£700 delivery charge for new car! Is this normal?

[Deva Link]

markmullen said:

Deva Link said:

The motor trade is terrible for doing this - it just invites hassle.

You're right, a lack of transparency is a far better bet....

Not sure it matters - you quote a price for a car or job, charge that price. Why does the customer need to see the details?

I had StarShield itemised out of the price of a Merc - I would never in a million years have signed up for anything like that, so it felt like I was being charged for something I didn't want.

And how often do people moan about screenwash when it's itemised out of service bills!

I have to say that delivery charge being itemised out has never bothered me though - I had to check the last two new car order forms to see if it was there, and it is.

[After_Shock]

Deva Link said:

Not sure it matters - you quote a price for a car or job, charge that price. Why does the customer need to see the details?

Incase the customer wants to for a start?

In such a regulated industry everything has to be shown as an individual cost, no regulation great get away with whatever you want, regulated have to do as they want.

As you say a tin of beans doesnt show the cost however its still included in the price you pay, the beans dont magically get into the sauce, then into the tin and somehow find themselves in Tesco with a nice label on them.

If regulation keeps going silly as it is then who knows maybes they will one day show the delivery cost on them! Another job for another idiot sat in an office dealing with regulation and another total and utter waste of money.

[Deva Link]

After_Shock said:

In such a regulated industry everything has to be shown as an individual cost,

That's plainly not true - you don't itemise literally everything. Where would you draw the line with that?

[Type R Tom]

Do people really think the delivery charges, included or not, are justified? Is £600 for a 20 mile journey for the factory ok? Is £700 on a £60k car from Germany reasonable?

Or is it just another “stealth tax” to make the car companies a few extra quid? Any transport and logistics experts out there could shed any light?

I suppose you could argue it’s the same as some of the crazy values they put on optional extras.

Edited by Type R Tom on Wednesday 6th February 15:40

[markmullen]

Type R Tom said:

Do people really think the delivery charges, included or not, are justified? Is £600 for a 20 mile journey for the factory ok? Is £700 on a £60k car from Germany reasonable?

Or is it just another “stealth tax” to make the car companies a few extra quid? Any transport and logistics experts out there could shed any light?

Which factory in the UK is 20 miles from the dealership?

[Type R Tom]

markmullen said:

Which factory in the UK is 20 miles from the dealership?

One of the posts on page 1

Wild Swordfish said:

At Honda, our delivery chargers are £600

What makes it worst it my dealership is only a 20 mile drive from the Swindon factory.

[markmullen]

Type R Tom said:

markmullen said:

Which factory in the UK is 20 miles from the dealership?

One of the posts on page 1

Wild Swordfish said:

At Honda, our delivery chargers are £600

What makes it worst it my dealership is only a 20 mile drive from the Swindon factory.

And of the hundreds of dealerships across the UK how many does that situation apply to? Where would it stop? If you were buying a car from Aberdeen would you expect to pay more? Or on the Channel Islands perhaps?

[Type R Tom]

markmullen said:

And of the hundreds of dealerships across the UK how many does that situation apply to? Where would it stop? If you were buying a car from Aberdeen would you expect to pay more? Or on the Channel Islands perhaps?

That's part of my point, 1 car to Scotland for £600 maybe, 10 cars for £6k maybe not

[markmullen]

Type R Tom said:

That's part of my point, 1 car to Scotland for £600 maybe, 10 cars for £6k maybe not

You're making the assumption that every model that Honda makes is made in Swindon?

[Type R Tom]

markmullen said:

You're making the assumption that every model that Honda makes is made in Swindon?

So someone who may actively choose to by a car manufactured in the UK (in this case Jazz, Civic & CRV) should subsidise the cost of delivering one that's not? If they all charge wasn't the whole point that some car manufactures moved abroad (obviously not Honda) was due to lower costs? Isn't then charging more to bring the car back "having your cake and eating it"?

As I said earlier I really can't imagine it costs the motor industry £1 billion per year to get cars from the factories to the dealers to be picked up by customers (assuming they all charge a similar amount). It's probably one of those things you need to accept when buying a new car like £100 for floor mats.

[After_Shock]

Deva Link said:

That's plainly not true - you don't itemise literally everything. Where would you draw the line with that?

Sorry did you want every single part fitted to the car itemised out?

I believe its called 'on the road costs' which have to be itemised out, so to get the vehicle on the road you must show how much the road fund license is, the first registration fee oh and actually having the car at the dealer would help to get in on the road so the 'delivery charge' is put on that list too.