Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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Mexman

Original Poster:

2,442 posts

85 months

Monday 6th April 2020
quotequote all
I certainly will not be taking PXs in blind, not a chance.
If someone wants to buy a car remotely, that's fine, I can organise that, but taking a PX and bidding blind on it, no chance.
The only people who need or want to do a deal currently, are those with a completely knackered car to PX, and I doubt very much that you will get an honest description from 95% of the population.
You will just end up with cars with massive issues that you have paid too much for in PX.
If it's a scrapper anyway, that that's fine, but on anything that's worth a few Bob, forget it, until I can see it, touch it, drive it and value it accurately accordingly.

Mexman

Original Poster:

2,442 posts

85 months

Thursday 9th April 2020
quotequote all
Popped into work again yesterday to do a stock check and check emails etc...
Plenty of missed phone calls, messages left ( including 2 screamers!) and quite a few finance apps and the normal dross of email enquiries.
All replied to yesterday, stating we are closed, unable to have public on site, we will contact you once reopen.
All you can do really, although, I have got a bloody handover on Saturday night at 8pm, a deal that was going thru before lockdown on finance, so it has to be collected from site.
It will be a case of sign here and here, there's your (disinfected keys), and off you go.

Mexman

Original Poster:

2,442 posts

85 months

Thursday 7th May 2020
quotequote all
100k a yr, its possible if you are selling supercars or you are working for a massive dealer or supermarket but it would be some going to hit 100k a yr, not impossible, but rare.
Some decent salespeople will capable of 60k, maybe 70k, but for the vast majority of us, dealing in white goods type vehicles, 40k, maybe 50k in some instances.

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
DanL said:
jamoor said:
I test drove a car 6 years before I purchased one, the myopic thinking of the motor trade usually means that unless they are serious about buying immediately they aren’t worth the time. The self interest of salespeople on commission comes first.
Did you test drive one again, six years later, before you purchased it?
You would not be getting a test drive off me, if I knew you were not in the market for 6 yrs.
What's the point?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
'Hi parts department, I'm enquiring about a part I might need for a car, but I may not need it for 6 yrs, can you tell me what the price will be in 6 yrs time, and the availability? Will the part still be available, and if it will be in stock, and lead time for delivery'?
Click, click, brrrrr.......

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
You carry on Jamoor buying your cars online with no human interaction, that's perfectly OK if that's your thing from 100s of miles away or whatever.
I bet you will be hounding and ranting at the nearest local dealer to you when something goes wrong with it that is outside of warranty or not covered by warranty, and you expect 'goodwill' or compensation or a loan car.
Quite happy to use the dealers money and facilities then, no doubt, like you used a certain dealers time, fuel, and resources to then buy remotely elsewhere.



Edited by Mexman on Friday 8th May 14:53

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
So why did you use a dealers resources, time and fuel test driving at a dealer, instead of just going ahead and purchasing online?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
Jamoor, does price fixing apply to parts also then?
Why can I buy the same part from Euro Car Parts or any host of sellers cheaper than buying from a dedicated OEM parts department?
Your in parts, why no price fixing in parts then?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
jamoor said:
Price discrimination as I said before
They charge as much as they think they can get away with. It’s a very pooor business practice.


How disappointed will Tony feel when he finds out James paid 20% less for the exact same car because he negotiated harder.
It's not poor business practice, it's called profit.
No two deals are ever the same, there is no point blowing every deal out of the water, cos you will be bust in a very short time, however, blowing one or two deals out, because its overage stock or you deliberately desire to want the PX, or there is is a decent amount of chucky commission on that particular car, that's good.
I had an Audi a3 2 months ago, that struggled to sell, for whatever reason, and turned down several offers that would have made the business about 300 quid after costs.
I then had a guy interested who bid me basically what the car owed, so no profit whatsoever, however, he wanted the whole 7500 quid on chucky, that made 600 finance commission for the business.
Which was the better deal?

Edited by Mexman on Friday 8th May 17:24

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
You seem to begrudge businesses making any kind of profit whatsoever.
If so, how does your parts department make any money to pay your wages?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
EddieSteadyGo said:
You don't change the interest rate - you change all of the other variables!
Correct, and the problem is?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
jamoor said:
We manufacture a product and sell it for the same price to whoever walks in the door. We rely very heavily on word of mouth for repeat business and customers only ever have good things to say about us. They also have utmost faith in the brand as we never offer discounts to anyone, the price is the price and will always be the price. If you don’t like it our competitors will be delighted to serve you instead.
Great, from now on then no discounts or negotiation on my stock, the price is the price, take it or leave it.
I'm happy with that.
However, back in the real world, the parts you sell are presumably new and people dont take finance out to fund a part?
Jamoor, you are seriously doing my fkin head in now, a dealer needs to make a profit, on average around 450 per unit to survive.
How we get to that 450, is our business, either by amalgamation of finance commission, desiring the PX more than the stock that we are trying to sell, or condition versus potential future rectification.
You simply cannot compare new parts against car purchases.
You need to get your stupid head out of the sand, and go and work for a dealer as a commission based sales person and then come back on here after 3 months with your findings.
Until that happens, stop preaching ste about fixed pricing, non negotiation, close all dealers down and put it all online and all other manners of total lunacy and crap.
You are seriously deluded in your beliefs that all deals and all customers and all scenarios are identical, and I am fed up now listening to your dribble.

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
EddieSteadyGo said:
The problem is this - I made a post that the price charged to each person varies significantly for the same thing. And someone replied, who it seems works in a dealership, and pointed out that changing the finance rate over the advertised rate would get the sales person in a lot of trouble with the FCA.

Which is ironic - the purpose of the regulation is to protect the consumer from shady sales practices. But the sales person can achieve the same objective the regulation seems designed to prevent, just by changing one of the other variables instead.

Ultimately, as with most things in life, 'caveat emptor' applies. Doesn't mean it is a good thing though.
That cannot happen now since FCA regs were changed.
Like Jamoor, get your head out of the sand.
How we stack a deal to get to the profit we need is our business, there are a hundred and one variables to stacking a deal.

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
New or used, what the fook is the difference?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
EddieSteadyGo said:
Which FCA regulation prevents the other aspects of a deal being changed?
There are no regs in force to stacking a deal, just like there are are no regs to a manufacturer amending the price of the product, If they introduce deposit contribution or deciding that they now are offering zero pc finance on certain models.
All of these factors will depend on what Tony pays or Jayne pays.
Why is it so difficult to understand?

Edited by Mexman on Friday 8th May 17:58

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
jamoor said:
Are you telling me you can’t sell me a New car on pcp with a 25k GFV and Tony one for 23k GFV ok a pcp?


Or on a HP sell it to me for 35k and James for 37k?

I’m sure all of the above is legal no?
I can stack a deal however which way gets to the same level of profit that is sustainable for the dealer.

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
Butter Face said:
GFV’s are set by the finance companies so it’s not our choice.

If it’s new, you can sell up to the RRP. You can’t sell new over that, discounts etc applied to the RRP are variable.
Its painful BF.

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
jamoor said:
Exactly, so the discounts to the RRP is where the hoodwinking occurs
Tony negotiates 10% off because he’s a hard bargainer. James only managed to get 5% as the salespeople saw him as an easy target.

Do many people pay the list price?
And what if Tony still netted the dealer 500 profit as a finance deal, and Jayne was a cash deal, with no finance commission, but her deal still netted the same 500 profit margin?
Where is the discrepancy?

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
FOR fkS SAKE JAMOOR.
I AM WRITING THIS IN CAPITALS COS YOU ARE SERIOUSLY DOING MY HEAD IN NOW.
RIGHT,..
YOU BUY A FIAT COSMOS TURBO INTEGRALI, TWIN TURBO GTI FOR 20K IN MARCH.
NOT A PARTICULARLY POPULAR CAR, BUT YOU HAVE PAID LIST PRICE IN CASH.

THE MANUFACTURER OF THIS CAR, HAS AN OVERSUPPLY OF THESE CARS SITTING AT DOCKS AROUND THE UK AND NEED TO RENT MORE SPACE FOR OTHER STOCK ARRIVING INTO THE UK.
NOW THESE FIAT COSMOS TURBO INTEGRALI ARE NOT SELLING IN THE NUMBERS THE MANUFACTURER HOPED, SO A MONTH AFTER YOU HAVE PURCHASED YOURS, TO GET THE THINGS SOLD, THEY NOW REDUCE THE PRICE BY 3K, OFFER 0 PC FINANCE FOR 3 YRS AND A 500 DEPOSIT CONTRIBUTION AND A FREE METALLIC PAINT UPGRADE.
WOULD YOU FEEL AGGRIEVED THAT LAST MONTH YOU PAID MORE AND TOOK 10K OUT ON CHUCKY AT 3PC INTEREST.?
YES, YOU PROBABLY WOULD, BUT ITS ALL ABOUT SUPPLY AND DEMAND.
NO TWO DEALS ARE THE SAME, AND NO OFFERS REMAIN THE SAME INDEFINITELY.
JESUS, IM ABOUT TO BLOW A BLOOD VESSEL.
SORRY FOR SHOUTING.
and breath.

Mexman

Original Poster:

2,442 posts

85 months

Friday 8th May 2020
quotequote all
Yes he does, he fails to answer any of the previous questions put to him and continues to wind me right up.
I'm ooot before I have a coronary.
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