Online car buyer experience

[sfella]

Looked online at a company who 'want to buy any car' and after putting in details offered me 16950. This was a surprise as two weeks ago they offers 16150. On thr back of this i booked an appointment and replied to the text to confirm this. Arrived on time to find their office closed, after calling the call centre they said they had tried to callme to inform me that office was closed today. I had received other calls and voicemails but none from this company. They kept me in hold for 5 minutes before telling me where their next nearest office was. Arrived at the new office to a guy who knew nothing about me coming over but eventually found me on the system. He proceeded to spend an hour looking at the car, pushing buttons and test driving the car. He found 4 stone chips on the bonnet and 2 on a door, all very small and for 6 years old I feel very minor. The car is due a service on time in December but not on miles. After another 15 minute wait whilst he called head office they offered 15100 due to it being a convertible and the time of year. After explaining that it was the same time of year and same car as last night it seemed somewhat ridiculous to devalue the car by 1800 pounds. Within 2 minutes the value was 15500. I explained this still wasn't what I was expecting and left. After leaving I went back into their website and revalued my car and again was offered 16950. I called the office to explain I felt this was false advertising as I'm in branch they used time of year and the type of car to devalue it. The operator then told me it was the excessive wheel damage, poor tyres and incomplete service history as to why they devalued it. The car has full franchise history every year without fail, nearly new branded tyres and freshly refurbished wheels. They guy in branch on tge phone described my car as spotless apart from the 6 small stone chips. Somewhat peeved that I've wasted 2 1/2 hours. Anyway rant over

[Pica-Pica]

I am sure the high offer had terms and conditions (mainly of your car) attached. You know, one of those boxes you tick to continue but never read. I imagine they want a pristine body and interior condition as the starting point.

[Integroo]

When selling recently I had an offer of 9650. I phoned up to check the valuation wouldn't change. When I said i was second owner, not first, the offer dropped to 8400. From the 'Good' category to the 'Poor'. Bandits want you ro drive out then be so desperate you just agree. Eventually sold to a dealer for 9600 after being offered 9750.