Admin fee's on car used car purchase
Discussion
I have objected to these "add ons" for years now. I have complained to "Which" magazine, BBCs "Watchdog", "The Advertising Standards Authority", amongst many others.
It will take YOU out there to complain to the same institutions, and until you do, these sharks will carry on doing these very spurious acts. YOU all have the power to correct this anomaly, but if you all remain silent - nothing will happen.
It is also VERY prevalent in theatre bookings, large attractions, and other big events that require you to do the purchase online.
A few years ago the airlines were stopped from doing similar things - but nothing was done about stopping it in other areas of commerce.
You don't reach the checkout at Tesco's and are then asked to pay a "handing fee", are you????
It will take YOU out there to complain to the same institutions, and until you do, these sharks will carry on doing these very spurious acts. YOU all have the power to correct this anomaly, but if you all remain silent - nothing will happen.
It is also VERY prevalent in theatre bookings, large attractions, and other big events that require you to do the purchase online.
A few years ago the airlines were stopped from doing similar things - but nothing was done about stopping it in other areas of commerce.
You don't reach the checkout at Tesco's and are then asked to pay a "handing fee", are you????
POORCARDEALER said:
What about the admin fee when you sell a car to WBAC and the like?
That is pointed out on their website. As the OP correctly reminded me, nothing was mentioned in the auto trader ad.
But thanks for pointing out that the used car industry tries to fiddle you when you buy OR sell a car.
talksthetorque said:
POORCARDEALER said:
What about the admin fee when you sell a car to WBAC and the like?
That is pointed out on their website. As the OP correctly reminded me, nothing was mentioned in the auto trader ad.
But thanks for pointing out that the used car industry tries to fiddle you when you buy OR sell a car.
talksthetorque said:
That is pointed out on their website.
As the OP correctly reminded me, nothing was mentioned in the auto trader ad.
But thanks for pointing out that the used car industry tries to fiddle you when you buy OR sell a car.
When people start actually looking at the car rather than obsessing about the price this will stop. Unfortunately most buyers would prefer to pay £100 less and buy a nasty example rather than a decent one so it all goes down to the lowest common denominator.As the OP correctly reminded me, nothing was mentioned in the auto trader ad.
But thanks for pointing out that the used car industry tries to fiddle you when you buy OR sell a car.
The simple fact is that if one is in Autotrader at £4999 plus £149 admin fee and another one is in Autotrader at £5150 the seller of the £5150 one will get no calls or enquiries. No fiddle just that most buyers know the price of everything but the value of nothing.
confused_buyer said:
No fiddle just that most buyers know the price of everything but the value of nothing.
I disagree. Evans Halshaw justify their £99 admin fee as being for the customer's benefit (i.e. running an HPI check).
The reality is that the car has already been checked at source for their own protection - they even ran one on my PX in front of me - so the retrospective additional check is both redundant in nature, and ridiculously over-inflated in price.
Of course they also decline to sell you the car if you run your own check.
To my eyes, if a company advertises an admin fee as a paid-for service which they've no need nor intention of carrying out, then that's a fiddle.
If ANY car dealer tells you that their stupid add-on fee of £99, £150, £199, or whatever it is, is to cover the HPI check - they are telling you lies that pigs would be proud of.
It costs the motor trade somewhere in the region of £10.00 to carry out an HPI check on each vehicle. To pretend that their outrageous fee is purely to cover this action is a huge confidence trick - and a dubious way of screwing more money out of the dumbos that frequent the sort of dodgy places that carry out these practices.
In essence - you get what you deserve, by NOT doing your research.
It costs the motor trade somewhere in the region of £10.00 to carry out an HPI check on each vehicle. To pretend that their outrageous fee is purely to cover this action is a huge confidence trick - and a dubious way of screwing more money out of the dumbos that frequent the sort of dodgy places that carry out these practices.
In essence - you get what you deserve, by NOT doing your research.
I had this with Evans Halshaw.
This is not a name and shame either!!
My car was priced at £10k, extras like paint protection extended warranty GAP and admin brought it near to £9500!
With my PX I wanted to give them £7500 as a balance to change.
There were adamant they couldn't do a deal at that price.
I just threw my credit card to them and asked them to refund my £200 deposit, I'd had the car moved to a branch near to me.
You've guessed, I got to part with £7500 by digging my feet in.
They couldn't even tell me what was included in the Admin fee or put it in writing.
There was a young kid there having every penny ripped out of him buying his new car too, felt really sorry for him.
This is not a name and shame either!!
My car was priced at £10k, extras like paint protection extended warranty GAP and admin brought it near to £9500!
With my PX I wanted to give them £7500 as a balance to change.
There were adamant they couldn't do a deal at that price.
I just threw my credit card to them and asked them to refund my £200 deposit, I'd had the car moved to a branch near to me.
You've guessed, I got to part with £7500 by digging my feet in.
They couldn't even tell me what was included in the Admin fee or put it in writing.
There was a young kid there having every penny ripped out of him buying his new car too, felt really sorry for him.
zeDuffMan said:
I'm guessing all these anecdotes apply to car supermaket-style outfits, which target people looking for a cheap car.
A main Skoda dealer was trying this on over 5 years ago on a ex-demo/staff Fabia.I was fine with paying the asking price, then and there on my debit card. I wasn't OK with paying another £150 on top.
Much "I'll ask the manager" theatre later, they agreed to discount the car by £150 so I could pay the admin fee and get to the original price.
sjg said:
zeDuffMan said:
I'm guessing all these anecdotes apply to car supermaket-style outfits, which target people looking for a cheap car.
A main Skoda dealer was trying this on over 5 years ago on a ex-demo/staff Fabia.I was fine with paying the asking price, then and there on my debit card. I wasn't OK with paying another £150 on top.
Much "I'll ask the manager" theatre later, they agreed to discount the car by £150 so I could pay the admin fee and get to the original price.
They could probably save £100 on not printing so much b
ks for you to sign when you pick the car up.Gassing Station | General Gassing | Top of Page | What's New | My Stuff