Ask a car salesman anything...anything at all.
Discussion
Sheepshanks said:
Did they offer an alternative? This happened to one of my colleagues with a mega deal on a stock BMW 5 Series. They were just going to return his deposit until our legal guy gently reminded them that a contract was in place, money had changed hands and a delivery date agreed.
Nope. No alternative. Just went quiet. Managed to find one today at another dealer. Hopefully it’s in the bag. Jeez, imagine in today’s environment someone chasing a dealer...Buster73 said:
To be fair I was expecting a slightly more detailed reply ...
Spill the beans gentlemen.
Most of the big boys I'd steer well clear of, although I did work for Sytner and they were pretty good. Most of the volume dealer groups have awful pay plans and a high staff turnover. Spill the beans gentlemen.
HTP99 said:
Your scenario sounds as though it had got alot further than just an order having been taken and 10 minutes later being informed that the car was no longer available.
It was a few days - he ordered the car and they were going to call him in a day or two with the reg number. It was an end of quarter thing and a few days went past with nothing from the dealer so he started calling them and they did that dealer thing of never being available and not returning his calls. Eventually he was told the car had gone.They backed down on the cancellation straight away so there was no big legal back and forth, but they had to factory a car to get a similar spec, and they compensated him as they'd missed the previous quarter's PCP deal and the rate had gone up. He was most worried that his p/x - a very leggy Touareg which his indie had told him to get shut off - would survive the wait but it did.
HTP99 said:
Electric cars have been increasing in price quite a bit, we have just had someone on the phone who paid £5495 in August 2018 for a used ZOE, he is moving to America and has asked if we would buy it, we could retail it now for £8k, that is mental!!
Was he over the moon with your offer of £5k then ?Buster73 said:
HTP99 said:
Electric cars have been increasing in price quite a bit, we have just had someone on the phone who paid £5495 in August 2018 for a used ZOE, he is moving to America and has asked if we would buy it, we could retail it now for £8k, that is mental!!
Was he over the moon with your offer of £5k then ?Fast Bug said:
loskie said:
Do Arnold Clark treat their staff as shoddily as their customers?
From what I've heard I wouldn't be in a rush to work for themI officially had Monday as my day off, any cars you sold at the weekend? Went out on the Monday so you always worked it and funnily enough most people had that day off.
Monday to Saturday was 8:45-7ish (you could get a 6pm or 8pm day) on average and Sunday was 10-6. Be lucky to get 10 minutes for lunch.
Money was pretty good though.
Slow said:
Fast Bug said:
loskie said:
Do Arnold Clark treat their staff as shoddily as their customers?
From what I've heard I wouldn't be in a rush to work for themMoney was pretty good though.
Slow said:
You sign a waiver on your first day saying you forfeit all rights to do with working days/hours.
Every job I've had in construction has required signing that same form (opt out of Working Time Regs), so unfortunately not exclusive to AC.My mate works for them, seems to enjoy it although in servicing side rather than sales so I guess less pressure(?)
Fast Bug said:
My contract has a line about waiving rights for contracted hours. I'm pretty sure every sales job I've had has had the same.
I was given the same form for the last three jobs I've had as a service engineer.You travel about and sometimes your day is as long as it takes to fix it so it's expected.
I've never signed it, and never been asked for it back after I said I'd " take it away to go through the regs and make sure I know what I'm waivering"
I've noticed a lot of manufacturers are charging the same price for solid paint colours as for metallic now. Emocion Red on Seats, for example, is the same as Velvet Red and every other paint colour. Manufacturers used to offer a range of solid paint colours as no cost options, but it seems their perceived desirability has led to manufacturers charging a few hundred pounds for them.
Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
Blakewater said:
I've noticed a lot of manufacturers are charging the same price for solid paint colours as for metallic now. Emocion Red on Seats, for example, is the same as Velvet Red and every other paint colour. Manufacturers used to offer a range of solid paint colours as no cost options, but it seems their perceived desirability has led to manufacturers charging a few hundred pounds for them.
Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
Hold on a minute. So if I read that correctly, paint is a cost option........ Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
StescoG66 said:
Blakewater said:
I've noticed a lot of manufacturers are charging the same price for solid paint colours as for metallic now. Emocion Red on Seats, for example, is the same as Velvet Red and every other paint colour. Manufacturers used to offer a range of solid paint colours as no cost options, but it seems their perceived desirability has led to manufacturers charging a few hundred pounds for them.
Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
Hold on a minute. So if I read that correctly, paint is a cost option........ Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
It’s the way it’s been for a long time.
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