Ask a car salesman anything...anything at all.
Discussion
mike74 said:
I don't think it's strange at all, I also much prefer to enquire via email as I don't have access to phone during usual 9-5 working hours, so only get chance to make my enquiries early morning or late evening.
Also email ensures I can get all my queries in (in concise bullet points) without forgetting any. This gives the dealer the opportunity to give me an equally brief, concise and accurate reply. If they don't then I know they're being deliberately shifty and evasive and it's not worth pursuing things any further
Most dealers I've visited never seem to be so run off their feet that they don't even have time to type out a quick email.
I suspect the reason most dealers don't respond to emails is...
a. It doesn't give them the same opportunity to use their silver tongued sales spiel on you.
b. They don't want to put anything in writing.
One question I'd like to ask is how/why do so many used dealers these days seem to have very little need or desire to actually sell cars and turnover stock? They all seem to be quite happy having overpriced cars sat unsold on their forecourts for months or even years.
They can't all use tanning studios and coffee / breakie shops to launder there shifty moneyAlso email ensures I can get all my queries in (in concise bullet points) without forgetting any. This gives the dealer the opportunity to give me an equally brief, concise and accurate reply. If they don't then I know they're being deliberately shifty and evasive and it's not worth pursuing things any further
Most dealers I've visited never seem to be so run off their feet that they don't even have time to type out a quick email.
I suspect the reason most dealers don't respond to emails is...
a. It doesn't give them the same opportunity to use their silver tongued sales spiel on you.
b. They don't want to put anything in writing.
One question I'd like to ask is how/why do so many used dealers these days seem to have very little need or desire to actually sell cars and turnover stock? They all seem to be quite happy having overpriced cars sat unsold on their forecourts for months or even years.
What is the supposed sales benefit to 'having to go off and ask the boss' about five times during a negotiation? Is it supposed to make the customer think they've got such a good deal that the salesman had to 'ask permission' to do it?
It comes across like an incontinent four year old asking daddy for permission to jump on the potty before he voids his Huggies©
It comes across like an incontinent four year old asking daddy for permission to jump on the potty before he voids his Huggies©
johnwilliams77 said:
Are you doing your dream job or would you prefer to have more free time?
I enjoy the job, and earn a very decent wage for the area where I live, but yes, the hours do hurt sometimes.Trying to take any annual leave is a nightmare, as you always have a bank of cars you have sold that need your attention before handover, and then of course the handover itself.
Can't remember the last time is used anywhere near my full quota of holiday....
HumanDoing said:
What is the supposed sales benefit to 'having to go off and ask the boss' about five times during a negotiation? Is it supposed to make the customer think they've got such a good deal that the salesman had to 'ask permission' to do it?
It comes across like an incontinent four year old asking daddy for permission to jump on the potty before he voids his Huggies©
That's a new car sales question, but I have worked in new cars before.It comes across like an incontinent four year old asking daddy for permission to jump on the potty before he voids his Huggies©
The reason is in some dealers, the salesman cannot see the stand in value of the car, he has no idea what the car owes the company or how much has been spent on it,
That info is confidential to the sales manager, therefore the sales manager has to stack the deal how he sees fit, hence the back and forth, the salesman doing this dosnt want to do it, but that is what is happening,
I don't agree with it, but some companies want to keep there stock pricing confidential, even to the sales staff!!!
Ayahuasca said:
If you don't sell any cars, how long will it take you to get fired?
Never really happens, even a complete moron will still manage to blunder his way to 10 per month.If I was to do 10 a month for the next 3 months, questions would be asked and I would probably have a severe talking to.
I need to sell at least 25 per month to keep my boss off my back, although I could probably get away with 20 for a month or two.
Its generally new sales people who will come in and think its all easy and can do 25 a month without trying.
One in three new sales people who are fresh to the motor trade wiil last 3 months at best if they are not selling before they either leave of there own accord or are pushed.
MellowshipSlinky said:
Why do you have to wear a suit?
Every Lotus dealer I've been to don't, and most Porsche emporium employees seem to wear branded polo shirts at the weekend, with a comfy pair of slacks.
Far more relaxed.
I don't, trousers and shirt for me.Every Lotus dealer I've been to don't, and most Porsche emporium employees seem to wear branded polo shirts at the weekend, with a comfy pair of slacks.
Far more relaxed.
Management and the individual manufacturers standards will dictate what can and can't be worn.
MellowshipSlinky said:
Why do you have to wear a suit?
Every Lotus dealer I've been to don't, and most Porsche emporium employees seem to wear branded polo shirts at the weekend, with a comfy pair of slacks.
Far more relaxed.
That is my issue with the franchise I work for; we don't have to wear suits but we do have to wear trousers, white shirt (which gets grubby quickly and ends up becoming a dirty white quite quickly) and a company tie.Every Lotus dealer I've been to don't, and most Porsche emporium employees seem to wear branded polo shirts at the weekend, with a comfy pair of slacks.
Far more relaxed.
Many times it has been suggested that we go to either an open necked short sleeve shirt or a polo shirt of some kind as it is far comfier, more hard wearing and more relaxed for us and our customers but oh no, the dinosaurs who run the place know best.
I could walk into the local Tesla dealership and order a £100k car from a guy in a polo shirt, but apparently I can't sell a £15k hatchback wearing similar; apart from the weekends!!
Why do some dealers not prep their stock first? it's all very well saying "All this will be done when it's sold" but I went to see a nice XJ6 to find green moss growing round the rear badges and window trims, in the main showroom and it had been there a while so no excuse.
Secondly, how do you view buyers like me, who might walk in looking for a Fiesta but might well be distracted by an XJ6, a 2CV or something entirely different to what I went in for? Call me flexible in taste and always looking for a really nice car rather than a particular car.
Secondly, how do you view buyers like me, who might walk in looking for a Fiesta but might well be distracted by an XJ6, a 2CV or something entirely different to what I went in for? Call me flexible in taste and always looking for a really nice car rather than a particular car.
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