Ask a car salesman anything...anything at all.
Discussion
Fast Bug said:
Can you not get it converted? At least then it can be registered if need be. We've done this with a load of chassis cabs just in case with can't get derogation on them
That is the last resort, we don't want it in any form, the problem is it is a very high spec also with air suspension which is making it hard to shift; we have been close a few times but it always falls out of bed.HTP99 said:
Fast Bug said:
Can you not get it converted? At least then it can be registered if need be. We've done this with a load of chassis cabs just in case with can't get derogation on them
That is the last resort, we don't want it in any form, the problem is it is a very high spec also with air suspension which is making it hard to shift; we have been close a few times but it always falls out of bed.Fast Bug said:
HTP99 said:
Fast Bug said:
Can you not get it converted? At least then it can be registered if need be. We've done this with a load of chassis cabs just in case with can't get derogation on them
That is the last resort, we don't want it in any form, the problem is it is a very high spec also with air suspension which is making it hard to shift; we have been close a few times but it always falls out of bed.What's "funny" is there was a cock up on their last van too, a platform cab was ordered with no A/C; again not noticed until the last minute, however we managed to get Renault to take it off us; it was still at the import centre when this was noticed.
Butter Face said:
tomble22 said:
Butter Face said:
tomble22 said:
Butter Face said:
I think as a whole, that place works quite well in a village like Tresillian with the estuary behind it. Looks quite smart.
Definitely, would look odd having a modern glass box there. Drove past last week and there was an R8 parked outside which made it look even better!!That was me indeed!
Wooda80 said:
Do you mean that it was an HP agreement with a balloon, or that it was an HP agreement without a balloon but for example you would be settling a 60 month agreement at 36 months?
As HTP said, check that it's a regulated agreement and that you will have paid more than half the Total Amount Payable by the time you wish to hand it back.
If this is the case then I don't see how it's 'bad' at all. The guy has listened to your requirements regarding deposit, monthly payment and disposal and offered a solution that appears to meet them.
It's a Blackhorse finance deal if that helps?As HTP said, check that it's a regulated agreement and that you will have paid more than half the Total Amount Payable by the time you wish to hand it back.
If this is the case then I don't see how it's 'bad' at all. The guy has listened to your requirements regarding deposit, monthly payment and disposal and offered a solution that appears to meet them.
I read a lot of this 'reject a used car within 30 days' stuff and wondered what happens when a used car is returned or rejected by the buyer?
Do the dealers wait for 30 days before registering it to the new keeper to save adding another owner and an awkward question when they try to sell it again?
Also VW offer that Das Welt Auto scheme where you can return a car within 30 days and exchange it....is it the same as the above in terms of registering it?
Do the dealers wait for 30 days before registering it to the new keeper to save adding another owner and an awkward question when they try to sell it again?
Also VW offer that Das Welt Auto scheme where you can return a car within 30 days and exchange it....is it the same as the above in terms of registering it?
Theguy5 said:
I find it a bit daft that consumers can return stuff within 30 days for simply ‘not liking it’!
That's not true though. They can reject faulty goods within 30 days but a "change of mind" return is limited in most cases, mostly by the terms of the seller. Distance selling is different but most cars aren't sold at distance.lord trumpton said:
I read a lot of this 'reject a used car within 30 days' stuff and wondered what happens when a used car is returned or rejected by the buyer?
Do the dealers wait for 30 days before registering it to the new keeper to save adding another owner and an awkward question when they try to sell it again?
Also VW offer that Das Welt Auto scheme where you can return a car within 30 days and exchange it....is it the same as the above in terms of registering it?
You have 30 days to reject if there is a clear cut fault pre-existing at point of sale. The vast majority of car buyers don't spend all that time researching only to then decide to kick it back because they can. Its a faff with insurance, tax, finding a new one etc etc. Do the dealers wait for 30 days before registering it to the new keeper to save adding another owner and an awkward question when they try to sell it again?
Also VW offer that Das Welt Auto scheme where you can return a car within 30 days and exchange it....is it the same as the above in terms of registering it?
We don't do many refunds.
That being said the ones that do 'know their rights' you don't half remember. We tend to process V5's within the first 2 weeks or so if we hear nothing. If we detect issues, or someones just a bit of a dick when they buy it we leave it 30days if they have the potential to be a nuisance.
A while ago I was interested in a brand new Seat Leon and after talking to the salesman I asked for a price. He then went off and presented me with an A4 piece of paper displaying the full list price as well as adding on Gap Insurance, Supa guard, Tyre Insurance and Dent Insurance. They didn't seem keen to do a deal at all and when I said I had been offered a better price that that he went off to get a more senior salesman.
I proceeded to show him the CarWow deal I had been offered on the same car and he implied that this was a fake deal and that only the struggling dealers offered these prices as it was the only way they could sell cars. In actual fact I got the impression that I was a total PITA as I had asked for a specific colour and wasn't prepared to pay full list. I assume there are much easier sales available and it wasn't worth even trying with me.
Do people literally turn up, have a five minute test drive and pay full list (with GAP, Supagard etc.) for any colour and spec that just happens to be available? Honda and Renault seemed much more open about deals, but I assume Mercedes, Audi and Seat can sell all the cars they can get without even trying?
I proceeded to show him the CarWow deal I had been offered on the same car and he implied that this was a fake deal and that only the struggling dealers offered these prices as it was the only way they could sell cars. In actual fact I got the impression that I was a total PITA as I had asked for a specific colour and wasn't prepared to pay full list. I assume there are much easier sales available and it wasn't worth even trying with me.
Do people literally turn up, have a five minute test drive and pay full list (with GAP, Supagard etc.) for any colour and spec that just happens to be available? Honda and Renault seemed much more open about deals, but I assume Mercedes, Audi and Seat can sell all the cars they can get without even trying?
@JoeyDeacon
It's just a shop at the end of the day. I can go into any shop and ask for a discount. Sometimes they'll say yes, sometimes no, sometimes something rude. Some shops like Renault and Honda in your example do special offers, other shops like CarWow do price match guarantees. Some shops will order stuff in for you, others will only sell what they stock. You aren't under any obligation to buy a product that you don't want or to a pay a price that you don't like.
How did you resolve it in the end? Did you place your order there anyway or did you buy a SEAT from the CarWow dealer or did you choose a different make?
It's just a shop at the end of the day. I can go into any shop and ask for a discount. Sometimes they'll say yes, sometimes no, sometimes something rude. Some shops like Renault and Honda in your example do special offers, other shops like CarWow do price match guarantees. Some shops will order stuff in for you, others will only sell what they stock. You aren't under any obligation to buy a product that you don't want or to a pay a price that you don't like.
How did you resolve it in the end? Did you place your order there anyway or did you buy a SEAT from the CarWow dealer or did you choose a different make?
Wooda80 said:
@JoeyDeacon
It's just a shop at the end of the day. I can go into any shop and ask for a discount. Sometimes they'll say yes, sometimes no, sometimes something rude. Some shops like Renault and Honda in your example do special offers, other shops like CarWow do price match guarantees. Some shops will order stuff in for you, others will only sell what they stock. You aren't under any obligation to buy a product that you don't want or to a pay a price that you don't like.
How did you resolve it in the end? Did you place your order there anyway or did you buy a SEAT from the CarWow dealer or did you choose a different make?
I didn't like the Jazz and I certainly would not be paying £18k for one. The Renault dealer offered the carwow price without me even asking (they sell through carwow) but I just couldn't bring myself to pay that much for a Megane. The Leon was OK but it is clear a new model is coming out soon so I didn't want to be that guy who paid for the old model just as the new one was coming out.It's just a shop at the end of the day. I can go into any shop and ask for a discount. Sometimes they'll say yes, sometimes no, sometimes something rude. Some shops like Renault and Honda in your example do special offers, other shops like CarWow do price match guarantees. Some shops will order stuff in for you, others will only sell what they stock. You aren't under any obligation to buy a product that you don't want or to a pay a price that you don't like.
How did you resolve it in the end? Did you place your order there anyway or did you buy a SEAT from the CarWow dealer or did you choose a different make?
So the cash stayed in the bank and I have carried on driving my shed.
I just found all of them pretty boring and white goods, I would certainly not look back over my shoulder ever time I locked it and walked away. I am just curious about the average car buyer, do they literally pay full price for the first car they test drive?
I bought an ex-BMW (demo?) M140i a few months ago. It was priced very keenly (hence why I bought it) - but
a) The dealer didn't have it in stock. Couldn't see it, no photos. Just a spec.
b) I had to pick it up on the last day of the month. Not the day before, not the day after.
All worked out fine, but I never understood why.
When I went to pick it up, the dealer actually told me he'd sold the car a week previously, but that buyer had failed the finance/credit checks!
So my questions to the dealers on here:
- What drove the 'not in stock, and must pick up on last day of month' thing?
- How many buyers do you get who fail credit/finance checks? Seems crazy that someone would buy a car where it took a finance company to tell them they couldn't afford it.
a) The dealer didn't have it in stock. Couldn't see it, no photos. Just a spec.
b) I had to pick it up on the last day of the month. Not the day before, not the day after.
All worked out fine, but I never understood why.
When I went to pick it up, the dealer actually told me he'd sold the car a week previously, but that buyer had failed the finance/credit checks!
So my questions to the dealers on here:
- What drove the 'not in stock, and must pick up on last day of month' thing?
- How many buyers do you get who fail credit/finance checks? Seems crazy that someone would buy a car where it took a finance company to tell them they couldn't afford it.
brickwall said:
- How many buyers do you get who fail credit/finance checks? Seems crazy that someone would buy a car where it took a finance company to tell them they couldn't afford it.
You don't get loads but it's the ones who fail spectacularly that get me, the ones who get an instant "DECLINE", if your credit is that bad then you know!CCJ's, missed payments, repossessions, recently discharged bankrupts, people on debt management plans, why on earth would you waste your time and my time.
Then you phone them and tell them they were declined and ask if there is any reason that they may know of why and they almost always say "nope, no reason, can't think of anything"; such liars.
We had a guy last year who came in for a PCP re-newel, however when putting his car details in for a settlement figure, there was no figure and no agreement, he bought the car from us 3 or so years prior so we know that there was finance on the car. After a bit of telephoning, it transpired that he had been defaulting on his agreement for quite sometime, letters had been sent out, phone calls had been ignored and he was now at repossession stage; the agreement had been closed and passed to the debt recovery department. We told him this, he looked surprised, we sent him on his way and told him that the process had been put in place to have his car re-possessed.
Another guy who had defaulted for 3 months, he was open about it, he just thought we could bundle the recently defaulted payments into the new agreement and he would be good to go.
Another who looked worried when she saw that her first payment was in a month and asked if it could be 2 months as she need 2 months to save up the first payment.
There are some every special people out there.
Joey Deacon said:
I am just curious about the average car buyer, do they literally pay full price for the first car they test drive?
It's no secret that substantial discounts are freely offered on most new cars. Almost everyone will ask for a discount and most people will get one of some sort. Exceptions would be those models in short supply, or if the dealer had already exceeded their target for the month.brickwall said:
- How many buyers do you get who fail credit/finance checks? Seems crazy that someone would buy a car where it took a finance company to tell them they couldn't afford it.
Most people who fail finance do not do so because they can't afford the payments.There are lots of people out there, right across the social spectrum, who have plenty of income but simply do not pay their bills on time, whether that's due to being disorganised or arrogant, and that's what creates the history of missed or late payments that results in a finance decline.
These people know damn well that they aren't going to sail through normal finance acceptance channels, and as HTP says it's annoying when they don't declare this at the appropriate point. Often but not always they have the extra cash available to make up the larger deposit required and the higher monthly payment due to the exhorbitant interest rate doesn't seem to faze them either.
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