Paying for work at a dealer - Am I being unreasonable...

Paying for work at a dealer - Am I being unreasonable...

Author
Discussion

HTP99

22,576 posts

141 months

Friday 19th January 2018
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dlawrence97 said:
Well, no charge and Renault want £350 to replace both calipers. Originals for the world series can't be sourced so they'll be the standard ones. Calipers moving too much within the sliders
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..



anonymous-user

55 months

Friday 19th January 2018
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It will have same as usual car. Stick you reg in eurocarparts or gsf for caliper prices.

edit about 100 quid

mobile mech will grease calipers and new pads for 100 quid

Edited by The Spruce goose on Friday 19th January 18:16

Toyoda

1,557 posts

101 months

Friday 19th January 2018
quotequote all
dlawrence97 said:
Well, no charge and Renault want £350 to replace both calipers. Originals for the world series can't be sourced by so they'll be the standard ones. Calipers moving too much within the sliders
Surely it's sliders moving too much in the caliper. Is the braking performance affected or is it just the noise? Sliders can be replaced without replacing the whole caliper. You need to find a good old fashioned garage.

jamoor

14,506 posts

216 months

Friday 19th January 2018
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What does grinded the discs mean, new discs on that must be like £20 surely?

Butter Face

30,328 posts

161 months

Friday 19th January 2018
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HTP99 said:
dlawrence97 said:
Well, no charge and Renault want £350 to replace both calipers. Originals for the world series can't be sourced so they'll be the standard ones. Calipers moving too much within the sliders
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..
I was about to post exactly the same hehe


Toyoda

1,557 posts

101 months

Friday 19th January 2018
quotequote all
jamoor said:
What does grinded the discs mean, new discs on that must be like £20 surely?
Skimming the discs.

Mercky

642 posts

136 months

Friday 19th January 2018
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Toyoda said:
jamoor said:
What does grinded the discs mean, new discs on that must be like £20 surely?
Skimming the discs.
Grinding the lip off the discs with a 4.5" angle grinder probably. Them discs was ground (not 'grinded')

dlawrence97

Original Poster:

26 posts

83 months

Friday 19th January 2018
quotequote all
HTP99 said:
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..
They're red and stickered with World Series.

Whether there's any other differences...

dlawrence97

Original Poster:

26 posts

83 months

Friday 19th January 2018
quotequote all
Toyoda said:
Surely it's sliders moving too much in the caliper. Is the braking performance affected or is it just the noise? Sliders can be replaced without replacing the whole caliper. You need to find a good old fashioned garage.
No difference in braking it seems since it started. Just the noise. Like I said earlier slamming on hard doesn't result in any noise.

ezi

1,734 posts

187 months

Friday 19th January 2018
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dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem.

£1000 laugh. It's worth more than that.
Finding a decent indy garage is not difficult especially for something as mundane as noisy brakes. I have to agree with 832ark that taking a 9yr old Clio to a main dealer is a bit crackers as they are probably charging about the same just in labour as the full bill would be at a small garage to replace with new parts.

Personally I think the dealership has been entirely reasonable, they've applied a bit of what would now sadly be considered old skool approach and attempted to fix the problem instead of just flogging you new parts. Sadly you're trying to maintain a 9yr old car and this is what happens if you aren't willing to get stuck in yourself, you throw good money after bad at mechanics until they finally (hopefully) sort the problem, if you've had the car in before and they've worked on it and charged you just £100 for labour then that's entirely justified as they've worked on it for that long, if it needs to go back then you must be prepared to pay for more.

hashtag

1,116 posts

155 months

Friday 19th January 2018
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dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem.

£1000 laugh. It's worth more than that.
Really?

Dolf Stoppard

1,323 posts

123 months

Friday 19th January 2018
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dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem.

£1000 laugh. It's worth more than that.
Why are you taking an £1100 car to a main dealer. Find a decent indy, they’ll be cheaper and almost certainly do a better job.

832ark

1,226 posts

157 months

Friday 19th January 2018
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Dolf Stoppard said:
dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem.

£1000 laugh. It's worth more than that.
Why are you taking an £1100 car to a main dealer. Find a decent indy, they’ll be cheaper and almost certainly do a better job.
I take it back! Just had a look around and it’s probably a £2-2.5k car, but still, what are you doing taking it to a main dealer? A good indy will likely offer free advice and potentially fix it without just throwing new parts at it. Even if it comes down to new calipers you’re probably in the ballpark of £200-250 fitted.

V8 FOU

2,977 posts

148 months

Friday 19th January 2018
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OK, let's be clear about this.
Brake squeal under light braking is the caliper pistons turning against the pad due to high frequency vibrations. The cure is easy. Copper grease is supposed to lube the pistons so they turn quietly. Doesn't always work. What you need is anti squeal backing applied to the back of the pads. This self adhesive pad will actually prevent the turning of the piston. Done this dozens of times on cars and bikes.

KM666

1,757 posts

184 months

Friday 19th January 2018
quotequote all
Dolf Stoppard said:
dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem.

£1000 laugh. It's worth more than that.
Why are you taking an £1100 car to a main dealer. Find a decent indy, they’ll be cheaper and almost certainly do a better job.
Because if everything goes wrong and they've mucked up you're covered. I had a VW approved recon engine for a mk1 Octavia 2 years ago courtesy of a main dealer.

frisbee

4,979 posts

111 months

Friday 19th January 2018
quotequote all
V8 FOU said:
OK, let's be clear about this.
Brake squeal under light braking is the caliper pistons turning against the pad due to high frequency vibrations. The cure is easy. Copper grease is supposed to lube the pistons so they turn quietly. Doesn't always work. What you need is anti squeal backing applied to the back of the pads. This self adhesive pad will actually prevent the turning of the piston. Done this dozens of times on cars and bikes.
No it isn't, some pistons don't even turn freely as they rotate as part of the handbrake function and they'll still squeal like a pig. The squeal is a resonance between two parts, often the piston and the disk but it could also be other components such as sliding pins etc., old or contaminated pads can also cause it.

Classy6

419 posts

178 months

Saturday 20th January 2018
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dlawrence97 said:
Long story short, booked the car (Clio mk3. World Series 1.2 - 2009) in to a local Renault dealer at the end of Christmas for rattling when setting off and brakes squealing (brakes were fine for the last few months until it developed). They identified it as the calipers so applied copper grease and grinded the discs, telling me they would last a while like this as they were in good condition (why grind them?).

Two weeks later I'm back with brakes squealing worse than before and calipers rattling the same as before or worse. I've made it clear it's been in and I've been charged £100 for the above. When I collect it am I being unreasonable to be firm in not repaying for this work? After all, they may as well have not done the work.
Sometimes you need to try fixes to cure problems. Most the time it can expected that doing X, Y & Z will solve the problem but occasionally this isn't the case; however, the work has still been carried out and garage labour spent.

Sounds like they've done you a favour in reality, 99.999999% of garages these days would have slapped pads & discs on without even thinking about it, then worried if it was still noisy after.

HTP99

22,576 posts

141 months

Saturday 20th January 2018
quotequote all
dlawrence97 said:
HTP99 said:
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..
They're red and stickered with World Series.

Whether there's any other differences...
Someone has painted them after purchasing the car then; the World Series is a boggo Dynamique with a bodykit and rear quarter decals which were both fitted at the import centre in the UK after being shipped over.

ging84

8,911 posts

147 months

Saturday 20th January 2018
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Main dealers don't tend do do anything like skimming discs, they just replace them
I just the grinding being talked about was cleaning the rust off the surface of the hub area and covering in fresh grease.
I would be very surprised if they used copper grease and not a modern brake compound, but if they did i am not surprised the squeak came back.

dlawrence97

Original Poster:

26 posts

83 months

Saturday 20th January 2018
quotequote all
HTP99 said:
Someone has painted them after purchasing the car then; the World Series is a boggo Dynamique with a bodykit and rear quarter decals which were both fitted at the import centre in the UK after being shipped over.
I know it's nothing more than a Dynamique with a body kit. What I'm wondering though is would anybody go to the trouble of painting calipers? I need to take a closer look or ask a garage to as I'm wondering if they're after market, hence the rattling.