Faulty Car - Right to Reject
Discussion
So here ends this saga and I thought I'd leave this last little message in a bottle for anyone that should happen across this thread. I'll detail the timeline so that you can see what happened.
Wed 4th July - Took delivery of a Peugeot 5008
Fri 6th July - After driving for two days, got more than a little pissed at the actual MPG compared to the advertised. 65.7MPG on all of the Peugeot manuals, advertising and dealer advice. (49MPG or so according to a calculator buried on the Peugeot website).
Mon 9th July - Spoke to dealer and finance company about returning the car based on this discrepancy. They said not possible but I could back out of the finance during a cooling off period of 14 days from purchase date.
Wed 18th July - Decided to take advantage of cooling off period and just sell the car to clear finance with minimal interest accrued (£2.87 per day to be precise). Car up for sale and two buyers interested almost immediately.
Fri 20th July - Car develops a fault with electronics (massage seat, display console and also as a late discovery, the seat heater)
Mon 23rd July - Contacted consumer rights organisation and then on their advice, the finance company. Made it clear that I wanted to reject the car. Finance company immediately said yes and that I should take the car to the dealer to demonstrate the problems described. The finance company were on my side and recognised immediately my right to reject.
Tue 24th July - Left car back to dealer and showed them the problems. They immediately accepted the car back with very good grace and refunded all the money to the finance company on the same day. The deposit paid for the car will be partially refunded minus a fair use charge of approximately 45p per mile as per the consumer rights agreement 2015.
It's a weird little sequence of events and, I must admit, very fortuitous given that I no longer wanted to keep the car. This was an easy way out. It would have sold easily though as it is a sought after model and I had no worries at all in that respect. There was buyers remorse, but that stemmed from misleading advertising and my failure to do ALL of the required homework.
As soon as the fault developed, selling the car became a whole new ball game. I could have been held liable for the fault had it been fixed and re-appeared again when the new owner took possession. Something I did not want to have to deal with.
Someone suggested that I tampered with the car to break it and return it. That is so far off my radar (and in fact says more about how they think than how I think). I have no interest in appearing in court for fraud or criminal damage. The immediate problems and subsequent ones make that an extremely stupid path to tread (fines, jail, insurance companies, finance companies etc all asking you if you have ever been charged with any offences etc). NO ONE should do this.
I was just pure lucky that a fault developed and I took advantage of the 30 days to reject. It is possible and it is a very straightforward process. There is no need to prove anything other than the car has a fault.
Thanks for all the advice guys.
Wed 4th July - Took delivery of a Peugeot 5008
Fri 6th July - After driving for two days, got more than a little pissed at the actual MPG compared to the advertised. 65.7MPG on all of the Peugeot manuals, advertising and dealer advice. (49MPG or so according to a calculator buried on the Peugeot website).
Mon 9th July - Spoke to dealer and finance company about returning the car based on this discrepancy. They said not possible but I could back out of the finance during a cooling off period of 14 days from purchase date.
Wed 18th July - Decided to take advantage of cooling off period and just sell the car to clear finance with minimal interest accrued (£2.87 per day to be precise). Car up for sale and two buyers interested almost immediately.
Fri 20th July - Car develops a fault with electronics (massage seat, display console and also as a late discovery, the seat heater)
Mon 23rd July - Contacted consumer rights organisation and then on their advice, the finance company. Made it clear that I wanted to reject the car. Finance company immediately said yes and that I should take the car to the dealer to demonstrate the problems described. The finance company were on my side and recognised immediately my right to reject.
Tue 24th July - Left car back to dealer and showed them the problems. They immediately accepted the car back with very good grace and refunded all the money to the finance company on the same day. The deposit paid for the car will be partially refunded minus a fair use charge of approximately 45p per mile as per the consumer rights agreement 2015.
It's a weird little sequence of events and, I must admit, very fortuitous given that I no longer wanted to keep the car. This was an easy way out. It would have sold easily though as it is a sought after model and I had no worries at all in that respect. There was buyers remorse, but that stemmed from misleading advertising and my failure to do ALL of the required homework.
As soon as the fault developed, selling the car became a whole new ball game. I could have been held liable for the fault had it been fixed and re-appeared again when the new owner took possession. Something I did not want to have to deal with.
Someone suggested that I tampered with the car to break it and return it. That is so far off my radar (and in fact says more about how they think than how I think). I have no interest in appearing in court for fraud or criminal damage. The immediate problems and subsequent ones make that an extremely stupid path to tread (fines, jail, insurance companies, finance companies etc all asking you if you have ever been charged with any offences etc). NO ONE should do this.
I was just pure lucky that a fault developed and I took advantage of the 30 days to reject. It is possible and it is a very straightforward process. There is no need to prove anything other than the car has a fault.
Thanks for all the advice guys.
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