Think it has a virus?

Author
Discussion

magpies

Original Poster:

5,129 posts

182 months

Saturday 22nd September 2018
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Just flown to the USA and opened my lap top
Just shows this page and can't get off it

sly fox

2,226 posts

219 months

Saturday 22nd September 2018
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Does it beep on boot? A sequence of beeps you don't normally here?

You are just looking at the Bios screen. Doesn't mean you have malware necessarily, but it could mean it cannot find your hard disk where the OS resides.

Funk

26,277 posts

209 months

Saturday 22nd September 2018
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Use the arrow keys to navigate across to 'Exit' and then hit 'Enter'. If it asks you to save anything on exit say 'No'. It should reboot fine; a machine that can't read the boot disk won't default to the bios, it'll just have a black screen saying it can't boot. Even easier just press and hold the power key until it goes off, then restart it.

If the laptop is continually booting into the bios then it's most likely you have a sticking key. Depending on the make and model that key could be F2, F12, Delete or similar. Give all the keys a good tap or three to check none is stuck down and sending you into the bios unintentionally.

glazbagun

14,280 posts

197 months

Saturday 22nd September 2018
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That's the BIOS. Do you have a key that's stuck? You usually need to hold one down on boot up to bring the BIOS screen up.

magpies

Original Poster:

5,129 posts

182 months

Saturday 22nd September 2018
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Thanks chaps I'll try that. I was a little worried

Penelope Stopit

11,209 posts

109 months

Sunday 23rd September 2018
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Has it taken a knock during the journey?

Funk

26,277 posts

209 months

Tuesday 25th September 2018
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OP - all resolved...?