online repeat prescription services

online repeat prescription services

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Discussion

jkh112

Original Poster:

22,076 posts

159 months

Tuesday 22nd May 2018
quotequote all
My doctor's surgery has offered me the option of using an online service to request repeat prescriptions.
They have provided me with account details which I need to use to register on one of the online sites.
The sites on their list are:
Patient Access
Evergreen Life
Dimec

Patient Access seems to be via a website only, Evergreen seems to be via the website or via an app whereas Dimec appears to be app only.
I dont want to register on all 3 just to see which is the best (or worst) so does anyone have any experience good or bad of these?

PositronicRay

27,048 posts

184 months

Tuesday 22nd May 2018
quotequote all
jkh112 said:
My doctor's surgery has offered me the option of using an online service to request repeat prescriptions.
They have provided me with account details which I need to use to register on one of the online sites.
The sites on their list are:
Patient Access
Evergreen Life
Dimec

Patient Access seems to be via a website only, Evergreen seems to be via the website or via an app whereas Dimec appears to be app only.
I dont want to register on all 3 just to see which is the best (or worst) so does anyone have any experience good or bad of these?
I use patient access, I didn't know there were others.

It seems to work ok, order then prescription goes to local pharmacy. My problem is the local pharmacy are pretty useless, often not actioning until you're standing @ the counter and rarely completely fulfilled despite giving a few days grace.

Need to find another pharmacy.

Riley Blue

20,984 posts

227 months

Tuesday 22nd May 2018
quotequote all
We also use Patient Access and have no problems ordering repeat prescriptions via it. What is irritating is that although we order ours at the same time, they're not dealt with by the same person by the surgery so the pharmacy sometimes receives them separately and they're delivered separately - not an issue if you collect yours of course.


anonymous-user

55 months

Tuesday 22nd May 2018
quotequote all
PositronicRay said:
I use patient access, I didn't know there were others.

It seems to work ok, order then prescription goes to local pharmacy. My problem is the local pharmacy are pretty useless, often not actioning until you're standing @ the counter and rarely completely fulfilled despite giving a few days grace.

Need to find another pharmacy.
Same here. System is let down by a badly organized chemist.

Frank7

6,619 posts

88 months

Tuesday 22nd May 2018
quotequote all
jkh112 said:
My doctor's surgery has offered me the option of using an online service to request repeat prescriptions.
They have provided me with account details which I need to use to register on one of the online sites.
The sites on their list are:
Patient Access
Evergreen Life
Dimec

Patient Access seems to be via a website only, Evergreen seems to be via the website or via an app whereas Dimec appears to be app only.
I dont want to register on all 3 just to see which is the best (or worst) so does anyone have any experience good or bad of these?
I use Patient Access, on my i Mac, i Pad, and an app on my i Phone, works good for me, I order online, and 48 hours later they’re in the nominated chemist shop.

mp3manager

4,254 posts

197 months

Tuesday 22nd May 2018
quotequote all
Grahamdub said:
PositronicRay said:
I use patient access, I didn't know there were others.

It seems to work ok, order then prescription goes to local pharmacy. My problem is the local pharmacy are pretty useless, often not actioning until you're standing @ the counter and rarely completely fulfilled despite giving a few days grace.

Need to find another pharmacy.
Same here. System is let down by a badly organized chemist.
Again, this is my experience also.

thatjagbloke

186 posts

81 months

Tuesday 22nd May 2018
quotequote all
We email the GP surgery directly and they send the prescription directly to the attached pharmacy within 24 hours. This works brilliantly and the medication is always ready when we go to pick it up. Never heard of any of these apps mentioned. Is it a national thing ?

PositronicRay

27,048 posts

184 months

Tuesday 22nd May 2018
quotequote all
mp3manager said:
Grahamdub said:
PositronicRay said:
I use patient access, I didn't know there were others.

It seems to work ok, order then prescription goes to local pharmacy. My problem is the local pharmacy are pretty useless, often not actioning until you're standing @ the counter and rarely completely fulfilled despite giving a few days grace.

Need to find another pharmacy.
Same here. System is let down by a badly organized chemist.
Again, this is my experience also.
The bizarre thing is prior to relocating we used a medical centre with a pharmacy (same company) attached just a different branch of a small chain of pharmacies, absolutely perfect. Maybe the current 'shop' doesn't have enough space to do things properly, but it's the only game in town.

anonymous-user

55 months

Tuesday 22nd May 2018
quotequote all
I use Patient Access - either the website on my PC or the App on my iPhone.

Works great for me - that could be.because my dispensing chemist is at the doctors surgery.

V8covin

7,332 posts

194 months

Wednesday 23rd May 2018
quotequote all
I use the Patient Access android app.
You will need to register at your preferred pharmacy beforehand.
Takes approximately 48 hours between requesting a prescription and being ready for collection
Works well for me

jkh112

Original Poster:

22,076 posts

159 months

Wednesday 23rd May 2018
quotequote all
Patient Access seems to be popular and I hadn't realised they had an app.
I'll probably give them a try rather than risk it with the others.