Ask a car salesman anything...anything at all.
Discussion
Fast Bug said:
Osinjak said:
Pfft, that's nothing. I was in my local WH Smith yesterday browsing the magazines and not once did a sales person come over and ask if I needed assistance. Shocking, just shocking. Couldn't believe it.
I bet they tried to sell you a massive bag of Minstrals for a quid at the checkout though
HTP99 said:
A few years ago we sold a Megane 225 which had been remapped, despite all the paperwork for the re-map being in the book pack with all the other bills, it was missed when we took it in as a part ex and then sold on.
It wasn't until a couple of weeks later, the purchaser went through all the bills and found the re-map invoice, we ended up buying it back and trading out of it.
I'm sure you were obliged to, but still, fair play for taking it back knowing youd likely take a bath on it.It wasn't until a couple of weeks later, the purchaser went through all the bills and found the re-map invoice, we ended up buying it back and trading out of it.
DSLiverpool said:
Explain Evans Halshaw guys - horrible dirty cars for sale, poor pre collection prep, cramped dealerships and terrible after service. How do they sell anything and more to the point do any sales guys stay more than a month?
Price. 9 times out of 10 the car they're advertising will be the cheapest for its age & mileage.So they love to tell you regardless of whether it's true or not.
Recall some smart young pup cleverly telling me I was wrong about damage to a car because they don't set 'cat' cars. I didn't bother wasting my time explaining to him that car can easily be accident damaged and not be written off or even subject to an insurance claim.
Still took a several days to get my 'move it to a dealer for free' £200 refundable deposit back mind. Fecking t
ts.
Recall some smart young pup cleverly telling me I was wrong about damage to a car because they don't set 'cat' cars. I didn't bother wasting my time explaining to him that car can easily be accident damaged and not be written off or even subject to an insurance claim.
Still took a several days to get my 'move it to a dealer for free' £200 refundable deposit back mind. Fecking t
ts.Sheepshanks said:
renmure said:
.... popped into my nearest Honda dealer yesterday to look around their Demo car on the front forecourt. It was a busy place, all the salesmen seemed to be with someone, waiting for someone or doing hand-overs
A busy Honda dealer is a bit unusual!Osinjak said:
Pfft, that's nothing. I was in my local WH Smith yesterday browsing the magazines and not once did a sales person come over and ask if I needed assistance. Shocking, just shocking. Couldn't believe it.
I can - they're trying to get by with as few staff as possible! Honesty boxes, self-scan tills - how about some service? Still at least I get to read motoring magazines in peace these days - cheaper than buying them!
Rubensolo said:
Morning all,
Would you recommend buying an ex rental approved used car? Price seems fine and mileage is around 15000 but not sure how much it could affect its price once we want to sell it/trade in.
Wouldn’t worry too much. An awful lot of approved used stock will be ex rental of some description.Would you recommend buying an ex rental approved used car? Price seems fine and mileage is around 15000 but not sure how much it could affect its price once we want to sell it/trade in.
I had en ex rental a few years back and when trading it in I got cap clean for it without any quibble. The dealer really couldn’t have cared less who owned it first. As long as it’s retailable with good history, they were happy.
One caveat though - check to see if buying new isn’t cheaper. Weird I know but in some cases it’s actually cheaper to buy brand new rather than nearly new once deposit contributions, etc are taken into account. Worth checking before signing on the dotted line.
valiant said:
Rubensolo said:
Morning all,
Would you recommend buying an ex rental approved used car? Price seems fine and mileage is around 15000 but not sure how much it could affect its price once we want to sell it/trade in.
Wouldn’t worry too much. An awful lot of approved used stock will be ex rental of some description.Would you recommend buying an ex rental approved used car? Price seems fine and mileage is around 15000 but not sure how much it could affect its price once we want to sell it/trade in.
I had en ex rental a few years back and when trading it in I got cap clean for it without any quibble. The dealer really couldn’t have cared less who owned it first. As long as it’s retailable with good history, they were happy.
One caveat though - check to see if buying new isn’t cheaper. Weird I know but in some cases it’s actually cheaper to buy brand new rather than nearly new once deposit contributions, etc are taken into account. Worth checking before signing on the dotted line.
Buster73 said:
Range Rover official dealer salesmen, any on here ?
What’s the deals on RRS diesels at the moment ?
Loads available pre reg with nominal mileage, have they stopped selling because of our wonderful government?
Pre-face lift models, if you are spending that sort of cash I imagine you want the latest model.What’s the deals on RRS diesels at the moment ?
Loads available pre reg with nominal mileage, have they stopped selling because of our wonderful government?
valiant said:
Rubensolo said:
Morning all,
Would you recommend buying an ex rental approved used car? Price seems fine and mileage is around 15000 but not sure how much it could affect its price once we want to sell it/trade in.
Wouldn’t worry too much. An awful lot of approved used stock will be ex rental of some description.Would you recommend buying an ex rental approved used car? Price seems fine and mileage is around 15000 but not sure how much it could affect its price once we want to sell it/trade in.
I had en ex rental a few years back and when trading it in I got cap clean for it without any quibble. The dealer really couldn’t have cared less who owned it first. As long as it’s retailable with good history, they were happy.
One caveat though - check to see if buying new isn’t cheaper. Weird I know but in some cases it’s actually cheaper to buy brand new rather than nearly new once deposit contributions, etc are taken into account. Worth checking before signing on the dotted line.
What is the deal with main dealers advertising 1 year old models, with say 5k miles for more than a realistic discounted price for a brand new factory order?
For example, there are loads of BMW M3/M4s like this on Autotrader that are the same price or more than I can get a brand new one with the same options after 30 seconds of Googling.
Are they just out there to make the list price and depreciation look better? Could you knock a similar percentage off the asking price that you could a new one? Or are they just used by dealership staff as a run around so if it sells close to asking brilliant, if not they don't really care?
For example, there are loads of BMW M3/M4s like this on Autotrader that are the same price or more than I can get a brand new one with the same options after 30 seconds of Googling.
Are they just out there to make the list price and depreciation look better? Could you knock a similar percentage off the asking price that you could a new one? Or are they just used by dealership staff as a run around so if it sells close to asking brilliant, if not they don't really care?
dme123 said:
Sheepshanks said:
renmure said:
.... popped into my nearest Honda dealer yesterday to look around their Demo car on the front forecourt. It was a busy place, all the salesmen seemed to be with someone, waiting for someone or doing hand-overs
A busy Honda dealer is a bit unusual!Will see how busy it is on a Monday morning when I take the demo car back I guess.
sato said:
What is the deal with main dealers advertising 1 year old models, with say 5k miles for more than a realistic discounted price for a brand new factory order?
For example, there are loads of BMW M3/M4s like this on Autotrader that are the same price or more than I can get a brand new one with the same options after 30 seconds of Googling.
Are they just out there to make the list price and depreciation look better? Could you knock a similar percentage off the asking price that you could a new one? Or are they just used by dealership staff as a run around so if it sells close to asking brilliant, if not they don't really care?
They may be demo models that the dealer has no need to sell but someone may pay over the odds to get one quickly as opposed to waiting x amount of months for one.For example, there are loads of BMW M3/M4s like this on Autotrader that are the same price or more than I can get a brand new one with the same options after 30 seconds of Googling.
Are they just out there to make the list price and depreciation look better? Could you knock a similar percentage off the asking price that you could a new one? Or are they just used by dealership staff as a run around so if it sells close to asking brilliant, if not they don't really care?
They may be genuine used cars that were bought at the wrong time, ie just before the manufacturer decided to heavily incentive this particular model as a new purchase.
Some internet companies have dealers who play the system and can offer new cars over and above the standard retail margin by using fleet companies heavy margins.
Dan W. said:
Thirsty33 said:
Were you born a pathological liar, or did you get special training?
This may sound harsh, but honestly the number of times I have been told X, Y or Z about a car and it's been completely untrue. Two main dealer examples (6 examples, 2 dealers)
Q: Does it have a full service history? A: Yes. It didn't. (VW)
Q: I presume it only has one previous owner, being a VW approved used? A: Yes. It had two.
Q: Is the used warranty cover the same as a new car warranty? A: Yes. No, it isn't. (VW) Advertising standards upheld my complaint on this one, as that statement was in writing as well, but a dealer was still saying it when I went back to check later.
Statement - it's mint, no damage at all. Fact: Bumper was damaged front and back. They did repair it once I pointed it out. (LR)
Statement - it has a full service history. Fact - it was not recorded on the LR data-base. They updated it, but I was never convinced if it had the actual service or not (LR).
Statement - those free mats you want to throw in will cost me £200, but I will meet you half way and bump the price by £100 to include them. Utter BS - they were £50, so I paid MORE. Yep, totally suckered on that one (LR)
There is still benefit going to a main dealer, because when it goes wrong, you can use these things against them more effectively than elsewhere, but there are a high number of unbelievable sharks out there.
Wow sorry to hear you were lied to ... it is quite common in certain places where the sales staff don't last long and move on when they get caught out.This may sound harsh, but honestly the number of times I have been told X, Y or Z about a car and it's been completely untrue. Two main dealer examples (6 examples, 2 dealers)
Q: Does it have a full service history? A: Yes. It didn't. (VW)
Q: I presume it only has one previous owner, being a VW approved used? A: Yes. It had two.
Q: Is the used warranty cover the same as a new car warranty? A: Yes. No, it isn't. (VW) Advertising standards upheld my complaint on this one, as that statement was in writing as well, but a dealer was still saying it when I went back to check later.
Statement - it's mint, no damage at all. Fact: Bumper was damaged front and back. They did repair it once I pointed it out. (LR)
Statement - it has a full service history. Fact - it was not recorded on the LR data-base. They updated it, but I was never convinced if it had the actual service or not (LR).
Statement - those free mats you want to throw in will cost me £200, but I will meet you half way and bump the price by £100 to include them. Utter BS - they were £50, so I paid MORE. Yep, totally suckered on that one (LR)
There is still benefit going to a main dealer, because when it goes wrong, you can use these things against them more effectively than elsewhere, but there are a high number of unbelievable sharks out there.
Not all of us lie and do stuff like that but those that do give the rest of us a bad name.
There are some fantastic salesmen out there, wierdly enough at indies. I've found when I've got a post purchase problem they are very helpful (even when they have shouty bad reviews on the web). I summarize these people talk badly and rudely to the business so get the same back.
sato said:
What is the deal with main dealers advertising 1 year old models, with say 5k miles for more than a realistic discounted price for a brand new factory order?
For example, there are loads of BMW M3/M4s like this on Autotrader that are the same price or more than I can get a brand new one with the same options after 30 seconds of Googling.
Are they just out there to make the list price and depreciation look better? Could you knock a similar percentage off the asking price that you could a new one? Or are they just used by dealership staff as a run around so if it sells close to asking brilliant, if not they don't really care?
VAG is like that too. I asked a salesman about it and he said some people just don't weigh the two up against each other and as the salesmen are specific to used, they're not going to let on. For example, there are loads of BMW M3/M4s like this on Autotrader that are the same price or more than I can get a brand new one with the same options after 30 seconds of Googling.
Are they just out there to make the list price and depreciation look better? Could you knock a similar percentage off the asking price that you could a new one? Or are they just used by dealership staff as a run around so if it sells close to asking brilliant, if not they don't really care?
We needed a car quickly and settled on Tiguan - you had to go back 12mths before they were the same price as discounted new, and they had the old engine and no sat-nav. It's not even like availability was difficult - we got the colour and spec we wanted from VW stock and picked the car up a few days later.
Sa Calobra said:
Dan W. said:
Thirsty33 said:
Were you born a pathological liar, or did you get special training?
This may sound harsh, but honestly the number of times I have been told X, Y or Z about a car and it's been completely untrue. Two main dealer examples (6 examples, 2 dealers)
Q: Does it have a full service history? A: Yes. It didn't. (VW)
Q: I presume it only has one previous owner, being a VW approved used? A: Yes. It had two.
Q: Is the used warranty cover the same as a new car warranty? A: Yes. No, it isn't. (VW) Advertising standards upheld my complaint on this one, as that statement was in writing as well, but a dealer was still saying it when I went back to check later.
Statement - it's mint, no damage at all. Fact: Bumper was damaged front and back. They did repair it once I pointed it out. (LR)
Statement - it has a full service history. Fact - it was not recorded on the LR data-base. They updated it, but I was never convinced if it had the actual service or not (LR).
Statement - those free mats you want to throw in will cost me £200, but I will meet you half way and bump the price by £100 to include them. Utter BS - they were £50, so I paid MORE. Yep, totally suckered on that one (LR)
There is still benefit going to a main dealer, because when it goes wrong, you can use these things against them more effectively than elsewhere, but there are a high number of unbelievable sharks out there.
Wow sorry to hear you were lied to ... it is quite common in certain places where the sales staff don't last long and move on when they get caught out.This may sound harsh, but honestly the number of times I have been told X, Y or Z about a car and it's been completely untrue. Two main dealer examples (6 examples, 2 dealers)
Q: Does it have a full service history? A: Yes. It didn't. (VW)
Q: I presume it only has one previous owner, being a VW approved used? A: Yes. It had two.
Q: Is the used warranty cover the same as a new car warranty? A: Yes. No, it isn't. (VW) Advertising standards upheld my complaint on this one, as that statement was in writing as well, but a dealer was still saying it when I went back to check later.
Statement - it's mint, no damage at all. Fact: Bumper was damaged front and back. They did repair it once I pointed it out. (LR)
Statement - it has a full service history. Fact - it was not recorded on the LR data-base. They updated it, but I was never convinced if it had the actual service or not (LR).
Statement - those free mats you want to throw in will cost me £200, but I will meet you half way and bump the price by £100 to include them. Utter BS - they were £50, so I paid MORE. Yep, totally suckered on that one (LR)
There is still benefit going to a main dealer, because when it goes wrong, you can use these things against them more effectively than elsewhere, but there are a high number of unbelievable sharks out there.
Not all of us lie and do stuff like that but those that do give the rest of us a bad name.
There are some fantastic salesmen out there, wierdly enough at indies. I've found when I've got a post purchase problem they are very helpful (even when they have shouty bad reviews on the web). I summarize these people talk badly and rudely to the business so get the same back.
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