Bought used car, developed fault 1 day after. My options?

[talksthetorque]

ZX10R NIN said:

You could go down that road or the dealer might offer you a three year comprehensive warranty which would help ease your concerns, see what the dealer has to say & take it from there.

The warranty company will reject any further claim to do with this as the fault was there when the warranty was started.
You can't insure a house that is already on fire.

I would be asking for a refund.

[jkay1]

daemon said:

Refund!

Major fault, bail. Get your money back. And Run

I would prefer a quick and easy refund but I get a feeling it’s not gonna be that easy, as used car dealers are not exactly the easiest to deal with when a problem arises.

So much for them being an “RAC approved” dealer to give consumers confidence and peace of mind when buying a used car.

[jkay1]

ZX10R NIN said:

You could go down that road or the dealer might offer you a three year comprehensive warranty which would help ease your concerns, see what the dealer has to say & take it from there.

They gave me the rac “platinum” warranty for 6 months but apparently it’s not worth the paper it’s wrtiten on.

[talksthetorque]

jkay1 said:

They gave me the rac “platinum” warranty for 6 months but apparently it’s not worth the paper it’s wrtiten on.

Warranties cover you for things down the line, this fault would be considered as already there at sale, so for this issue the above is correct.

[Douglas Quaid]

mcg_ said:

If you had brought an approved used BMW, from a main dealer, you would probably get a courtesy car.

But you've brought a 7 year old one, presumably from an independent garage. I'm sure you are aware of the risks this entails, and the possibility that there's a good reason this car was sold by the previous owner.

Just give them the chance to fix it, you haven't really got another option.

Ultimately, you get what you pay for unfortunately. Not having a dig, it's just the way it is. You probably could have brought a newer kia from a main dealer for similar money and got a better experience, but then it'd be a kia.

So what’s your suggestion? Bruy another?

[skyrover]

Break
My
Wallet

[Trailhead]

The previous owner may be able to offer some insight. Can you get their details from the log book / service receipts and contact them?

[helix402]

I would return it for a refund. Afraid it’s a modern 4 cylinder BMW. N43 probably. 4 bad 6 good. (Cylinders)

[siovey]

Get a refund. Not worth the hassle and third party warranties aren't worth the paper they are written on. I have recent experience of this and got shafted by them. I got lucky after contacting trading standards but it's taken 15 months for a resolution. No matter how much you like the car, GET RID AND GET A REFUND!

[Elliot2000]

If it was the pump I’d expect the fault to be there all the time, like someone has mentioned - it’s probably the pump solenoid on the side of the block intermittently sticking.

Or it could be crud or bits of broken timing chain guides blocking up the oil pickup In The sump

[Mr2Mike]

V6Alfisti said:

Could be the pump...

https://www.pistonheads.com/gassing/topic.asp?t=13...

If it is, I personally wouldn't want to keep the car. Engines need lubrication.

Could be the pump, could be the pressure control solenoid (as mentioned before), could be a partially blocked strainer or some other issue entirely.

A worn pump would tend to make this a very repeatable problem, as soon at the oil was hot and the engine RPM was low you'd expect low oil pressure in this case, likewise it if was purely down to a clogged strainer.

A sticking solenoid valve is more likely to cause an intermittent fault, and this was certainly the cause of the same problem on a neighbours 320i touring a few months ago. I helped him change the solenoid, which was well and truly stuck in the block and snapped in half when trying to remove it! It's located on the right hand side of the block as you look at the engine, below and further back from the alternator which needs to be moved out of the way to get access.

[2wheelsjimmy]

jkay1 said:

Thanks for the replies. Will discuss my options with the dealer tomorrow as the fault seems to be big.

Could I request a refund for this? Or exchange

Don't ask the dealer your options, find out yourself and tell the dealer.

You're entitled to refuse the car and get a refund. I'd be doing this.

Check the which link above.

[Shore]

jkay1 said:

Thanks for the replies. Will discuss my options with the dealer tomorrow as the fault seems to be big.

Could I request a refund for this? Or exchange

I think you have to give them 3 chances to get the car fit for purpose. Best thing to do is keep them sweet and give them the opportunity to rectify the problem,

[northwest monkey]

I'm guessing by the fault code and the symptoms, it's a 320i ?

If you can, return it to the dealer for a refund or an exchange. I had exactly the same fault as you & it can't be fixed - engine rebuild places will tell you it's either the oil pump, the crank or the pistons. Or all 3. One of the causes of it is to do with the "long-life" service schedules apparently from when the car was new or the other one is a little plastic chain guide that breaks up then blocks the oil flow. Either way, I couldn't find anyone that wanted to touch mine.

I'd be willing to bet it's had some additive thrown in the oil to thicken it up - Wynn's or something similar.

I hope your dealer is ok about it. Mine wasn't & it took 18 months and a lot of work to get a result through the courts. Don't let people on here tell you to just "take him to court" and expect to get your money back in a couple of days. It really isn't as simple as that.

I've done a thread on here but if you need some help just ask

[jkay1]

northwest monkey said:

I'm guessing by the fault code and the symptoms, it's a 320i ?

If you can, return it to the dealer for a refund or an exchange. I had exactly the same fault as you & it can't be fixed - engine rebuild places will tell you it's either the oil pump, the crank or the pistons. Or all 3. One of the causes of it is to do with the "long-life" service schedules apparently from when the car was new or the other one is a little plastic chain guide that breaks up then blocks the oil flow. Either way, I couldn't find anyone that wanted to touch mine.

I'd be willing to bet it's had some additive thrown in the oil to thicken it up - Wynn's or something similar.

I hope your dealer is ok about it. Mine wasn't & it took 18 months and a lot of work to get a result through the courts. Don't let people on here tell you to just "take him to court" and expect to get your money back in a couple of days. It really isn't as simple as that.

I've done a thread on here but if you need some help just ask

It’s a 318i.

How long did you have your car before you found out it had a fault? And 18 months for a refund, ouch! The advice on the citizens advice bureau seem so simple that you have 30 days to reject and get a refund but obviously it’s not that simple then?

[J4CKO]

No real comment on the BMW but I am heartened by the attention given to the brought vs bought issue, where did that anomaly come from ? it is two different words with different meanings, its all over the place.

[mcg_]

Douglas Quaid said:

So what’s your suggestion? Bruy another?

yeah treat yourself, bruy another

[Scamper]

i had exactly the same problem when I had a 2010 116i....replaced 3 sensors, one after the other, almost £600 in bills and the fault still returned always after a few days/week! Got rid of it to WBAC in the end...reject it get a refund, buy a Honda!

[Jefferson Steelflex]

Shore said:

I think you have to give them 3 chances to get the car fit for purpose. Best thing to do is keep them sweet and give them the opportunity to rectify the problem,

Sorry, that’s terrible advice. The best thing to do is get the money back, the second best thing is to get them to fix the car and offer some form of massive incentive that makes continuing ownership an attractive proposition.

Under no circumstances is keeping them sweet and playing Mr Nice an option.

Not much of an idea on the 3-strikes thing you mention, but I dont think that’s right either.

[jkay1]

Well just been to the garage and he’s saying he will not be refunding and that I can quote all the legislations I want till I’m blue in the face, he has very deep pockets and will take very long for me to get money back.

He said he will try fix the problem again and then take it from there. Will give me nothing in writing about this also

What the heck do I do now?