Stocking finance not being paid off
Discussion
Earthdweller said:
Op, just walk through this .. in person and ask for the finance manager
Tell them what happened and get them to resolve it
Blasphemy! its the 21st century you know.
No I agree, OP needs to go, in person, and explain whats happened. The solution is simple; they just re-arrange the correct finance for you and agree to pay your outstanding on the old car.
I know emails and things leave a communication trail which can be useful in a "he-said, she-said" ruckus but you often can't beat just going to see the person you need to see, physically, to get something sorted.
Krzysiekw95 said:
Hello guys, I purchased a car in January
Part ex my old car with 7k left on finance, been given 7k value for my car so dealership was happy to settle my finance
Was happy to take 18k new finance for new car .
Sales guy/ manager as well made massive mistake and took off 7k ( included part ex ) into price of new car and instead of accepting me for 18k finance only done for 11k .
After driving away dealership realised what happened, call me back to get this sorted.
Said that is no problem I'm happy to get it sorted but want something in return for putting me in this situation, been offered money off which I was happy with,
They meant to get back to me with new paper work, and it's been now over 2 months dealership is not responding to me...
They have gave back 11k back to the finance company they took first finance.
Now I'm only left with paying for my old car ( don't want to get in trouble for not paying and letting That affect my credit rating) and my new car not being paid for, done hpi check and only stocking finance is on the car " for 4 months "
Unsure where I'm standing at in this situation.
What I'm entitled to in this situation?
Part ex my old car with 7k left on finance, been given 7k value for my car so dealership was happy to settle my finance
Was happy to take 18k new finance for new car .
Sales guy/ manager as well made massive mistake and took off 7k ( included part ex ) into price of new car and instead of accepting me for 18k finance only done for 11k .
After driving away dealership realised what happened, call me back to get this sorted.
Said that is no problem I'm happy to get it sorted but want something in return for putting me in this situation, been offered money off which I was happy with,
They meant to get back to me with new paper work, and it's been now over 2 months dealership is not responding to me...
They have gave back 11k back to the finance company they took first finance.
Now I'm only left with paying for my old car ( don't want to get in trouble for not paying and letting That affect my credit rating) and my new car not being paid for, done hpi check and only stocking finance is on the car " for 4 months "
Unsure where I'm standing at in this situation.
What I'm entitled to in this situation?
Why would you think youre entitled to something??
Just go to the dealership, explain the situation if the original sales cabbage isnt there, sign the new paperwork job done.
Either that or just bury your head in the sand and wait for a CCJ/ debt collection gorilla to land on your doorstep and take the car or your belongings/house away..easy really..
Just go to the dealership, explain the situation if the original sales cabbage isnt there, sign the new paperwork job done.
Either that or just bury your head in the sand and wait for a CCJ/ debt collection gorilla to land on your doorstep and take the car or your belongings/house away..easy really..
eliot said:
garythesign said:
Julian Thompson said:
take frying pan. Just in case
This has not had the recognition it deserves.https://www.pistonheads.com/gassing/topic.asp?h=0&...
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