Servicing a Personal contract hire car

[Shambler]

I have an Audi on a personal contract hire that is due its first service. The nearest Audi dealer is 150 miles away, question is can I get a local VAT registered dealer to service it? It would appear its just a oil and filter change that Audi will probably want £200 quid for.

[Grenoble]

What does your contract specify?

[Deva Link]

You would need to ask the finance provider, as it's their car.

[Shambler]

I've misplaced the contract, wasn't expecting to have to do a service at all but the miles have crept up considerably. I was hoping someone had a similar situation with a quick answer.

[Grenoble]

Shambler said:

I've misplaced the contract, wasn't expecting to have to do a service at all but the miles have crept up considerably. I was hoping someone had a similar situation with a quick answer.

We can't tell you. Your contract might be different, there is no blanket rule.

[Shambler]

Grenoble said:

Shambler said:

I've misplaced the contract, wasn't expecting to have to do a service at all but the miles have crept up considerably. I was hoping someone had a similar situation with a quick answer.

We can't tell you. Your contract might be different, there is no blanket rule.

Ah cheers for that, will give them a call.

[MarkRSi]

Deva Link said:

You would need to ask the finance provider, as it's their car.

This.

Furry boots are you in Scotland to be 150 miles from an Audi dealer anyway? I thought Renault dealers were rare up here

[Deva Link]

Shambler said:

I've misplaced the contract, wasn't expecting to have to do a service at all but the miles have crept up considerably. I was hoping someone had a similar situation with a quick answer.

If it's Audi Finance then it'll say you need to have it done at a dealer.

Maybe they would waive that in view of the distance.

If you're clocking up the miles, then surely some of those journeys must take you near a dealer? You could wait while it's done - doesn't take long.

[Shambler]

Skye.

[Deva Link]

Shambler said:

...wasn't expecting to have to do a service at all..

How long is the hire period?

[Grenoble]

Shambler said:

Skye.

Hmm. Another thought for the mix, I'm not sure it is as clear cut as I first thought.

The block exemption rule came in some years back to deal with part of this issue and encourage post sale servicing competition. If you owned the vehicle, it certainly would apply - providing it was serviced to spec and with Audi parts, it can't be mandated to be an Audi dealer and maintain warranty.

http://www.theaa.com/motoring_advice/general-advic...

I know it applies to private ownership (your car, owned outright) - what I don't know is if a finance contract can over-ride that or if that would be viewed as an unfair term.

[djfaulkner]

Might be worth asking in the Salepersons thread, someone might be able to give you an answer.

[Shambler]

Servicing has to be carried out by an Authorised Audi centre. Phoned local Audi dealer and quoted £230, car was taken on 3+23 agreement 6000 pa

[Deva Link]

Shambler said:

Servicing has to be carried out by an Authorised Audi centre. Phoned local Audi dealer and quoted £230, car was taken on 3+23 agreement 6000 pa

On a 2yr deal it was always going to need servicing then - you'd hit the time limit even if the type of use (short journeys) didn't cause it to ask for a service earlier.

If it's a massive inconvenience to take it, then find out the penalty for not getting it done. It may not be that bad.