Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

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Wooda80

1,743 posts

76 months

Monday 2nd March 2020
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Countdown said:
Do manufacturers want there to be more competition between their own Franchises? Surely they would be competing for the same profit?
Yes, manufacturers will be be quite happy, as will the large dealer chains who may operate all the remaining franchises in your area. Consolidation as jamoor describes and as Ford are doing, is inevitable but is that a good thing for customers?

Munter

31,319 posts

242 months

Monday 2nd March 2020
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Wooda80 said:
Countdown said:
Do manufacturers want there to be more competition between their own Franchises? Surely they would be competing for the same profit?
Yes, manufacturers will be be quite happy, as will the large dealer chains who may operate all the remaining franchises in your area. Consolidation as jamoor describes and as Ford are doing, is inevitable but is that a good thing for customers?
I'd think it is. Servicing intervals have got a lot longer. So trips should be fewer. Dealers also run more options to have cars collected etc than they used to. With fewer dealers it's easier to monitor the level of customer service being offered. Add in economy of scale and it should be a better experience all round.

This isn't food shopping where the poor find they can't affordably get to a shop with a good range of food because the small local ones closed. These are relatively high value goods, and services offered to people owning them.

jamoor

14,506 posts

216 months

Monday 2nd March 2020
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Wooda80 said:
This ^^^
In the 70s Ford had around 2000 dealers. It's a long term trend to move to fewer but larger dealers and it's mirrored across every kind of retail trade.
Jamoor's tone suggests that he's quite pleased about it, but will having fewer but larger dealers increase or decrease competition? Will service become more personal or more impersonal?
No it’s the dealerships business mode that will be broken in the near future. Consolidating them into fewer dealers will increase the work level for those dealerships but they will never see any EVs for regular servicing which is their bread and butter business.

The dealership adds 0 value to the consumer when they purchase their car yet it increases the price of the car for them.

I along with hundreds of people on here will be glad to see the dealers to as they’ve been rinsing the consumer for decades and their time is fast running out.

Fast Bug

11,708 posts

162 months

Monday 2nd March 2020
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By rinsing you mean making a profit?

Sheepshanks

32,799 posts

120 months

Monday 2nd March 2020
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RicksAlfas said:
It's crackers. My local MB glass palace offers a free collection and delivery service so I never see their new chairs/fish tank/coffee machine/receptionist anyway!
Are you sure it's free? It's built in to the cost of ServiceCare plans. If you're paying yourself, then normally selecting the 'drop and go' option will knock £50 off the service price.

My local dealer never used to charge for courtesy cars, but then they started refusing to discuss price and referring me to the the online booking system, MyService. Then you see the charges if you look at all the options. I use an indie now.

MG CHRIS

9,084 posts

168 months

Monday 2nd March 2020
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The closure of dealers will help other dealers we are seeing a increase of trade just due to the ford dealer evans Halshaw in Pontypridd being closed from flooding. Its 15 miles away from us.

Mexman

Original Poster:

2,442 posts

85 months

Monday 2nd March 2020
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jamoor said:
No it’s the dealerships business mode that will be broken in the near future. Consolidating them into fewer dealers will increase the work level for those dealerships but they will never see any EVs for regular servicing which is their bread and butter business.

The dealership adds 0 value to the consumer when they purchase their car yet it increases the price of the car for them.

I along with hundreds of people on here will be glad to see the dealers to as they’ve been rinsing the consumer for decades and their time is fast running out.
What are you on about?
Dealer adds 0 value?.. Really?
Rinsing people for decades?
Would love to hear an explanation of the above.

jamoor

14,506 posts

216 months

Monday 2nd March 2020
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Mexman said:
What are you on about?
Dealer adds 0 value?.. Really?
Rinsing people for decades?
Would love to hear an explanation of the above.
Yes what value does the dealer add to the vehicle exactly? It comes fully assembled and manufactured from the factory, they register it and stick the plates on and add a margin which isn't consistent with the cost of registering and sticking some plates on.

Rinsing people for decades- just look around the forum and its full of people complaining about rip off dealers I don't need to name any examples as there's hundreds on this forum alone.

Fast Bug

11,708 posts

162 months

Monday 2nd March 2020
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To be honest supermarkets have been rinsing people for years. They do fk all to Heinz baked beans other than stick them on a shelf and charge a mark up the robbing bds madmadmad

stevemcs

8,672 posts

94 months

Monday 2nd March 2020
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Fast Bug said:
By rinsing you mean making a profit?
You do realise that us that work in the motor trade are not allowed to make a profit as we are ripping people off. Its a bloody good job plumbers charge £7.50 per hour and sell all the materials out at cost.

jamoor

14,506 posts

216 months

Monday 2nd March 2020
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Fast Bug said:
To be honest supermarkets have been rinsing people for years. They do fk all to Heinz baked beans other than stick them on a shelf and charge a mark up the robbing bds madmadmad
The supermarket adds value as they can sell multiple products in one place, e.g. someone will buy beans, bread and milk in one location adding value to the transaction,

The car dealer however... I'm struggling to see their value proposition on a big ticket item such as a car.

jamoor

14,506 posts

216 months

Monday 2nd March 2020
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stevemcs said:
Fast Bug said:
By rinsing you mean making a profit?
You do realise that us that work in the motor trade are not allowed to make a profit as we are ripping people off. Its a bloody good job plumbers charge £7.50 per hour and sell all the materials out at cost.
Just read this forum about the endless complaints people have about dealers. It's really a non stop thing.

Fast Bug

11,708 posts

162 months

Monday 2nd March 2020
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So are you suggesting that everyone buys used cars privately then? As a dealer preparing a vehicle for sale, fixing faults, offering a warranty and the customer having legal rights doesn't add value? Or having a selection of new and used cars on site from various manufacturers? Or having demos on site so you can try before you buy? Or buying your used car from you so you don't have to sell it yourself?

And as for threads on here complaining, yup seen those. But if you have a good experience buying a car you don't start a thread and say "hey I bought a new car, I'm happy with it in case anyone was wondering".

talksthetorque

10,815 posts

136 months

Monday 2nd March 2020
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Can I respectfully point out that this thread is not called
“Make any statement about car sales, anything at all”

Mexman

Original Poster:

2,442 posts

85 months

Tuesday 3rd March 2020
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jamoor said:
Yes what value does the dealer add to the vehicle exactly? It comes fully assembled and manufactured from the factory, they register it and stick the plates on and add a margin which isn't consistent with the cost of registering and sticking some plates on.

Rinsing people for decades- just look around the forum and its full of people complaining about rip off dealers I don't need to name any examples as there's hundreds on this forum alone.
fking idiot.

jamoor

14,506 posts

216 months

Tuesday 3rd March 2020
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talksthetorque said:
Can I respectfully point out that this thread is not called
“Make any statement about car sales, anything at all”
True, but I asked many months ago on this thread if any car salespeople have predicted what ford will do and how their businesses will adapt

jamoor

14,506 posts

216 months

Tuesday 3rd March 2020
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Fast Bug said:
So are you suggesting that everyone buys used cars privately then? As a dealer preparing a vehicle for sale, fixing faults, offering a warranty and the customer having legal rights doesn't add value? Or having a selection of new and used cars on site from various manufacturers? Or having demos on site so you can try before you buy? Or buying your used car from you so you don't have to sell it yourself?

And as for threads on here complaining, yup seen those. But if you have a good experience buying a car you don't start a thread and say "hey I bought a new car, I'm happy with it in case anyone was wondering".
Oh sorry I’m talking exclusively about new cars and franchised dealers only. (I thought that would be obvious)

Eyersey1234

2,898 posts

80 months

Tuesday 3rd March 2020
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With regards to Ford cutting the dealer network over the next few years, it sounds to me as though quite a few of the smaller garages will stop selling new cars but have the option of staying approved repairers

slk 32

1,489 posts

194 months

Tuesday 3rd March 2020
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The Sunbury one is down the road from me, dread to think what it costs!

https://www.sytner.co.uk/news/sytner-group-propert...


slk 32

1,489 posts

194 months

Tuesday 3rd March 2020
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Eyersey1234 said:
With regards to Ford cutting the dealer network over the next few years, it sounds to me as though quite a few of the smaller garages will stop selling new cars but have the option of staying approved repairers
probably a smart move, given the margins on new car sales are wafer thin and the money is in servicing

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