Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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Butter Face

30,334 posts

161 months

Friday 6th December 2019
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Yes.

HTP99

22,581 posts

141 months

Friday 6th December 2019
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Oh yes!!

Buster73

5,066 posts

154 months

Friday 6th December 2019
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To be fair I was expecting a slightly more detailed reply ...

Spill the beans gentlemen.

2010spy

1,916 posts

165 months

Friday 6th December 2019
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Sheepshanks said:
Did they offer an alternative? This happened to one of my colleagues with a mega deal on a stock BMW 5 Series. They were just going to return his deposit until our legal guy gently reminded them that a contract was in place, money had changed hands and a delivery date agreed.
Nope. No alternative. Just went quiet. Managed to find one today at another dealer. Hopefully it’s in the bag. Jeez, imagine in today’s environment someone chasing a dealer...

Fast Bug

11,715 posts

162 months

Friday 6th December 2019
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Buster73 said:
To be fair I was expecting a slightly more detailed reply ...

Spill the beans gentlemen.
Most of the big boys I'd steer well clear of, although I did work for Sytner and they were pretty good. Most of the volume dealer groups have awful pay plans and a high staff turnover.

Sheepshanks

32,802 posts

120 months

Friday 6th December 2019
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HTP99 said:
Your scenario sounds as though it had got alot further than just an order having been taken and 10 minutes later being informed that the car was no longer available.
It was a few days - he ordered the car and they were going to call him in a day or two with the reg number. It was an end of quarter thing and a few days went past with nothing from the dealer so he started calling them and they did that dealer thing of never being available and not returning his calls. Eventually he was told the car had gone.

They backed down on the cancellation straight away so there was no big legal back and forth, but they had to factory a car to get a similar spec, and they compensated him as they'd missed the previous quarter's PCP deal and the rate had gone up. He was most worried that his p/x - a very leggy Touareg which his indie had told him to get shut off - would survive the wait but it did.

loskie

5,242 posts

121 months

Saturday 7th December 2019
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Do Arnold Clark treat their staff as shoddily as their customers?

HTP99

22,581 posts

141 months

Saturday 7th December 2019
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Electric cars have been increasing in price quite a bit, we have just had someone on the phone who paid £5495 in August 2018 for a used ZOE, he is moving to America and has asked if we would buy it, we could retail it now for £8k, that is mental!!

andymc

7,358 posts

208 months

Saturday 7th December 2019
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Evans Halshaw

Fast Bug

11,715 posts

162 months

Saturday 7th December 2019
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loskie said:
Do Arnold Clark treat their staff as shoddily as their customers?
From what I've heard I wouldn't be in a rush to work for them

Buster73

5,066 posts

154 months

Saturday 7th December 2019
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HTP99 said:
Electric cars have been increasing in price quite a bit, we have just had someone on the phone who paid £5495 in August 2018 for a used ZOE, he is moving to America and has asked if we would buy it, we could retail it now for £8k, that is mental!!
Was he over the moon with your offer of £5k then ?

HTP99

22,581 posts

141 months

Saturday 7th December 2019
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Buster73 said:
HTP99 said:
Electric cars have been increasing in price quite a bit, we have just had someone on the phone who paid £5495 in August 2018 for a used ZOE, he is moving to America and has asked if we would buy it, we could retail it now for £8k, that is mental!!
Was he over the moon with your offer of £5k then ?
Lol, we aren't that bad; he will be in next week with it!!

Slow

6,973 posts

138 months

Saturday 7th December 2019
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Fast Bug said:
loskie said:
Do Arnold Clark treat their staff as shoddily as their customers?
From what I've heard I wouldn't be in a rush to work for them
I worked for them for 6 months (sales), had 2 days off in that time. You sign a waiver on your first day saying you forfeit all rights to do with working days/hours.

I officially had Monday as my day off, any cars you sold at the weekend? Went out on the Monday so you always worked it and funnily enough most people had that day off.

Monday to Saturday was 8:45-7ish (you could get a 6pm or 8pm day) on average and Sunday was 10-6. Be lucky to get 10 minutes for lunch.

Money was pretty good though.

alorotom

11,944 posts

188 months

Saturday 7th December 2019
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Slow said:
Fast Bug said:
loskie said:
Do Arnold Clark treat their staff as shoddily as their customers?
From what I've heard I wouldn't be in a rush to work for them
I worked for them for 6 months (sales),

Money was pretty good though.
Break it down to an hourly rate and then see if you think the same.

Dyl

1,251 posts

211 months

Saturday 7th December 2019
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Slow said:
You sign a waiver on your first day saying you forfeit all rights to do with working days/hours.
Every job I've had in construction has required signing that same form (opt out of Working Time Regs), so unfortunately not exclusive to AC.

My mate works for them, seems to enjoy it although in servicing side rather than sales so I guess less pressure(?)

Fast Bug

11,715 posts

162 months

Saturday 7th December 2019
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My contract has a line about waiving rights for contracted hours. I'm pretty sure every sales job I've had has had the same.

talksthetorque

10,815 posts

136 months

Saturday 7th December 2019
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Fast Bug said:
My contract has a line about waiving rights for contracted hours. I'm pretty sure every sales job I've had has had the same.
I was given the same form for the last three jobs I've had as a service engineer.
You travel about and sometimes your day is as long as it takes to fix it so it's expected.
I've never signed it, and never been asked for it back after I said I'd " take it away to go through the regs and make sure I know what I'm waivering"


Blakewater

4,310 posts

158 months

Sunday 8th December 2019
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I've noticed a lot of manufacturers are charging the same price for solid paint colours as for metallic now. Emocion Red on Seats, for example, is the same as Velvet Red and every other paint colour. Manufacturers used to offer a range of solid paint colours as no cost options, but it seems their perceived desirability has led to manufacturers charging a few hundred pounds for them.

Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?

StescoG66

2,121 posts

144 months

Sunday 8th December 2019
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Blakewater said:
I've noticed a lot of manufacturers are charging the same price for solid paint colours as for metallic now. Emocion Red on Seats, for example, is the same as Velvet Red and every other paint colour. Manufacturers used to offer a range of solid paint colours as no cost options, but it seems their perceived desirability has led to manufacturers charging a few hundred pounds for them.

Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
Hold on a minute. So if I read that correctly, paint is a cost option........ confused

Butter Face

30,334 posts

161 months

Sunday 8th December 2019
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StescoG66 said:
Blakewater said:
I've noticed a lot of manufacturers are charging the same price for solid paint colours as for metallic now. Emocion Red on Seats, for example, is the same as Velvet Red and every other paint colour. Manufacturers used to offer a range of solid paint colours as no cost options, but it seems their perceived desirability has led to manufacturers charging a few hundred pounds for them.

Are people really proving to be willing to factory order a solid paint option and pay extra for it over the metallic paint option they could have had for the same money?
Hold on a minute. So if I read that correctly, paint is a cost option........ confused
Every manufacturer has one or two colours that are free, most others are cost. Metallic and non Metallics.

It’s the way it’s been for a long time.

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