Why wouldn't this new car be repaired?

Why wouldn't this new car be repaired?

Author
Discussion

jonwm

2,519 posts

114 months

Saturday 13th January 2018
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I’ve looked on thier site and they have about 10 brand new cars from VAG group, some with small scratches, seems crazy they don’t get fixed at site

Sheepshanks

Original Poster:

32,763 posts

119 months

Saturday 13th January 2018
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loose cannon said:
Damaged new cars were quite common when I used to check in new cars off the transporter,
Quite often they would have roof damage from trees as the route to the dealer I worked for at the time was laden with trees, as long as you picked up the damage when checking them in and marked it on the relevant document
The transporter company picked up the bill, and they went away for repair,
I think the worst I came across was a v class ambiente that had been squished at the back and got re shelled,
So any idea why these Tiguans wouldn't have been repaired? One seems to have little more than a nasty scuff.

Toed64

299 posts

120 months

Sunday 14th January 2018
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Quite a lot of new and almost new, very slightly damaged, cars are sold through the insurance salvage auctions. Many of the delivery mileage cars that have been damaged during delivery or while stored are registered to make sure that the claim history is shown on the HPI register. However quite a few go HPI clear, even those nearly new cars whose proud new owners have a minor bump and claim on their gap insurance to get a brand new car.

Many insurance companies don't like to let new cars go back through the dealer networks as brand new cars, so they pay out and sell to the trade.

That roof panel would be a straightforward repair and most would never know that it had ever been damaged...especially as it's white. It's also on top of a tall car car, so unless you are 7'4" tall, you won't normally scrutinise that panel. Body shops would waste a lot of time and paint if they had to paint panels before knowing if they had repaired them well enough!

Torcars

8,073 posts

189 months

Sunday 14th January 2018
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I thought manufacturers were very precious of their reputation, so stuff like this got crushed.

Didn't a lot of undamaged JLR stock that was in a car carrier that heeled over in the Solent get destroyed despite minimal or do damage?

ericmcn

1,999 posts

97 months

Sunday 14th January 2018
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alec.e said:
Ridiculous that minor roof damage is regarded as a write off by insurance, it is a walk in the park compared to this:
https://www.youtube.com/watch?v=wR2f-q4WPfs
haha, i just watched this, WTF

Not sure how safe the 7 is but some skill by that panel beater

ericmcn

1,999 posts

97 months

Sunday 14th January 2018
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daemon said:
Would getting a roof panel be tricky on such a new car?
for the russian bloke, no.

Durzel

12,268 posts

168 months

Sunday 14th January 2018
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ericmcn said:
haha, i just watched this, WTF

Not sure how safe the 7 is but some skill by that panel beater
Watching it you can see why cars are written off.

It's quite a talent he has there, but it took an incredible amount of labour and the end result is a deathtrap. Bending weakened metal that has already deformed in an accident, etc. Aesthetically it looks the part but I wouldn't want to have another accident in it.

BlueHave

4,651 posts

108 months

Wednesday 24th January 2018
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TooMany2cvs said:

...seems fairly conclusive!

About £7k off list on that particular car.

Edited by TooMany2cvs on Friday 12th January 18:05
That little scratch wouldn't bother me and doubt it would cost £7k to put right or make it look decent.

TTOBES

609 posts

167 months

Wednesday 24th January 2018
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I'm interested in seeing the tiny floor dent the yellow Golf has!

Toaster Pilot

14,619 posts

158 months

Wednesday 24th January 2018
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TTOBES said:
I'm interested in seeing the tiny floor dent the yellow Golf has!
Very very hard to see on that one.

I bought a Cat C van from this lot last month and had a good nose around this new but damaged VAG stuff. Amazing really.

Aparrently they won’t tolerate damage pre-delivery unlike some manufacturers. As predicted by some, there is no manufacturer’s warranty.

Thoroughly decent people to deal with, would definitely buy from them again.

Toyoda

1,557 posts

100 months

Wednesday 24th January 2018
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Toaster Pilot said:
I bought a Cat C van from this lot last month and had a good nose around this new but damaged VAG stuff. Amazing really.

Aparrently they won’t tolerate damage pre-delivery unlike some manufacturers. As predicted by some, there is no manufacturer’s warranty.
Thanks for getting back to my (and another posters) query with regards the lack of warranty. So with no warranty and not a huge saving on new, isn't it a hugely risky prospect for the owner. Only takes something major to go wrong for the saving to be wiped out - gearbox, engine (I'm thinking Ford's ecoboost!). Imagine taking a 1 year old car to a dealer and having to pay for what in every other case would be warranty work.

Toaster Pilot

14,619 posts

158 months

Wednesday 24th January 2018
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I’m guessing you could put some kind of third party warranty on it although I don’t know.

They seem to manage to shift them - not sure how negotiable the pricing is of course.

How do they compare price wise to a used car with less warranty remaining? The reason I bought a salvaged van was because I could get into a 2yo low mileage van for the same money as a 4 year old one pushing 100k

Dave Hedgehog

14,551 posts

204 months

Wednesday 24th January 2018
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alec.e said:
Ridiculous that minor roof damage is regarded as a write off by insurance, it is a walk in the park compared to this:
https://www.youtube.com/watch?v=wR2f-q4WPfs
i feel really sorry for the people that buy these cars, it will never crash properly

shakotan

10,696 posts

196 months

Wednesday 24th January 2018
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My ex-boss' brand new company IS200 had to have the rear quarter repainted before delivery due to delivery damage, and he was never told about it.

I only found out because a friend was the painter at said dealership.

anothernameitist

1,500 posts

135 months

Wednesday 24th January 2018
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From SWS website

"Some cars are completely brand new unregistered with only very minor marks and carry manufacturers warranty. "





I'm aware that these vehicles have been damaged prior to ncoming into England and are sold to SWS by VAG Germany,

I don't know the reasons for selling them in this condition, more than likely a commercial decision.

Herbs

4,916 posts

229 months

Wednesday 24th January 2018
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Decky_Q said:
The tailgate is closed but the tailgate open light is lit on the dash.
I'm not an expert on these but there is 2 buttons so I would hazard a guess that light is for the automatic boot opener/closer rather than the boot is open (come to think of it, I haven't seen a car that does come with a boot open light!)

DoctorX

7,289 posts

167 months

Wednesday 24th January 2018
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Herbs said:
I'm not an expert on these but there is 2 buttons so I would hazard a guess that light is for the automatic boot opener/closer rather than the boot is open (come to think of it, I haven't seen a car that does come with a boot open light!)
As already mentioned, the button on the left closes the boot immediately. The illuminated button closes the boot when it detects you've walked away. Useful when your hands are full.

Sheepshanks

Original Poster:

32,763 posts

119 months

Wednesday 24th January 2018
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anothernameitist said:
I'm aware that these vehicles have been damaged prior to ncoming into England and are sold to SWS by VAG Germany,
I bet that really pisses off VW UK.

Toaster Pilot

14,619 posts

158 months

Wednesday 24th January 2018
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Sheepshanks said:
I bet that really pisses off VW UK.
Probably why there’s no warranty on them - they are also not necessarily U.K. spec, they get them intended for all RHD markets.

KTF

9,805 posts

150 months

Wednesday 24th January 2018
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Sheepshanks said:
I bet that really pisses off VW UK.
Am not sure if it would as they are not the property of VW UK at that point so they haven't lost anything and the car isn't yet theirs to repair, etc.

Also the gate price of the car will be far below the retail price so if a few get damaged in transit then its buttons in the grand scheme of things.