Can my sister get her deposit back? Car returned
Discussion
Sister took out a hire purchase with a dodgy company because her credit is poor. No money is actually borrowed from a regulated finance company. It's a in house thing they do where you pay them weekly once paid of it's yours.
She paid £784 in total £300 deposit 18 weekly payments of £26
Cars broken down there refusing to fix so she has returned the car and lost all her money.
She's written a letter to them with advice from citizen advice requesting her £300 deposit back.
If they refuse she will open a small claims
Does it sound like she has a good chance of getting her money back?
She paid £784 in total £300 deposit 18 weekly payments of £26
Cars broken down there refusing to fix so she has returned the car and lost all her money.
She's written a letter to them with advice from citizen advice requesting her £300 deposit back.
If they refuse she will open a small claims
Does it sound like she has a good chance of getting her money back?
As a layman I would say that that looks like a hire purchase agreement, in that you hire the car till the end of the agreement then purchase and own it... I wonder what the judge would say about that if it went to court especially if they are unauthorised.
Responsibility for regulating the rent to own (RTO) sector transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority in April 2014, more info can be found here: https://www.fca.org.uk/firms/rent-own
You might want to report this unauthorised firm to the FCA: https://www.fca.org.uk/consumers/report-scam-unaut...
Responsibility for regulating the rent to own (RTO) sector transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority in April 2014, more info can be found here: https://www.fca.org.uk/firms/rent-own
You might want to report this unauthorised firm to the FCA: https://www.fca.org.uk/consumers/report-scam-unaut...
Op, any chance of seeing the rest of the contract? What is the car? If I read it right she's paying £1500 in total?
Contract is full of grammatical errors and isn't professionally prepared. I don't think it would be a regulated agreement and I suspect the FCA and trading standards would be interested.
Contract is full of grammatical errors and isn't professionally prepared. I don't think it would be a regulated agreement and I suspect the FCA and trading standards would be interested.
That finance agreement sounds and looks very dodgy.
The car is quite a low price and since you have had the car for more than three months and presumably its worked until now can you really expect the dealer to repair it for free? Unless there is a warranty included for the duration of the agreement?
The car is quite a low price and since you have had the car for more than three months and presumably its worked until now can you really expect the dealer to repair it for free? Unless there is a warranty included for the duration of the agreement?
Will get her to send me over the rest
The car was £1700 in total so she paid down a £300 deposit and has kept up with her weekly payments. She didn't have to pay the deposit it was her choice so that she could bring her weekly payments down.
They provided 12 months warranty from RAC
Which didn't cover the power steering.
The car was £1700 in total so she paid down a £300 deposit and has kept up with her weekly payments. She didn't have to pay the deposit it was her choice so that she could bring her weekly payments down.
They provided 12 months warranty from RAC
Which didn't cover the power steering.
It doesn't make sense to me at all surely if she's hiring the vehicle they are responsible for fixing it. I've sent copies to FCA so we will see what they think to this. The car is old an 02 plate
I think this is just how they make there money I'm guessing the car will fixed and passed on to somebody else
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