Ask a car salesman anything...anything at all.
Discussion
HTP99 said:
People just won't care if you put all costs infront of them, it's not their problem and they won't believe you anyway and why should we do this, it is our business not theirs.
We do this day in and day out and many have done it for decades and yet one person who buys 1 car every 3 or 4 years thinks that they know better.
Take my guy on the ZOE, he has done a 100 mile round trip and spent 3 hours of his day to see a car which he found on Autotrader, the car has come up on his search so one would assume it is priced well, he told me that he had seen similar cars for £8500, ours is £9300, so why is he on my doorstep then, because he's lieing, we do it of research when pricing cars as do other dealers, it is priced well, I've looked and the only cars that are £8500 are older with bigger miles.
I have just looked on Autotrader and ours is the only 2017 22kw ZOE in the UK, everything else is 2016, double the miles and circa £300 cheaper, ours potentially should be more expensive.
He was chancing his arm, lied and lost!
I had it with a 420d, I even showed him the BCA invoice ..... We do this day in and day out and many have done it for decades and yet one person who buys 1 car every 3 or 4 years thinks that they know better.
Take my guy on the ZOE, he has done a 100 mile round trip and spent 3 hours of his day to see a car which he found on Autotrader, the car has come up on his search so one would assume it is priced well, he told me that he had seen similar cars for £8500, ours is £9300, so why is he on my doorstep then, because he's lieing, we do it of research when pricing cars as do other dealers, it is priced well, I've looked and the only cars that are £8500 are older with bigger miles.
I have just looked on Autotrader and ours is the only 2017 22kw ZOE in the UK, everything else is 2016, double the miles and circa £300 cheaper, ours potentially should be more expensive.
He was chancing his arm, lied and lost!
M235is, manual or no Pro Nav and they would not sell.
Blakewater said:
I have an Audi A3 with a PCP that comes to an end in June. The interest rates on new Audis do bother me, but if you think there's something special about the Audi which makes it more desirable than the BMW, they can get away with charging more.
The Q8 is also an X7 competitor while the Q7 competes with the X5, so it's not really comparing like for like.
I've found there's wiggle room in APR rates on used cars. BMW will come down from 10.9% to something like 6.9%.
Q8 is more the X6 competitor I would have thought? Both Coupe versions of the Q7 and X5.The Q8 is also an X7 competitor while the Q7 competes with the X5, so it's not really comparing like for like.
I've found there's wiggle room in APR rates on used cars. BMW will come down from 10.9% to something like 6.9%.
X7 is the range rover vogue competitor
Yeah i do get it, and realise its priced at what they think they can get away with. My initial point was just on advice as to whether it is something the dealers "can do". It seems one area of the negotiation they have little power over.
stevemcs said:
HTP99 said:
People just won't care if you put all costs infront of them, it's not their problem and they won't believe you anyway and why should we do this, it is our business not theirs.
We do this day in and day out and many have done it for decades and yet one person who buys 1 car every 3 or 4 years thinks that they know better.
Take my guy on the ZOE, he has done a 100 mile round trip and spent 3 hours of his day to see a car which he found on Autotrader, the car has come up on his search so one would assume it is priced well, he told me that he had seen similar cars for £8500, ours is £9300, so why is he on my doorstep then, because he's lieing, we do it of research when pricing cars as do other dealers, it is priced well, I've looked and the only cars that are £8500 are older with bigger miles.
I have just looked on Autotrader and ours is the only 2017 22kw ZOE in the UK, everything else is 2016, double the miles and circa £300 cheaper, ours potentially should be more expensive.
He was chancing his arm, lied and lost!
I had it with a 420d, I even showed him the BCA invoice ..... We do this day in and day out and many have done it for decades and yet one person who buys 1 car every 3 or 4 years thinks that they know better.
Take my guy on the ZOE, he has done a 100 mile round trip and spent 3 hours of his day to see a car which he found on Autotrader, the car has come up on his search so one would assume it is priced well, he told me that he had seen similar cars for £8500, ours is £9300, so why is he on my doorstep then, because he's lieing, we do it of research when pricing cars as do other dealers, it is priced well, I've looked and the only cars that are £8500 are older with bigger miles.
I have just looked on Autotrader and ours is the only 2017 22kw ZOE in the UK, everything else is 2016, double the miles and circa £300 cheaper, ours potentially should be more expensive.
He was chancing his arm, lied and lost!
M235is, manual or no Pro Nav and they would not sell.
The thing I really don't like is the dance where the salesperson has to go and talk to the sales manager etc to keep the salesperson on my side against the unseen manager, and I explained this to the last place I bought a car from. Go do what you need to do, I just need a definite number and I'll make a decision.
I certainly wouldn't travel, then attempt to get 10% off the cost of a car, then walk. I'd check if the price was about right in the first place and if I thought it was too high (rightly or wrongly) I'd just buy a cheaper one!
I think too many people watch things like Gas monkey or wheeler dealers and expect massive discount just by starting stupidly low. It's a waste of everyone's time.
DanL said:
No one travels a good distance without the car either being well priced or something unusual, surely?
I'll certainly be traveling somewhere to avoid using the local dealers! Almost all of Aberdeen's car dealerships have all been bought up by two large groups, neither of which seems too bothered about customer service.I've travelled to the London area for cars a few times, partly because they have an easier life (less salt, nicer winters) and partly because there is so much more choice.
Speed addicted said:
I'll certainly be traveling somewhere to avoid using the local dealers! Almost all of Aberdeen's car dealerships have all been bought up by two large groups, neither of which seems too bothered about customer service.
I've travelled to the London area for cars a few times, partly because they have an easier life (less salt, nicer winters) and partly because there is so much more choice.
If you consider that within the M25 circle lives practically the population of Scotland then its well worth the journeyI've travelled to the London area for cars a few times, partly because they have an easier life (less salt, nicer winters) and partly because there is so much more choice.
HTP99 said:
OddCat said:
Have never really understood 'driveaway' insurance. Whenever I've changed cars I've simply arranged with my insurer for cover to swap over at the point of pick up. Anything else feels like a ball ache ?
It was useful in the days of having to provide an insurance covernote to register a new car, now it is largely pointless as with most people they ring up their insurance, tell them they are picking up a new car on x date at x time, can you swap me over please.It is actually a ball ache for us to do and invariably a ball ache for the customer; if done properly, as they have to give over all of their details details anyway, the application process is exactly the same as if applying for a years worth of insurance, if someone says "oh yeah, I picked up my car and the dealer had arranged 7 days free insurance cover for me", most likely the dealer made everything up so you wouldn't be covered anyway.
From a dealer level we are just data collecting for the insurance company for them to have the chance to offer insurance to new customers, we are doing the job of the person that you would normally speak to on the end of the phone or, you inputting your data if you were to look online, we have refused to actively offer it as it is one more thing for a) us to do, along with all the other b
ks that we have to do when processing a car order and we don't get anything for it and b) it is one more thing for a customer to have to hear us prattle on about and try to sell them.If we are asked about it we generally say we don't offer it.
jamei303 said:
DanL said:
No one travels a good distance without the car either being well priced or something unusual, surely?
I've traveled over 200 miles just for one minor option. I'd happily travel from London to Aberdeen if it meant having a blue car instead of a red one for example.
Granted, if you live in the middle of nowhere then I can see the need to travel, but otherwise it does feel the only reason to do it is price or rare spec / car...Butter Face said:
You have to pay an extra £320 a year if you have a car or motorhome with a ‘list price’ (the published price before any discounts) of more than £40,000.
Not on any motorhomes I've sold in the last two years, they're either £260 (PLG rate) if under 3,500kg or £165 if over (PHGV). Rules have just changed though, so first year rate is now £2,135.
Link to Government report on the changes.
Jimmy Recard said:
Speed addicted said:
Butter Face said:
First 5 years.
‘ Vehicles with a list price of more than £40,000
You have to pay an extra £320 a year if you have a car or motorhome with a ‘list price’ (the published price before any discounts) of more than £40,000.
You only have to pay this rate for 5 years (from the second time the vehicle is taxed).’
Ah, that's not ideal. Another luxury tax from the communist overlords I suppose.‘ Vehicles with a list price of more than £40,000
You have to pay an extra £320 a year if you have a car or motorhome with a ‘list price’ (the published price before any discounts) of more than £40,000.
You only have to pay this rate for 5 years (from the second time the vehicle is taxed).’
Rowley92 said:
How long does it take to prep a 'new' car, I.e register etc and available for the customer to collect. Reason being my car has sat at the dealer for two weeks now. Dealer ignoring my email/phone call to chase for an update.
Workshops usually work on a 3-5 working day booking schedule for sales vehicles. A straight PDI is a couple of hours usually, longer if there are dealer fitted accessories being fitted. Those usually only get ordered by parts once the vehicle is physically on site, so there could be a few days wait for those (usually covered by the 3-5 day booking time). Then add an hour for a new car full valet, double that if it's having paint and interior protection. Admin itself takes around 15 mins to raise invoices and register electronically with DVLA. Very unusual that once a car is physical to drag heels delivering it to the customer as the dealer pays the manufacturer for a customer sold unit once it is consigned (a few days before being delivered to dealer), so in terms of cashflow, the aim is to turn it round quickly and get the customer to pay for the vehicle/complete the finance agreement and get it paid out ASAP.
I'd be making a call to the dealer principal or sales manager to find out what the hold-up is. The only ones I've ever held up have been where they've either arrived with transporter damage or has been damaged on site and bodyshop have been needed...
Roo said:
Consigned cars are finance house funded, not dealer funded.
Dealer pays for them at registration, or very soon afterwards.
Could have changed. That's the norm for unsold stock vehicles, dealer pays daily stocking charges for 120-180 days until it goes fully paid (or upon registration). Dealer pays for them at registration, or very soon afterwards.
Customer sold units however went fully paid on consignment, although that could be as I was working for a manufacturer-run rather than franchised dealer at the time.
In any case, with new vehicle margins being what they are, daily stocking between delivery to dealer and registration/handover will quickly eat away the deal profit. Salesmen don't usually get to decide to delay handover for their personal gain, sales manager and or GM/DP will decide if a registration is to be brought forward or held back.
Where it suits the business to hold back or bring forward and that decision negatively affects the salesperson in terms of their unit target/commission banding, they are usually compensated in fairness as it's a commercial decision made over their head.
Fast Bug said:
I've never been compensated for having units pulled out of a month.
You've worked for some right c**ts then!Fast Bug said:
It also wouldn't be unheard of for someone to say the customer is away until the 5th so the vehicle can't be delivered then boss...
True enough. Which goes well until the SM rings the customer himself. 
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