Toyota: Am I being ripped off by dealer?
Discussion
Derek Noakes said:
i'll give you all an update...took it for a test elsewhere, and nothing wrong with the bearings...apparently though the front anti-roll bar linkage rubber mounting has deteriorated which will need to be replaced...so it failed for a completely different reason this time 
That's not so bad, drop links are only £9/each from carparts4less. 20 minutes to fit, bob's your mother's brother!Edited by Derek Noakes on Thursday 19th April 14:54
Deerfoot said:
Mr Happy said:
Thing is, that £100 each, even if it's an OE toyota part (which I know from past experience, their parts prices make Volvo look budget)
Hmmm, I wonder how much the parts for the Citroen and Peugeot sister cars are?Edited by Deerfoot on Saturday 14th April 12:15
FoundOnRoadside said:
Or is it just me who thinks flogging along in a crisp bag powered by a hairdrier engine, being blown about by trucks isn't fun on the motorway?
Quite.I remember a few years ago driving northbound on the M6 on a very windy day. Just after the Thelwall viaduct, there was one of those funny little upright five doors things - possibly a Dais
tsu - that had somehow managed to come to a halt broadside across the middle lane.I was back past southbound about and hour later after a brief meeting and this thing had been recovered to the hard shoulder and had clearly been hit, amidships by a car that failled to see/avoid it in the heavy traffic. It was bent like a banana and I wouldn't have given the driver any chance of survival. It was quite sad and shocking to see - I could see the elderly couple in the car when I first passed and was worried for their safety.
Derek Noakes said:
i'll give you all an update...took it for a test elsewhere, and nothing wrong with the bearings...apparently though the front anti-roll bar linkage rubber mounting has deteriorated which will need to be replaced...so it failed for a completely different reason this time
That really sucks. So both garages have potentially missed or made up a problem. Can you get VOSA involved?Edited by Derek Noakes on Thursday 19th April 14:54
FoundOnRoadside said:
Makes me wonder why you bought an Aygo for "mainly motorway driving". You couldn't have picked a worse car for the job, except maybe one of those Malaysian wheelie-bins (i10, Agila and suchlike).
Or is it just me who thinks flogging along in a crisp bag powered by a hairdrier engine, being blown about by trucks isn't fun on the motorway?
perhaps 'mainly motorway driving' was exaggerating a bit - because I do actually live in a city, it's cheap to insure, and it was was more or less the cheapest new car on the market at the time and it has some toys like electric windows, air con etc - plus it's a Toyota so I assumed it was reliable also...Or is it just me who thinks flogging along in a crisp bag powered by a hairdrier engine, being blown about by trucks isn't fun on the motorway?
... not sure why I have to answer to you anyway? you sound like a total t
t - surely the point here is that i've taken the car to two different garages, and it's been diagnosed with two completely different problems...Derek Noakes said:
plus it's a Toyota so I assumed it was reliable also...
Designed by Toyota, built by Citroen. Take from that what you will. I used to have an Aygo and was always hearing about problems with them on the owners club e.g. clutches that last less than 20,000 miles, severe leaking around the rear of the car etc. I only kept mine 4 months before I got sick of the sight of it.
Derek Noakes said:
... not sure why I have to answer to you anyway? you sound like a total tt - surely the point here is that i've taken the car to two different garages, and it's been diagnosed with two completely different problems...
Well, you posted in a public forum, and asked for opinions. My opinion is you bought the wrong car for your needs, and now it's broken. A few people have agreed with my opinion.t - surely the point here is that i've taken the car to two different garages, and it's been diagnosed with two completely different problems...For the £8k or whatever you paid, you could have bought a proper car that wouldn't have worn out within 20k. A 2 or 3 year old Fiesta/207/Clio would be about the same price, and are made out of proven parts and regularly see 80-100k before needing major repairs like clutches and bearings.
All that said, yes it's crap that you got a duff diagnosis from the Toyota dealer, I agree. Take it to an independent, get the ARB links done and see if that cures the problem. They'll likely need done anyway. If the noises are still there, then it's bearings time, probably at half the price Toyota were quoting.
FoundOnRoadside said:
Well, you posted in a public forum, and asked for opinions. My opinion is you bought the wrong car for your needs, and now it's broken. A few people have agreed with my opinion.
For the £8k or whatever you paid, you could have bought a proper car that wouldn't have worn out within 20k. A 2 or 3 year old Fiesta/207/Clio would be about the same price, and are made out of proven parts and regularly see 80-100k before needing major repairs like clutches and bearings.
All that said, yes it's crap that you got a duff diagnosis from the Toyota dealer, I agree. Take it to an independent, get the ARB links done and see if that cures the problem. They'll likely need done anyway. If the noises are still there, then it's bearings time, probably at half the price Toyota were quoting.
I don't recall asking for opinions on my choice of car? Perhaps i'm suffering from memory loss, could you show me when I asked that? I was asking as to whether the dealer was trying get me to cough up for repairs that I didn't need (which it looks like they did), and whether bearing damage on a car with that mileage sounded odd at all. I didn't want a 2 or 3 year old Renault or Citroen (odd idea of a 'proper car', IMO) - besides the insurance would be a lot higher...use your brain and read next time For the £8k or whatever you paid, you could have bought a proper car that wouldn't have worn out within 20k. A 2 or 3 year old Fiesta/207/Clio would be about the same price, and are made out of proven parts and regularly see 80-100k before needing major repairs like clutches and bearings.
All that said, yes it's crap that you got a duff diagnosis from the Toyota dealer, I agree. Take it to an independent, get the ARB links done and see if that cures the problem. They'll likely need done anyway. If the noises are still there, then it's bearings time, probably at half the price Toyota were quoting.
Cheers for the advice BTW.Edited by Derek Noakes on Thursday 19th April 18:27
Derek Noakes said:
interesting...because they quoted me £105 to do it including the labour...they said it'll take about 2 hrs...
Just for comparison here my local garage is fitting me a new front roll bar, front wishbones and the drop links and they are only charging me 2 hours labour. My wife has a 2006 Aygo, it's not a bad runabout and that's all it's used for.Cheap insurance, £20 a year road tax with good mpg. It's just had a clutch at 45K and yesterday the rear drivers footwell filled with water with all this rain lol! Leak was the rear door seal, very easy fix.
Derek Noakes said:
I don't recall asking for opinions on my choice of car? Perhaps i'm suffering from memory loss, could you show me when I asked that? I was asking as to whether the dealer was trying get me to cough up for repairs that I didn't need (which it looks like they did), and whether bearing damage on a car with that mileage sounded odd at all. I didn't want a 2 or 3 year old Renault or Citroen (odd idea of a 'proper car', IMO) - besides the insurance would be a lot higher...use your brain and read next time Cheers for the advice BTW.
Was mentioned above, but the Aygo is not a 100% Toyota effort, same mechanically as a Peugeot 107 & Citroen C1. Don't know which company did what but if you were after 'Toyota reliability' you should have bought a Yaris. Sorry. Cheers for the advice BTW.Edited by Derek Noakes on Thursday 19th April 18:27
EDLT said:
Just had a quick look for rear wheel bearings, it does look like they come as a complete hub:
http://www.eurocarparts.com/ecp/c/Toyota_Aygo_1.0_...
£84 each (probably not genuine parts). Take the car to a council run MOT test centre, they don't do repairs so won't try to upsell anything you don't need. You will have to wait with the car, though.
You might be surprised. That style is called a third generation wheel bearing, and the inner and outer races of the bearing are the hub and stub shaft, hence there are no 'bearings' as such to replace, so the whole lot has to be thrown away.http://www.eurocarparts.com/ecp/c/Toyota_Aygo_1.0_...
£84 each (probably not genuine parts). Take the car to a council run MOT test centre, they don't do repairs so won't try to upsell anything you don't need. You will have to wait with the car, though.
Very complex to make and very capital expenditure heavy, most are made by SKF and SKF also sell to aftermarket. Last time I replaced one it came from the local motorfactor and it was the same SKF part I took off.
Derek Noakes said:
interesting...because they quoted me £105 to do it including the labour...they said it'll take about 2 hrs...
Outrageous that your garage tried to rip you off, if another mot station didn't flag the rear wheel bearings at all then it can't have been a mistake. It's pretty obvious some main dealers are maintaining thier profit margins by charging for work that doesn't need doing. Find a mate with some spanners/ socket set, anti roll bar link( if it's that that needs replacing) is an easy DIY fix, save yourself a packet. 
FoundOnRoadside said:
Well, you posted in a public forum, and asked for opinions. My opinion is you bought the wrong car for your needs, and now it's broken. A few people have agreed with my opinion.
For the £8k or whatever you paid, you could have bought a proper car that wouldn't have worn out within 20k. A 2 or 3 year old Fiesta/207/Clio would be about the same price, and are made out of proven parts and regularly see 80-100k before needing major repairs like clutches and bearings.
All that said, yes it's crap that you got a duff diagnosis from the Toyota dealer, I agree. Take it to an independent, get the ARB links done and see if that cures the problem. They'll likely need done anyway. If the noises are still there, then it's bearings time, probably at half the price Toyota were quoting.
His problem was mate, was that you were telling him he made a mistake in his car purchase and were suggesting he had been an idiot. With all due respect to you as your points were valid, he wasn't asking for advice regarding a new car, he was asking for advice regarding an MOT. He probably came on this site to ask because there are a lot of knowledgeable people on it, regarding car matters, who could help him.For the £8k or whatever you paid, you could have bought a proper car that wouldn't have worn out within 20k. A 2 or 3 year old Fiesta/207/Clio would be about the same price, and are made out of proven parts and regularly see 80-100k before needing major repairs like clutches and bearings.
All that said, yes it's crap that you got a duff diagnosis from the Toyota dealer, I agree. Take it to an independent, get the ARB links done and see if that cures the problem. They'll likely need done anyway. If the noises are still there, then it's bearings time, probably at half the price Toyota were quoting.
"You could have bought a propper car"
Yeah, I wouldn't be best pleased if someone told me that when I asked a question about a car, regardless of how valid their statement was.
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