Advice on car windscreen issue with main dealer needed

[sasha320]

Buster73 said:

“ implications “ for his warranty , I’m struggling to understand what these implications could possibly be.

The implication is simple to understand; for the car to be warranted and insured, the assumption made by the insurers is that all the parts used on the car are all to the standard / design / tolerance / fitment of the original equipment as designed by the manufacturer.

A ‘pattern’ part may or may not meet the manufacturer’s specification. The feedback from the insurers was that if the unthinkable was to happen then they’d want to understand post any incident / failure whether the part (in this case the windscreen) met the manufacturer’s standard and if not whether it contributed to any incident / failure.

The only way they could provide some ‘advance’ assurance was if OEM parts were used.

The sort of scenario we could be talking about is where the refraction properties of the glass means the lane keeping assist cameras work to a different set of parameters which may or may not equate to the edge of the road causing an accident.

That said, I control the vehicle so I’m less fussed about this; I’m more concerned about a future warranty claim being invalidated.

[sasha320]

Glassman said:

First and foremost, I think 1100-quid for an A6 windscreen is strong, and probably an expected price from a main agent. There'll be quite a margin on the parts (some may not even be necessary) and the labour element may be book time but the actual fitting will probably/is usually carried out by a subcontractor.

http://www.glasstecpaul.com/adas-recalibration-aft...

I agree with the opinion expressed in the article, however I need my insurers to agree with the opinion as well!

I’d love to know what the calibration process actually involves.