Claim against well known Warranty Provider UPHELD

[Monkeylegend]

B_Tank88 said:

Monkeylegend said:

Have you not read the thread and drawn your own conclusions from what's been said?

I have read the thread, but I can't draw a conclusion.

The blog is gone, all references to the company are gone, but I don't know if they paid out or not. To me it went all quiet all of a sudden.

You are beyond redemption if you can't figure out what happened. You have been told since you resurrected this thread

[Exige77]

Monkeylegend said:

B_Tank88 said:

Monkeylegend said:

Have you not read the thread and drawn your own conclusions from what's been said?

I have read the thread, but I can't draw a conclusion.

The blog is gone, all references to the company are gone, but I don't know if they paid out or not. To me it went all quiet all of a sudden.

You are beyond redemption if you can't figure out what happened. You have been told since you resurrected this thread

Yes, it’s pretty clear. After lots of stuff, the warranty provider paid up in return for NDA.

OP happy but can’t reveal the details.

The End.

[julian64]

mitch_ said:

The warranty company told him to go to a BMW dealer local to him, as I recall, so the BMW dealer became an an effective agent of the warranty company. The warranty company’s issue should be with the dealer that gave incorrect advice.

Had he followed the path you suggest, I doubt the warranty company would have paid for any of it as they only pay for failed, not failing parts.

Not saying it’s a straight case, but the OP did do what was asked of him.

I don't disagree with you which I why I think cases like this will be the end of independent warranty companies. I absolutely agree the warranty company should have gone after the BMW agent who told him to drive the car but I suggest BMW have it pretty cast iron by some well paid legal beagles that they can't be held accountable for their advice, or at least its not worth a company taking them to court

Where does that leave the warranty company? With a massive bill because of some idiot in a company they have no control over. How is their ongoing business plan going to deal with that in the future.

[B_Tank88]

Monkeylegend said:

You are beyond redemption if you can't figure out what happened. You have been told since you resurrected this thread

In my defence, I don't think I refreshed the thread when I did my last post so I didn't read all the replies after my first!

Looks like I've definitely resurrected the thread though.

[Limpet]

Glenn63 said:

The worse part for me was the way the warranty provider was so shady and making up evidence to refuse the claim, pretty disgraceful to be honest.

Yep. Any sympathy I might have had for the warranty provider evaporated at this point. Morally and ethically indefensible, IMO.

[Ed.]

julian64 said:

mitch_ said:

The warranty company told him to go to a BMW dealer local to him, as I recall, so the BMW dealer became an an effective agent of the warranty company. The warranty company’s issue should be with the dealer that gave incorrect advice.

Had he followed the path you suggest, I doubt the warranty company would have paid for any of it as they only pay for failed, not failing parts.

Not saying it’s a straight case, but the OP did do what was asked of him.

I don't disagree with you which I why I think cases like this will be the end of independent warranty companies. I absolutely agree the warranty company should have gone after the BMW agent who told him to drive the car but I suggest BMW have it pretty cast iron by some well paid legal beagles that they can't be held accountable for their advice, or at least its not worth a company taking them to court

Where does that leave the warranty company? With a massive bill because of some idiot in a company they have no control over. How is their ongoing business plan going to deal with that in the future.

Is that such a bad thing? If their policy is to deny everything then maybe payout if you really force them what good are they?

[Glenn63]

Ed. said:

julian64 said:

mitch_ said:

The warranty company told him to go to a BMW dealer local to him, as I recall, so the BMW dealer became an an effective agent of the warranty company. The warranty company’s issue should be with the dealer that gave incorrect advice.

Had he followed the path you suggest, I doubt the warranty company would have paid for any of it as they only pay for failed, not failing parts.

Not saying it’s a straight case, but the OP did do what was asked of him.

I don't disagree with you which I why I think cases like this will be the end of independent warranty companies. I absolutely agree the warranty company should have gone after the BMW agent who told him to drive the car but I suggest BMW have it pretty cast iron by some well paid legal beagles that they can't be held accountable for their advice, or at least its not worth a company taking them to court

Where does that leave the warranty company? With a massive bill because of some idiot in a company they have no control over. How is their ongoing business plan going to deal with that in the future.

Is that such a bad thing? If their policy is to deny everything then maybe payout if you really force them what good are they?

I Have zero sympathy for the warranty provider as I wonder how much money they have made/saved by wrongly refusing payouts to people who don’t have the time/money/knowledge of the OP to chase them.

[jamoor]

Glenn63 said:

Ed. said:

julian64 said:

mitch_ said:

The warranty company told him to go to a BMW dealer local to him, as I recall, so the BMW dealer became an an effective agent of the warranty company. The warranty company’s issue should be with the dealer that gave incorrect advice.

Had he followed the path you suggest, I doubt the warranty company would have paid for any of it as they only pay for failed, not failing parts.

Not saying it’s a straight case, but the OP did do what was asked of him.

I don't disagree with you which I why I think cases like this will be the end of independent warranty companies. I absolutely agree the warranty company should have gone after the BMW agent who told him to drive the car but I suggest BMW have it pretty cast iron by some well paid legal beagles that they can't be held accountable for their advice, or at least its not worth a company taking them to court

Where does that leave the warranty company? With a massive bill because of some idiot in a company they have no control over. How is their ongoing business plan going to deal with that in the future.

Is that such a bad thing? If their policy is to deny everything then maybe payout if you really force them what good are they?

I Have zero sympathy for the warranty provider as I wonder how much money they have made/saved by wrongly refusing payouts to people who don’t have the time/money/knowledge of the OP to chase them.

Indeed how many people will have had their car in bits at a garage and the warranty provider refusing to pay. The garage needs their workshop space back and the owner needs their car to get to work.