F type pedestrian airbag
Discussion
Has any one else had this issue?
Need help!!!
I have a jaguar f type which is 14 months old and has 13k miles on it.
Recently i was driving down a local road around 15mph and the bonnet airbag deployed.
I had the car recovered to jaguar and after much debating they are making me pay 2500 pounds to repair it. After complaining to customer services there response is:
There checks on the internal computer state i went over a bump on the right hand side of my car and that set it off.
After much research the jaguar website states, "if the car makes contact with a pedestrian our industry leading pedestrian contact sensing system is designed to automatically raise the bonnet to help cushion a potential impact"
Correct me if i am wrong but that reads to me if the front bumper makes contact with a person then it will deploy not if you go over a pot hole or speed bump.
Based on jaguar lookers response that would mean every time i go into a pot hole ill be 2500 out of pocket each time.
Jaguar found no damage to bumper or bonnet, just scuffs on the spoiler lip attached to bumper.
What can i do as its unfair i am having to pay for this???any advice would be helpful
Need help!!!
I have a jaguar f type which is 14 months old and has 13k miles on it.
Recently i was driving down a local road around 15mph and the bonnet airbag deployed.
I had the car recovered to jaguar and after much debating they are making me pay 2500 pounds to repair it. After complaining to customer services there response is:
There checks on the internal computer state i went over a bump on the right hand side of my car and that set it off.
After much research the jaguar website states, "if the car makes contact with a pedestrian our industry leading pedestrian contact sensing system is designed to automatically raise the bonnet to help cushion a potential impact"
Correct me if i am wrong but that reads to me if the front bumper makes contact with a person then it will deploy not if you go over a pot hole or speed bump.
Based on jaguar lookers response that would mean every time i go into a pot hole ill be 2500 out of pocket each time.
Jaguar found no damage to bumper or bonnet, just scuffs on the spoiler lip attached to bumper.
What can i do as its unfair i am having to pay for this???any advice would be helpful
AFAIK many local councils will reimburse you for broken alloys caused by potholes, it's a bit of a stretch, but why should they not therefore pay out for any other loss due to potholes, as long as you can identify the one that did it and convince them that the loss was directly attributable to it. I'm not sure you will get much moral support for other taxpayers though...
Ftypej said:
I have a jaguar f type which is 14 months old and has 13k miles on it.
Recently i was driving down a local road around 15mph and the bonnet airbag deployed.
I had the car recovered to jaguar and after much debating they are making me pay 2500 pounds to repair it. After complaining to customer services there response is:
There checks on the internal computer state i went over a bump on the right hand side of my car and that set it off.
After much research the jaguar website states, "if the car makes contact with a pedestrian our industry leading pedestrian contact sensing system is designed to automatically raise the bonnet to help cushion a potential impact"
Correct me if i am wrong but that reads to me if the front bumper makes contact with a person then it will deploy not if you go over a pot hole or speed bump.
Based on jaguar lookers response that would mean every time i go into a pot hole ill be 2500 out of pocket each time.
Jaguar found no damage to bumper or bonnet, just scuffs on the spoiler lip attached to bumper
Is this the first time you've been over a speed bump or pothole in 14 months and 13,000 miles?Recently i was driving down a local road around 15mph and the bonnet airbag deployed.
I had the car recovered to jaguar and after much debating they are making me pay 2500 pounds to repair it. After complaining to customer services there response is:
There checks on the internal computer state i went over a bump on the right hand side of my car and that set it off.
After much research the jaguar website states, "if the car makes contact with a pedestrian our industry leading pedestrian contact sensing system is designed to automatically raise the bonnet to help cushion a potential impact"
Correct me if i am wrong but that reads to me if the front bumper makes contact with a person then it will deploy not if you go over a pot hole or speed bump.
Based on jaguar lookers response that would mean every time i go into a pot hole ill be 2500 out of pocket each time.
Jaguar found no damage to bumper or bonnet, just scuffs on the spoiler lip attached to bumper
No? Then it won't happen every time.
The computers clearly thought the shocks were out of the ordinary, and sufficient to trigger the bag. The information they used to determine that has clearly been stored, retrieved and analysed - and the computers have been shown to have made the right decision based on the inputs.
So is there a spate of F-types deploying the pyrotechnics on every pothole...?
Or might this have been a bit of a hard "bump"?
They haven't stated it was a pot hole they have said pot hole or speed bump.
But even if i take that into context the speed limit on the road is 20 mph and the airbags set off at 15mph, that' still isn't right.
The air bag is only to deploy with contact to a pedestrian not if you hit a pot hole or over a hump. Correct?
But even if i take that into context the speed limit on the road is 20 mph and the airbags set off at 15mph, that' still isn't right.
The air bag is only to deploy with contact to a pedestrian not if you hit a pot hole or over a hump. Correct?
TooMany2cvs said:
Is this the first time you've been over a speed bump or pothole in 14 months and 13,000 miles?
No? Then it won't happen every time.
The computers clearly thought the shocks were out of the ordinary, and sufficient to trigger the bag. The information they used to determine that has clearly been stored, retrieved and analysed - and the computers have been shown to have made the right decision based on the inputs.
Same could be said of the space shuttleNo? Then it won't happen every time.
The computers clearly thought the shocks were out of the ordinary, and sufficient to trigger the bag. The information they used to determine that has clearly been stored, retrieved and analysed - and the computers have been shown to have made the right decision based on the inputs.
TooMany2cvs said:
So is there a spate of F-types deploying the pyrotechnics on every pothole...?
If there isnt and this is just a one off - why wouldnt they sort it out FOC? customer goodwill etc
Ftypej said:
But even if i take that into context the speed limit on the road is 20 mph and the airbags set off at 15mph, that' still isn't right.
Did somebody promise you that the speed limit would always be attainable...?Ftypej said:
The air bag is only to deploy with contact to a pedestrian not if you hit a pot hole or over a hump. Correct?
...under normal conditions.https://www.jaguarforums.com/forum/xk-xkr-x150-33/...
otherforum said:
The description of the PPS (Pedestrian Protection System) includes the following:
The system will always deploy where the control module determines a pedestrian impact. The system minimizes deployment for other impacts that are similar to pedestrian impact, such as traffic cones.
The manufacturer is clearly acknowledging that deployment will occur in situations other than impacting a pedestrian.
Has anyone found where the system has saved a pedestrian?The system will always deploy where the control module determines a pedestrian impact. The system minimizes deployment for other impacts that are similar to pedestrian impact, such as traffic cones.
The manufacturer is clearly acknowledging that deployment will occur in situations other than impacting a pedestrian.
Edited by saaby93 on Thursday 13th April 19:12
saaby93 said:
https://www.jaguarforums.com/forum/xk-xkr-x150-33/...
Even if you hit a traffic cone some damage has to be visible, no? Even surface scratches?otherforum said:
The description of the PPS (Pedestrian Protection System) includes the following:
The system will always deploy where the control module determines a pedestrian impact. The system minimizes deployment for other impacts that are similar to pedestrian impact, such as traffic cones.
The manufacturer is clearly acknowledging that deployment will occur in situations other than impacting a pedestrian.
Has anyone found where the system has saved a pedestrian?The system will always deploy where the control module determines a pedestrian impact. The system minimizes deployment for other impacts that are similar to pedestrian impact, such as traffic cones.
The manufacturer is clearly acknowledging that deployment will occur in situations other than impacting a pedestrian.
Edited by saaby93 on Thursday 13th April 19:12
Ftypej said:
No one confirmed anything. No damage was found to my car except some scuffs on the underside.
same as this guyother forum said:
I have joined the forum because I was searching for answers having had my bonnet popped a few days ago. I was almost home and driving up a residential road when I heard a loud bang.
I automatically looked in the mirror and braked, then looked to each side, nothing. Then I looked ahead again and saw my bonnet partly in front of the windscreen. My heart sank and I jumped out of the car and looked around expecting to find some dog or cat or something. Nothing in the road and nothing under the car. I jumped back in and moved the car to the side of the road. I then walked up and down the road looking for what I had hit. Nothing! I checked the car again, nothing! I drove it the 100m home and phoned Jaguar assist.
They came the following morning and checked over the car, nothing! The AA came to take the car away, checked the car, attched the pulling rope and safety strop and took it away.
The following day I was called by the garage to say they had found damage and that I had hit something. I did not believe them so went to the garage. They pointed out a scuff to the UNDERSIDE of the spoiler at the offside (right in line with where the AA man had his safety strop attached to the suspension at the inside of my wheel).
Jaguar are blaming this scuff on causing the lower grill to pop out and trigger the deployment. No idea where or when the scuff was done so I am totally bemused by this. Might end up costing me a fortune simply because I cannot prove that I did not hit anything and cannot prove when that scuff was done. Very frustrating.
I automatically looked in the mirror and braked, then looked to each side, nothing. Then I looked ahead again and saw my bonnet partly in front of the windscreen. My heart sank and I jumped out of the car and looked around expecting to find some dog or cat or something. Nothing in the road and nothing under the car. I jumped back in and moved the car to the side of the road. I then walked up and down the road looking for what I had hit. Nothing! I checked the car again, nothing! I drove it the 100m home and phoned Jaguar assist.
They came the following morning and checked over the car, nothing! The AA came to take the car away, checked the car, attched the pulling rope and safety strop and took it away.
The following day I was called by the garage to say they had found damage and that I had hit something. I did not believe them so went to the garage. They pointed out a scuff to the UNDERSIDE of the spoiler at the offside (right in line with where the AA man had his safety strop attached to the suspension at the inside of my wheel).
Jaguar are blaming this scuff on causing the lower grill to pop out and trigger the deployment. No idea where or when the scuff was done so I am totally bemused by this. Might end up costing me a fortune simply because I cannot prove that I did not hit anything and cannot prove when that scuff was done. Very frustrating.
if you do have to pay for the repair I know on ebay you can get ready made connectors that have the right resistor on them to bypass the system if needed.
also with the repair if its like the xf they would be charging you for a set of replacement airbags plus a bonnet and bonnet hinge as with the xf the airbags are designed in a way they crease the bonnet when deployed. if you were to repair it a local garage I imagine you can half the bill easily as replacement ped airbags are around £200 a pair. bonnet a bit rare but when they come up your looking at around £5-700 + labour cost of fitting and spraying the bonnet
also with the repair if its like the xf they would be charging you for a set of replacement airbags plus a bonnet and bonnet hinge as with the xf the airbags are designed in a way they crease the bonnet when deployed. if you were to repair it a local garage I imagine you can half the bill easily as replacement ped airbags are around £200 a pair. bonnet a bit rare but when they come up your looking at around £5-700 + labour cost of fitting and spraying the bonnet
Are these airbags or not?
There was a Lexus on ebay a month or so back where the bonnet hinges had 'popped' following a collision and needed resetting
I presumed they were some sort of solenoid spring arrangement to make the back of the bonnet pop up for softer pedestrian impact
On the Jaguar are we talking of explosive bolts at the back of the bonnet making it lift or are there real airbags that go off?
There was a Lexus on ebay a month or so back where the bonnet hinges had 'popped' following a collision and needed resetting
I presumed they were some sort of solenoid spring arrangement to make the back of the bonnet pop up for softer pedestrian impact
On the Jaguar are we talking of explosive bolts at the back of the bonnet making it lift or are there real airbags that go off?
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