Paying for work at a dealer - Am I being unreasonable...
Discussion
dlawrence97 said:
Well, no charge and Renault want £350 to replace both calipers. Originals for the world series can't be sourced so they'll be the standard ones. Calipers moving too much within the sliders
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..dlawrence97 said:
Well, no charge and Renault want £350 to replace both calipers. Originals for the world series can't be sourced by so they'll be the standard ones. Calipers moving too much within the sliders
Surely it's sliders moving too much in the caliper. Is the braking performance affected or is it just the noise? Sliders can be replaced without replacing the whole caliper. You need to find a good old fashioned garage. HTP99 said:
dlawrence97 said:
Well, no charge and Renault want £350 to replace both calipers. Originals for the world series can't be sourced so they'll be the standard ones. Calipers moving too much within the sliders
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..Toyoda said:
Surely it's sliders moving too much in the caliper. Is the braking performance affected or is it just the noise? Sliders can be replaced without replacing the whole caliper. You need to find a good old fashioned garage.
No difference in braking it seems since it started. Just the noise. Like I said earlier slamming on hard doesn't result in any noise.dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem. £1000 . It's worth more than that.
Personally I think the dealership has been entirely reasonable, they've applied a bit of what would now sadly be considered old skool approach and attempted to fix the problem instead of just flogging you new parts. Sadly you're trying to maintain a 9yr old car and this is what happens if you aren't willing to get stuck in yourself, you throw good money after bad at mechanics until they finally (hopefully) sort the problem, if you've had the car in before and they've worked on it and charged you just £100 for labour then that's entirely justified as they've worked on it for that long, if it needs to go back then you must be prepared to pay for more.
dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem. £1000 . It's worth more than that.
dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem. £1000 . It's worth more than that.
Dolf Stoppard said:
dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem. £1000 . It's worth more than that.
OK, let's be clear about this.
Brake squeal under light braking is the caliper pistons turning against the pad due to high frequency vibrations. The cure is easy. Copper grease is supposed to lube the pistons so they turn quietly. Doesn't always work. What you need is anti squeal backing applied to the back of the pads. This self adhesive pad will actually prevent the turning of the piston. Done this dozens of times on cars and bikes.
Brake squeal under light braking is the caliper pistons turning against the pad due to high frequency vibrations. The cure is easy. Copper grease is supposed to lube the pistons so they turn quietly. Doesn't always work. What you need is anti squeal backing applied to the back of the pads. This self adhesive pad will actually prevent the turning of the piston. Done this dozens of times on cars and bikes.
Dolf Stoppard said:
dlawrence97 said:
832ark said:
Why are you taking a £1000 car to a main dealer? Find a decent indy, they’ll be cheaper and almost certainly do a better job.
To be honest, the price difference is negligible. And finding a 'decent' one is the problem. £1000 . It's worth more than that.
V8 FOU said:
OK, let's be clear about this.
Brake squeal under light braking is the caliper pistons turning against the pad due to high frequency vibrations. The cure is easy. Copper grease is supposed to lube the pistons so they turn quietly. Doesn't always work. What you need is anti squeal backing applied to the back of the pads. This self adhesive pad will actually prevent the turning of the piston. Done this dozens of times on cars and bikes.
No it isn't, some pistons don't even turn freely as they rotate as part of the handbrake function and they'll still squeal like a pig. The squeal is a resonance between two parts, often the piston and the disk but it could also be other components such as sliding pins etc., old or contaminated pads can also cause it.Brake squeal under light braking is the caliper pistons turning against the pad due to high frequency vibrations. The cure is easy. Copper grease is supposed to lube the pistons so they turn quietly. Doesn't always work. What you need is anti squeal backing applied to the back of the pads. This self adhesive pad will actually prevent the turning of the piston. Done this dozens of times on cars and bikes.
dlawrence97 said:
Long story short, booked the car (Clio mk3. World Series 1.2 - 2009) in to a local Renault dealer at the end of Christmas for rattling when setting off and brakes squealing (brakes were fine for the last few months until it developed). They identified it as the calipers so applied copper grease and grinded the discs, telling me they would last a while like this as they were in good condition (why grind them?).
Two weeks later I'm back with brakes squealing worse than before and calipers rattling the same as before or worse. I've made it clear it's been in and I've been charged £100 for the above. When I collect it am I being unreasonable to be firm in not repaying for this work? After all, they may as well have not done the work.
Sometimes you need to try fixes to cure problems. Most the time it can expected that doing X, Y & Z will solve the problem but occasionally this isn't the case; however, the work has still been carried out and garage labour spent. Two weeks later I'm back with brakes squealing worse than before and calipers rattling the same as before or worse. I've made it clear it's been in and I've been charged £100 for the above. When I collect it am I being unreasonable to be firm in not repaying for this work? After all, they may as well have not done the work.
Sounds like they've done you a favour in reality, 99.999999% of garages these days would have slapped pads & discs on without even thinking about it, then worried if it was still noisy after.
dlawrence97 said:
HTP99 said:
Lol, the "World Series" is just a Dynamique with stickers and a bodykit, there is nothing special about the brakes..
They're red and stickered with World Series. Whether there's any other differences...
Main dealers don't tend do do anything like skimming discs, they just replace them
I just the grinding being talked about was cleaning the rust off the surface of the hub area and covering in fresh grease.
I would be very surprised if they used copper grease and not a modern brake compound, but if they did i am not surprised the squeak came back.
I just the grinding being talked about was cleaning the rust off the surface of the hub area and covering in fresh grease.
I would be very surprised if they used copper grease and not a modern brake compound, but if they did i am not surprised the squeak came back.
HTP99 said:
Someone has painted them after purchasing the car then; the World Series is a boggo Dynamique with a bodykit and rear quarter decals which were both fitted at the import centre in the UK after being shipped over.
I know it's nothing more than a Dynamique with a body kit. What I'm wondering though is would anybody go to the trouble of painting calipers? I need to take a closer look or ask a garage to as I'm wondering if they're after market, hence the rattling. Gassing Station | General Gassing | Top of Page | What's New | My Stuff