows there some what serious about the car more serious about it that most the people who are 'coming back in the afternoon/morning' which you never ever see again lol.
As for missing out on potential sales? pretty crap dealer if he didn't get the other potential customers details. Let them have a look at the car decide if they still interested and if pother party doesn't buy ill call them tomorrow etc. If the first party took over a week to wast my time id expect a reasonable compensation of one weeks advertising fees and possibly forecourt space depending on your set up.
So back to the question. If deposits are just given back, what is the point of the deposits? The dealer might as well just say "OK, I'll hold off the sale of it until you tell me otherwise", and avoid the comp,ovation of a deposit.The fact they leave a deposit shows there some what serious about the car more serious about it that most the people who are 'coming back in the afternoon/morning' which you never ever see again lol.
As for missing out on potential sales? pretty crap dealer if he didn't get the other potential customers details. Let them have a look at the car decide if they still interested and if pother party doesn't buy ill call them tomorrow etc. If the first party took over a week to wast my time id expect a reasonable compensation of one weeks advertising fees and possibly forecourt space depending on your set up.
TheHeretic said:
So back to the question. If deposits are just given back, what is the point of the deposits? The dealer might as well just say "OK, I'll hold off the sale of it until you tell me otherwise", and avoid the comp,ovation of a deposit.
Because deposits signal intent. As I said before, your average tyre kicker won't leave one. Only somebody at least mostly serious will. Sure, you get the odd muppet but I bet the muppet:serious punter ratio of people leaving a deposit is about 10x better than the muppet:seroius punter ratio of people who just ring up and promise they might perhaps maybe come later.Not siding with the tt who lies to his bank to wheedle back his deposit money but this whole scenario makes me wonder why anyone leaves a deposit in the first place.
If I go and view a car and it's one I want then I either pay for it there and then or agree to come back later and buy it. If it's sold when I get back so what, it's not as if cars, even 'rarer' ones are in short supply.
It seems to me the deposit is just to create a level of compulsion for the type of assholes who wants a car one day and then decide their wife doesn't like the colour the next.
t who lies to his bank to wheedle back his deposit money but this whole scenario makes me wonder why anyone leaves a deposit in the first place.If I go and view a car and it's one I want then I either pay for it there and then or agree to come back later and buy it. If it's sold when I get back so what, it's not as if cars, even 'rarer' ones are in short supply.
It seems to me the deposit is just to create a level of compulsion for the type of assholes who wants a car one day and then decide their wife doesn't like the colour the next.
Edited by Motorrad on Wednesday 4th April 08:23
TheHeretic said:
So back to the question. If deposits are just given back, what is the point of the deposits? The dealer might as well just say "OK, I'll hold off the sale of it until you tell me otherwise", and avoid the comp,ovation of a deposit.
The point in the deposit is not to lock them into the sale. But to stop you holding cars for complete time wasters. The other option is too hold cars for no one and pee the genuine customers off or hold cars for everyone and get messed around so much you never sell a car again.If there happy to leave some money it shows genuine interest.
As said your only missing out on sales if your too much of a numb nuts to take other interested party's contact details.
Gassing Station | General Gassing | Top of Page | What's New | My Stuff