Ask a car salesman anything...anything at all.
Discussion
Mexman said:
onthelookout said:
Been lurking around PH for months. Found this thread a few weeks ago and have been hooked, read all 220 pages! A real eye opener into the world of the car salesman. Great stuff.
After 7 long years of driving round in a crappy 56 plate petrol Vectra, I’m finally in a financial position for a new car.
Got few grand deposit plus PX if the Vectra’s worth owt then monthly of £300-350pm. Do 8-10k miles per year, mostly daily commuting.
Been looking at BM 1 & 2 series, Audi TT and Golf GTI’s, though not sure my budget would allow for either of these - might be dreaming! Suppose it depends on whether new or used.
Not test drove anthing yet and don’t want to waste anyone’s time at a dealers as heart seems to be ruling head at the moment. Other option is to get something lower per month and save the rest.
Any thoughts would be much appreciated.
Cheers.
Hi, and welcome.After 7 long years of driving round in a crappy 56 plate petrol Vectra, I’m finally in a financial position for a new car.
Got few grand deposit plus PX if the Vectra’s worth owt then monthly of £300-350pm. Do 8-10k miles per year, mostly daily commuting.
Been looking at BM 1 & 2 series, Audi TT and Golf GTI’s, though not sure my budget would allow for either of these - might be dreaming! Suppose it depends on whether new or used.
Not test drove anthing yet and don’t want to waste anyone’s time at a dealers as heart seems to be ruling head at the moment. Other option is to get something lower per month and save the rest.
Any thoughts would be much appreciated.
Cheers.
You won't be wasting anyone's time if you visit a few dealers who have the cars in stock that interest you and obtain from them a p/x price and ask for some finance quotes/figures and go from there.
You have a sensible idea of monthly payment and are sensibly aware that your Vectra isn't worth much but it will act as a good deposit against a new car on the finance agreement.
If the figures stack up and it looks affordable, then go test driving and enjoy it.
You will not be wasting anyone's time at all !
Good luck in your search.
Whilst I'm here... you're in used sales right? So what's your unbiased view on all these extras car dealers try sell with new cars... extended warranty, paint protection, GAP insurance etc etc. Are they really worth it? I've no idea how much all these extras cost but I'd be very reluctant to spend over my monthly budget and I'd rather get the best car I can for that budget.
OpulentBob said:
ETA It does sound a little like you were trying shaming him in to spending his money - "You don't need to ask them, it's your money, open yer wallet and hold out your 'and... luvverly!" is what I get, reading between the lines - especially as you've gone to the trouble of writing it all out on here, it must have stuck in your throat a bit. If I've got the wrong end of the stick, then apologies.
Certainly his post reads that way.berlintaxi said:
OpulentBob said:
ETA It does sound a little like you were trying shaming him in to spending his money - "You don't need to ask them, it's your money, open yer wallet and hold out your 'and... luvverly!" is what I get, reading between the lines - especially as you've gone to the trouble of writing it all out on here, it must have stuck in your throat a bit. If I've got the wrong end of the stick, then apologies.
Certainly his post reads that way.was just curious as I found an adult of 27 using this quite unusual.
Dan W. said:
Its called objection overcoming just something we try to do in sales, nothing to aggressive just try to find the reason someone may not want to buy, we see some valid reasons and some blatant lies.
was just curious as I found an adult of 27 using this quite unusual.
Preparation for later in life when he will have to go and ask the wife first was just curious as I found an adult of 27 using this quite unusual.
Dan W. said:
Todays question, would you as an adult need your parents input into you buying your vehicle.
Had a customer on sunday, 27 year old man seemed very nice and bright. looking at buying a used car about £5k he said he had the cash saved up and was ready to buy but...... just wanted to talk it over with his parents ?
I asked do you mean your parents are paying the money for you and they want to know what their money is going on ? he said no he is paying as he has a good job and earns well.
I said are they in the car industry and have useful information regarding this car ? he said no neither are fussed about cars much.
are you parents to be considered in driving the car or do you often have them in the car ? again no he says.
So forgive me for asking then but what exactly are your parents needing to talk over with you regarding this ?
Personally I would find it embarrassing to say this as a reason to why I couldn't buy a car especially as they have no vested interest in it, if you are an adult you can make your own choices.
I couldn't imagine buying a car or booking a holiday or in any circumstance using my parents as an excuse I would feel like a child needing permission.
any views on this ?
Nothing wrong with wanting advice from a parent even if not connected to the industry...Had a customer on sunday, 27 year old man seemed very nice and bright. looking at buying a used car about £5k he said he had the cash saved up and was ready to buy but...... just wanted to talk it over with his parents ?
I asked do you mean your parents are paying the money for you and they want to know what their money is going on ? he said no he is paying as he has a good job and earns well.
I said are they in the car industry and have useful information regarding this car ? he said no neither are fussed about cars much.
are you parents to be considered in driving the car or do you often have them in the car ? again no he says.
So forgive me for asking then but what exactly are your parents needing to talk over with you regarding this ?
Personally I would find it embarrassing to say this as a reason to why I couldn't buy a car especially as they have no vested interest in it, if you are an adult you can make your own choices.
I couldn't imagine buying a car or booking a holiday or in any circumstance using my parents as an excuse I would feel like a child needing permission.
any views on this ?
5k to some may be pocket change but to others could be a huge amount of money and its always nice to get opinion of others....
When someone is married it easier as youy ask you partner but i know many people who take advice from parents...
When i was buying my last house i wanted my parents 'blessing' even though i am married and it was my money ...nothing to be emabrassed about...
I agree its fine to check with your parents and hopefully he had a good discussion.
I wouldn't pressure someone at all, I know of a lot of places - dealerships who would have laughed him out of the showroom.
even in my old workplace they had a rule when a customer said I want to go and check with my parents, they would say well you go check with your parents tonite and I will ring mine and see if they will let me sell it to you.
hopefully this sort of thing doesn't happen now.
I wouldn't pressure someone at all, I know of a lot of places - dealerships who would have laughed him out of the showroom.
even in my old workplace they had a rule when a customer said I want to go and check with my parents, they would say well you go check with your parents tonite and I will ring mine and see if they will let me sell it to you.
hopefully this sort of thing doesn't happen now.
Dan W. said:
I agree its fine to check with your parents and hopefully he had a good discussion.
I wouldn't pressure someone at all, I know of a lot of places - dealerships who would have laughed him out of the showroom.
even in my old workplace they had a rule when a customer said I want to go and check with my parents, they would say well you go check with your parents tonite and I will ring mine and see if they will let me sell it to you.
hopefully this sort of thing doesn't happen now.
As someone who works in sales, I imagine those places lost quite a few sales; it comes across as very petty and trying to pressure a sale. A common sense approach would even have been, he's 27, his parents are say 55. They've probably bought quite a few more cars than he has, so may have some wisdom to put in. That's all.I wouldn't pressure someone at all, I know of a lot of places - dealerships who would have laughed him out of the showroom.
even in my old workplace they had a rule when a customer said I want to go and check with my parents, they would say well you go check with your parents tonite and I will ring mine and see if they will let me sell it to you.
hopefully this sort of thing doesn't happen now.
I think if someone says they want to consult their parents the correct answer is to welcome it and say you are happy to discuss with them if need be. It demonstrates transparency and a confidence that the car/deal will stand up to scrutiny.
When I bought a car I said I want to consult my wife - she knows f
k all about cars and I didn't but I wanted to see his reaction. Chap at Mercedes said "no problem at all, you know where I am" which for me was the correct answer. I then said on consideration I won't and placed a deposit then.
I think this psychology of the sale thing is quite old fashioned these days
When I bought a car I said I want to consult my wife - she knows f
k all about cars and I didn't but I wanted to see his reaction. Chap at Mercedes said "no problem at all, you know where I am" which for me was the correct answer. I then said on consideration I won't and placed a deposit then. I think this psychology of the sale thing is quite old fashioned these days
Dan W. said:
I agree its fine to check with your parents and hopefully he had a good discussion.
I wouldn't pressure someone at all, I know of a lot of places - dealerships who would have laughed him out of the showroom.
even in my old workplace they had a rule when a customer said I want to go and check with my parents, they would say well you go check with your parents tonite and I will ring mine and see if they will let me sell it to you.
hopefully this sort of thing doesn't happen now.
If someone said that to me I would say stuff your car and wouldn't buy it, regardless of what my parents said. People want to check with people they trust whether they are making a good decision spending a lot of money. Difficult salesmen just lose sales. If he wasn't going to buy it, he wasn't going to buy it - no point in being an arse about it. I wouldn't pressure someone at all, I know of a lot of places - dealerships who would have laughed him out of the showroom.
even in my old workplace they had a rule when a customer said I want to go and check with my parents, they would say well you go check with your parents tonite and I will ring mine and see if they will let me sell it to you.
hopefully this sort of thing doesn't happen now.
talksthetorque said:
Dan W. said:
Deal done, rang back with a deposit today.
The sticking point he wanted to talk to his parents about was the colour !! that's a new one even for me but fair do.
They might be colour blind?The sticking point he wanted to talk to his parents about was the colour !! that's a new one even for me but fair do.
jamei303 said:
If someone wanted to buy a new car from you at a main dealer, and you started talking about finance options, and they then pulled out some lingscars.com printouts and asked for something similar would you be annoyed?
No, just be upfront ‘I’ve seen this deal can you get close?’ Personally prefer it when people ask before we have done test drives etc but it’s your call.Then see what they offer. I had a guy in recently who said he’d seen a deal on carwow and would order through them, got the numbers off him and we matched it, deal done. It’s not like Carwow is some magical entity that creates cars from nowhere
Butter Face said:
jamei303 said:
If someone wanted to buy a new car from you at a main dealer, and you started talking about finance options, and they then pulled out some lingscars.com printouts and asked for something similar would you be annoyed?
No, just be upfront ‘I’ve seen this deal can you get close?’ Personally prefer it when people ask before we have done test drives etc but it’s your call.Then see what they offer. I had a guy in recently who said he’d seen a deal on carwow and would order through them, got the numbers off him and we matched it, deal done. It’s not like Carwow is some magical entity that creates cars from nowhere
There is a dealer group though who we do come up against on CarWow more often than others who do ridiculous deals; they will be losing on average £1k on every deal based on upfront money.
Also ZOE, a 6-7m lead time, why do dealers piss them away!
Morning,
Expecting a factory order by the end of the month. We decided to go for a PCP deal due to the dealers contribution. It is a Diesel engine. We hace the choice of either go through with the PCP deal or do a cash transaction as I believe there are 14 days once the PCP has been signed to clear it not to lose the dealers contribution. Would it be wise to go ahead with the cash transaction to avoid paying the interest on the PCP or wait as the GFV may not be as indicated due to changes in legislation on diesel vehicles?
Expecting a factory order by the end of the month. We decided to go for a PCP deal due to the dealers contribution. It is a Diesel engine. We hace the choice of either go through with the PCP deal or do a cash transaction as I believe there are 14 days once the PCP has been signed to clear it not to lose the dealers contribution. Would it be wise to go ahead with the cash transaction to avoid paying the interest on the PCP or wait as the GFV may not be as indicated due to changes in legislation on diesel vehicles?
Rubensolo said:
Morning,
Expecting a factory order by the end of the month. We decided to go for a PCP deal due to the dealers contribution. It is a Diesel engine. We hace the choice of either go through with the PCP deal or do a cash transaction as I believe there are 14 days once the PCP has been signed to clear it not to lose the dealers contribution. Would it be wise to go ahead with the cash transaction to avoid paying the interest on the PCP or wait as the GFV may not be as indicated due to changes in legislation on diesel vehicles?
Nobody can predict the future. IMO, it's unlikely that a Euro VI diesel car will lose a lot more money in the future than is the case currently. For a lot of people, petrol or EV/Hybrid cars are not a practical solution. Also, commercial vehicles rely on diesel so the technology is not going away.Expecting a factory order by the end of the month. We decided to go for a PCP deal due to the dealers contribution. It is a Diesel engine. We hace the choice of either go through with the PCP deal or do a cash transaction as I believe there are 14 days once the PCP has been signed to clear it not to lose the dealers contribution. Would it be wise to go ahead with the cash transaction to avoid paying the interest on the PCP or wait as the GFV may not be as indicated due to changes in legislation on diesel vehicles?
I've ordered a diesel Mondeo for delivery in August via PCP. The interest rate is 1.2% APR so if used prices do crash through the floor I'll just give it back in 3 years time. If they don't, it won't have cost me a lot in interest. If you are paying over 5% APR then the decision becomes a lot harder.
On your PCP withdrawal question, you can withdraw from the finance (which might mean no incentive as you are put back in a position where you didn't take finance) or you can pay early (and therefore receive the incentive). To pay off PCP after a couple of weeks would only mean a very small amount of interest added to the total financed amount.
Question on factory fit options - how much do they actually add to the selling price of a used car when on a dealer forecourt?
I know from a PCP residual perspective they add very little (except a sunroof and/or sat nav it seems!)
Is a 3 series, for example, with £8k worth of options, worth the same as one with none (all other things being equal)? Or is it just easier to sell but still gets the same price?
Thanks
I know from a PCP residual perspective they add very little (except a sunroof and/or sat nav it seems!)
Is a 3 series, for example, with £8k worth of options, worth the same as one with none (all other things being equal)? Or is it just easier to sell but still gets the same price?
Thanks
There's always debate about this. My colleage is looking at 4 Series GC at the moment and it seems that spec = more money with those.
I think it depends on the dealer and their thought process with it. With our range, optional extras don't really make the car worth much more (but only because we have a limited range of 'options' due to a quite straightforward spec range) whereas with some manufacturers you can add/change spec as much as you like (it seems)
I think it depends on the dealer and their thought process with it. With our range, optional extras don't really make the car worth much more (but only because we have a limited range of 'options' due to a quite straightforward spec range) whereas with some manufacturers you can add/change spec as much as you like (it seems)
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