Insurance cancelled due to painted wheels !

Insurance cancelled due to painted wheels !

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Discussion

steve-5snwi

8,668 posts

94 months

Tuesday 6th March 2018
quotequote all
I'd have got a tin of silver hammerite and painted them in front of him then told him to knob off, i would also ask if his ply lined van was disclosed to his insurance company.

fastbikes76

Original Poster:

2,450 posts

123 months

Tuesday 6th March 2018
quotequote all
Sad Ken said:
fastbikes76 said:
a pair of standard wheels that had been badly painted black.
I might have missed this by skim reading, but why were only two wheels painted? Did they run out of paint halfway through lol biggrin
He didn’t make it round to the other side of the car before having a melt down ... so only a pair were at fault laugh

darren f

982 posts

214 months

Tuesday 6th March 2018
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So does the black box now have to be removed? (... sorry don’t know the technicalities of this). In which case, I want it done tomorrow please and by the way the car is now 300 miles away. That or said black box has just caused some electrical issues that caused the car to break down (... very expensively). Childishly vindictive I know, but If you want to give the ****head installer some grief... (me, I’d just wimp out and write it off as a bad experience).

fastbikes76

Original Poster:

2,450 posts

123 months

Tuesday 6th March 2018
quotequote all
darren f said:
So does the black box now have to be removed? (... sorry don’t know the technicalities of this). In which case, I want it done tomorrow please and by the way the car is now 300 miles away. That or said black box has just caused some electrical issues that caused the car to break down (... very expensively). Childishly vindictive I know, but If you want to give the ****head installer some grief... (me, I’d just wimp out and write it off as a bad experience).
He didn’t even fit it, he was there long enough to take a few photos and buggered off sharpish.

jjohnson23

701 posts

114 months

Tuesday 6th March 2018
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fastbikes76 said:
the underwriters who have caused all the grief would most likely be one of the last found in the phone book.

wink
This,100%,they fk you about with travel insurance as well.
Had an emergency gall bladder removal 4 days before a holiday to Portugal in Oct 2011.They were informed almost straight away by my wife.
They did not accept a doctors note from the hospital which pissed off my GP then had the gall to call my GP's surgery.Did not know about that till I went to have half the staples taken out.
Utter wkers took till new years eve to sort it all out.
They have the same name as a city in Switzerland I believe.
I now vet travel and car insurance to make sure they are never used again,as do my friends and family.

elanfan

5,520 posts

228 months

Tuesday 6th March 2018
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My suspicion is you've managed to get hold of some poorly trained underlings who have misunderstood their modification rules ans multiplied them to the nth degree. If it was possible to get hold of a proper underwriter (not a clerk calling themselves an underwriter) you stand a chance of sorting this out.

Give us a better clue as to the insurers (or are you dealing with a broker - misinformed might be more likely?).

Get on to their social media, tell your story and ask how small minded they think they csn get or whether this is a money making scheme from early cancellation charges.

Gavia

7,627 posts

92 months

Tuesday 6th March 2018
quotequote all
elanfan said:
My suspicion is you've managed to get hold of some poorly trained underlings who have misunderstood their modification rules ans multiplied them to the nth degree. If it was possible to get hold of a proper underwriter (not a clerk calling themselves an underwriter) you stand a chance of sorting this out.

Give us a better clue as to the insurers (or are you dealing with a broker - misinformed might be more likely?).

Get on to their social media, tell your story and ask how small minded they think they csn get or whether this is a money making scheme from early cancellation charges.
He’s named them.

Broker - carrot
Underwriter - Zurich.

ashleyman

6,987 posts

100 months

Tuesday 6th March 2018
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I’d definitely call them out on social media. At the very least they might waive the charges and refund the full amount.

fastbikes76

Original Poster:

2,450 posts

123 months

Tuesday 6th March 2018
quotequote all
I tried my best reasoning with them explaining very clearly they were standard wheels and would be put back to standard colour. I spoke to several people including managers and all round it was a big nope.

I then tried to sweet talk them into at least waiving their fees to help a poor 17 year old girl out, couldn’t do that either. On the whole it was a big case of nope, nope nope and a little more nope !

In a big twist of fate, we have just taken out a new policy with More Than and although they previously didn’t quote us, they have now given us a policy at around £250 cheaper than the one we just cancelled ... so after all deductions she works out about a £100 better off biggrincool

Best i hurry up and get the wheels done silver again !!!!

Murphy16

254 posts

83 months

Tuesday 6th March 2018
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Never had an accident I've claimed for, but i do have some degree of paranoia that if i do one day have a crash and need to claim, my insurer will find a eay to worm out of it. Sticker on your window? Invalidated. Refurbed wheels? Invalidated. Stolen from an adress other than yours or your place of work? Invalidated. Motorists in this country pay through the arse for insurance just for them to try weasel out of it. My girlfriend had a horrendous experience with her insurer after being involved in a four car pile up, trying to wriggle out of responsibility and looking for any detail to try incriminate her so they wouldn't have to pay out.

Nothing riles me up more than people paying for a legally required service that they then don't recieve or get conned out of.

Edited by Murphy16 on Tuesday 6th March 19:59

Dr Doofenshmirtz

15,236 posts

201 months

Tuesday 6th March 2018
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Sounds like they did you a favour...if they're worried about painted wheels can you imagine how strict their black box policy is?

Try Insure The Box - they're pretty good. My Son is with them and we haven't had any issues.

Jetblackonetenth

690 posts

210 months

Tuesday 6th March 2018
quotequote all
Rhymes with Parrot's website says

Your car will be inspected for its specification and roadworthiness when your i-box is fitted to it. So make sure yours doesn’t have any modifications including:

Body kits
Performance enhancements
Non-standard alloys
LED lights which light up under your car at night
Stickers and decals
And many more...


It appears it is the black box fitters job to inspect the car

thenortherner

1,502 posts

164 months

Tuesday 6th March 2018
quotequote all
Insurers don't seem to take a common sense approach to anything.

I had a Mountune kit fitted to my Fiesta ST. I rang the insurer to notify them. They advised me they couldn't insure the car because it was modified.

I'd already had a quote back from the same insurer via a comparison site, with the car recognised as a Mountune edition, so I knew they were able to insure it.

Several hours and numerous calls later they advised the underwriter of my policy wouldn't allow for modifications. However, other underwriters they use would do, hence being able to get a quote from the same insurer.

They had to cancel the policy and I had to take a brand new one out with them.

Because this was 6 months into my first insurance policy I had to start again on getting my 1 year's no claims. They won't accept there was no gap in cover.

wkers.

Speed Badger

2,697 posts

118 months

Tuesday 6th March 2018
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Just read through this, it's no wonder people dislike insurance companies with this kind of bullying going on.

I once had to fight tooth and nail with an insurer (Large grey land animal with a trunk) who were refusing to pay out when an old lady crashed into my safely parked, unoccupied Toyota Supra, due to the fact it had factory Recaro seats. They wouldn't believe that they weren't a modification - I tried telling them that some Supras (import) came with Recaro seats as standard and after an eternity of sodding around with chassis numbers, Toyota customer service and Google images they finally accepted. It took just over a year from the time of the crash to me being fully recompensed.

Gavia

7,627 posts

92 months

Tuesday 6th March 2018
quotequote all
Jetblackonetenth said:
Rhymes with Parrot's website says

Your car will be inspected for its specification and roadworthiness when your i-box is fitted to it. So make sure yours doesn’t have any modifications including:

Body kits
Performance enhancements
Non-standard alloys
LED lights which light up under your car at night
Stickers and decals
And many more...


It appears it is the black box fitters job to inspect the car
Then they’ve made it clear what their terms are and this thread is a bit moot.

Jetblackonetenth

690 posts

210 months

Tuesday 6th March 2018
quotequote all
It was easy to find on there FAQ but I still think it is mad
Thankfully it was easier in my day smile

fastbikes76

Original Poster:

2,450 posts

123 months

Tuesday 6th March 2018
quotequote all
Gavia said:
Jetblackonetenth said:
Rhymes with Parrot's website says

Your car will be inspected for its specification and roadworthiness when your i-box is fitted to it. So make sure yours doesn’t have any modifications including:

Body kits
Performance enhancements
Non-standard alloys
LED lights which light up under your car at night
Stickers and decals
And many more...


It appears it is the black box fitters job to inspect the car
Then they’ve made it clear what their terms are and this thread is a bit moot.
Not necessarily... the wheels ARE standard, they are just painted, even so , they won’t accept professionally refurbished wheels in standard finish either, how is a refurbished wheel non standard ?

Jetblackonetenth

690 posts

210 months

Tuesday 6th March 2018
quotequote all
I think that is covered by the 'and many more......' biggrin

Gavia

7,627 posts

92 months

Tuesday 6th March 2018
quotequote all
fastbikes76 said:
Not necessarily... the wheels ARE standard, they are just painted, even so , they won’t accept professionally refurbished wheels in standard finish either, how is a refurbished wheel non standard ?
I agree that they’ve pushed this too far, but the wheels aren’t standard, they are modified, albeit badly and temporarily. Not letting you put them back to the standard colour is a bit daft though.

fastbikes76

Original Poster:

2,450 posts

123 months

Tuesday 6th March 2018
quotequote all
Jetblackonetenth said:
I think that is covered by the 'and many more......' biggrin
Which covers just about any bloody excuse they can find biggrin