Ask a car salesman anything...anything at all (Vol. 2).

Ask a car salesman anything...anything at all (Vol. 2).

Author
Discussion

undred orse

969 posts

196 months

Friday 16th April 2021
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Any thoughts about how the market is moving? I know that things were busy last year and less so later but prices seems to have gone up for a car similar to mine - Boxster - and there seems to be very few out there. At the same time dealers are saying that they have very limited new ones to sell, so keeping used high I suppose, and are seeing a big shift to online click and collect type sales. Having travelled a bit last week for the first time in a long time I couldn't believe the amount of lorries I saw with Cinch and Carzoo branding.

Have things changed forever for the used market - at least for reasonably new cars and will there be more supply of new soon? My thoughts - to the first yes and the second probably yes as they need revenue lost from last year but are still limited by the covid and supply issues so it may be a while. Of course if the economy goes bang that'll change but there seem to be plenty of people with new 911 money about at the moment wherever they are getting it from.

Pazuzu

435 posts

236 months

Saturday 24th April 2021
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A friend wants a new Ford Ranger - any Ford guys on here and I’ll put you in touch?

resolve10

1,011 posts

45 months

Saturday 24th April 2021
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Joey Deacon said:
I am guessing a powerfully built company director would refuse GAP, Paint Protection, Tyre Insurance etc. and just pay cash.

I am assuming in this situation they would make virtually nothing and if it is an in demand car not even really want to sell it to you?
I don't work in the trade but I was offered a job for a main dealer last month. I didn't take it in the end, but I did receive a copy of the commission structure.

The whole scheme seemed pretty fair to me - it was geared up to make you want to sell as many cars as possible which is the whole idea of a commission based salary. Although you do get additional incentives for selling things like GAP, paint protection etc, the bulk of your commission was made on the car itself. You could also earn more money for hitting a certain number of units in a calendar month, so any sale is worth having. It would be illogical to create a situation where a sales executive didn't want to sell a car to someone because they didn't want all the extra products.

DoctorX

7,291 posts

167 months

Saturday 24th April 2021
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What’s the going rate for the paintwork and alloy insurance? I was quoted a ‘discounted’ rate of £499 each today. I was shocked, not that I would have bought them anyway.

shininghero

12 posts

117 months

Sunday 25th April 2021
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Quick question for salesmen who works at a main dealership.
I'm looking to buy a 1-2 year old approved used Peugeot 3008, circa £20-25k. Is there a ball park margin that you guys work on for a cash sale (so no trade in or finance)? Obviously the dealer needs to make a profit but I wanted to get a sense of how much discounting I can achieve. Any advice will be much appreciated!

Fast Bug

11,689 posts

161 months

Sunday 25th April 2021
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With a shortage of stock, I wouldn't expect too much off the screen price.

That and the Internet had made comparing prices easy, so you have to start off keenly priced

Dynion Araf Uchaf

4,454 posts

223 months

Sunday 25th April 2021
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DoctorX said:
What’s the going rate for the paintwork and alloy insurance? I was quoted a ‘discounted’ rate of £499 each today. I was shocked, not that I would have bought them anyway.
supagard paintwork protection is bought in in bulk for about £70 a unit.

Dynion Araf Uchaf

4,454 posts

223 months

Sunday 25th April 2021
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shininghero said:
Quick question for salesmen who works at a main dealership.
I'm looking to buy a 1-2 year old approved used Peugeot 3008, circa £20-25k. Is there a ball park margin that you guys work on for a cash sale (so no trade in or finance)? Obviously the dealer needs to make a profit but I wanted to get a sense of how much discounting I can achieve. Any advice will be much appreciated!
a car like that would have around £1500 in it.

as for a discount, it's harder to get on a desirable used car, but I'd guess around £500 for that car, maybe more if they need it to hit a number.

Save Ferris

2,685 posts

213 months

Sunday 25th April 2021
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Fast Bug said:
With a shortage of stock, I wouldn't expect too much off the screen price.

That and the Internet had made comparing prices easy, so you have to start off keenly priced
Same with us, we have to price the cars extremely competitively to get the enquiries.
So we rarely need to discount used cars these days.

There may be the odd exception for overage stock, but even then it would just be a few hundred £££

HTP99

22,552 posts

140 months

Sunday 25th April 2021
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Dynion Araf Uchaf said:
shininghero said:
Quick question for salesmen who works at a main dealership.
I'm looking to buy a 1-2 year old approved used Peugeot 3008, circa £20-25k. Is there a ball park margin that you guys work on for a cash sale (so no trade in or finance)? Obviously the dealer needs to make a profit but I wanted to get a sense of how much discounting I can achieve. Any advice will be much appreciated!
a car like that would have around £1500 in it.

as for a discount, it's harder to get on a desirable used car, but I'd guess around £500 for that car, maybe more if they need it to hit a number.
LOL, no chance, now and in normal circumstances as any advertised car has to be priced competitively in the first instance to even get a look in.

Just today someone offered me £200 off a car "I'll buy it now", no justification just £200 off "because", then went "OK £100 off", they just want money off "just because" no chance, pay the asking, this weekend we sold 2 equivalent ones for asking and that is the last we have, it's in an amazing condition and we don't know where the next one is coming from and how much more it will cost us.

Used cars are harder to replace now identical like for like cars commanding £thousands more to replace, if it's not sold to you at "sticker" someone else will pay the asking, you'll likely find the equivalent replacement will be more expensive, if it's what you want and the correct price then buy it ASAP.

Edited by HTP99 on Sunday 25th April 23:01

EyeHeartSpellin

668 posts

83 months

Wednesday 26th May 2021
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Hi guys,

I have a Yaris GR on order. I want to buy a Hilux Invincible X as well (because I am super cool bruh) with some options on. I want to use the Toyota scrappage scheme. Can I realistically get any sort of 'deal' if I do this? Thank you

Edited by EyeHeartSpellin on Wednesday 26th May 00:45

Save Ferris

2,685 posts

213 months

Wednesday 26th May 2021
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EyeHeartSpellin said:
Hi guys,

I have a Yaris GR on order. I want to buy a Hilux Invincible X as well (because I am super cool bruh) with some options on. I want to use the Toyota scrappage scheme. Can I realistically get any sort of 'deal' if I do this? Thank you

Edited by EyeHeartSpellin on Wednesday 26th May 00:45
The only deal will be the £4000 off, for the scrappage on Hilux, but it must be registered by the end of September. Your dealer might offer you an extra token of goodwill if you have ordered 2 cars. There’s no deals to be had on the GR unfortunately.



rovermorris999

5,202 posts

189 months

Saturday 29th May 2021
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A question to the trade if I may? I'm toying with the idea of selling my Subaru WRX Sti Final Edition. Mine from new, just over 3000 miles, ceramic coated from new, not modified in any way, essentially as new and the last of the line in Europe, one of 150. With the paint correction and coating done at a high-end detailer it cost £35700. There are a handful on Autotrader with asking prices ranging from a bonkers £50k with 6 miles, another at £44k with 4k miles and the rest average around £39k with higher mileage and more owners.
Now I hate selling cars, especially this sort of car privately, so if I did sell it would probably be into the trade, either outright or on commission. Any thoughts on what I could expect? It's not really a WBAC-type car.

snowandrocks

1,054 posts

142 months

Saturday 29th May 2021
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EyeHeartSpellin said:
Hi guys,

I have a Yaris GR on order. I want to buy a Hilux Invincible X as well (because I am super cool bruh) with some options on. I want to use the Toyota scrappage scheme. Can I realistically get any sort of 'deal' if I do this? Thank you

Edited by EyeHeartSpellin on Wednesday 26th May 00:45
You can get some pretty serious discounts on a Hilux if you're a member of one of a range of countryside related "bodies". I can't remember the specifics but it's definitely worth joining one of them just to get the discount. There is a list but the National Farmer's Union and British Assoc for Shooting & Conservation were definitely part of the scheme.

If I remember right, the discount I was offered before haggling was roughly 21% on list price.

Auto810graphy

1,402 posts

92 months

Saturday 29th May 2021
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rovermorris999 said:
A question to the trade if I may? I'm toying with the idea of selling my Subaru WRX Sti Final Edition. Mine from new, just over 3000 miles, ceramic coated from new, not modified in any way, essentially as new and the last of the line in Europe, one of 150. With the paint correction and coating done at a high-end detailer it cost £35700. There are a handful on Autotrader with asking prices ranging from a bonkers £50k with 6 miles, another at £44k with 4k miles and the rest average around £39k with higher mileage and more owners.
Now I hate selling cars, especially this sort of car privately, so if I did sell it would probably be into the trade, either outright or on commission. Any thoughts on what I could expect? It's not really a WBAC-type car.
Best thing would be set a reserve and put it on the Motorway website, it will get seen by most of the good independent dealers on there. If not get phoning around the dealers with similar cars but avoid sale or return.

rovermorris999

5,202 posts

189 months

Saturday 29th May 2021
quotequote all
Auto810graphy said:
Best thing would be set a reserve and put it on the Motorway website, it will get seen by most of the good independent dealers on there. If not get phoning around the dealers with similar cars but avoid sale or return.
Thanks for that.

sutoka

4,651 posts

108 months

Wednesday 30th June 2021
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Been at least 18 months since I bought a car from a dealership but Covid must have changed something within some dealerships as over the last two weeks looking a car for my father we've had some odd experiences.

Went to look at a 2013 Giulietta with 80k which was top money for the years and spec. Phoned up and the saleman gives it the old patter 'best one I've seen, absolute mint" etc. Turn up at the appointment time and the car is sitting out front running with the key in ignition, so far so good. He scans driving licence and throws us the key for a test drive, that was it. So we take it for a test drive and the rear is knocking and there s booming sound over the so I believe the shocks are knackered there's a bit is damage to the bumper and it just looks a bit unloved, wheels all corroded etc so we decide it's not for us at that money.

Get back and point out a few things, which the salesman says aren't there before admitting he'd never driven the car then he says" we'll get them sorted not worries" so they wanted us to buy it before they'd fix the issues. I came down in the same car so know how they should drive and feel when sorted. Then came the best bit. I said cash sale no trade in how much would he take. Now they'd done the belt six weeks ago an the car was up for sale since. "We don't take money off, thats's the price" then he said " You wouldn't go into Sainsbury's and ask for money off" which I replied that I'd never bought anything in Sainsburys for £6k. We left and they phoned up an hour later to say it had been sold. I suspect it was sold to another dealer as we left at 4pm and they closed at 5pm and it was what I would consider a car of a rather citrus variety.

Then saw a low mileage 2016 VW Polo Match at a Ford dealer and phoned up they said someone was coming up to see it later that day but I could pay £250 to reserve it and they'd tell them not to bother. I'd only seen it in the photos and who is going to buy a used car without seeing in in the flesh and giving it the once over. They said if I didn't buy it the £250 would be refunded but I suspect if I'd agreed to buy it the £250 would have been the discount.

Two of my recent experiences, it's not like I'm a tyre kicker I contacted these places once and it was almost like they weren't really bothered about selling the car, just a 'buy it now or don't buy it' kind of attitude. Really different to a private buy a few months ago the guy was a gent and really went out of his way to explain everything he'd done, servicing he'd done and he knocked £500 off the asking when I said I was going to buy it. I know with a dealer you are covered up to six months under the warranty against it blowing up etc.



Edited by sutoka on Wednesday 30th June 07:38

stevemcs

8,665 posts

93 months

Wednesday 30th June 2021
quotequote all
sutoka said:
Been at least 18 months since I bought a car from a dealership but Covid must have changed something within some dealerships as over the last two weeks looking a car for my father we've had some odd experiences.

Went to look at a 2013 Giulietta with 80k which was top money for the years and spec. Phoned up and the saleman gives it the old patter 'best one I've seen, absolute mint" etc. Turn up at the appointment time and the car is sitting out front running with the key in ignition, so far so good. He scans driving licence and throws us the key for a test drive, that was it. So we take it for a test drive and the rear is knocking and there s booming sound over the so I believe the shocks are knackered there's a bit is damage to the bumper and it just looks a bit unloved, wheels all corroded etc so we decide it's not for us at that money.

Get back and point out a few things, which the salesman says aren't there before admitting he'd never driven the car then he says" we'll get them sorted not worries" so they wanted us to buy it before they'd fix the issues. I came down in the same car so know how they should drive and feel when sorted. Then came the best bit. I said cash sale no trade in how much would he take. Now they'd done the belt six weeks ago an the car was up for sale since. "We don't take money off, thats's the price" then he said " You wouldn't go int Sainsbury's and ask for money off" which I replied that I'd never bought anything in Sainsburys for £6k. We left and they phoned up an hour later to say it had been sold. I suspect it was sold to another dealer as we left at 4pm and they closed at 5pm.

Then saw a 2016 VW at a Ford dealer and phoned up they said someone was coming up to see it later that day but I could pay £250 to reserve it. I'd only seen it in the photos and who is going to buy a used car without seeing in in the flesh and giving it the once over. They said if I didn't buy it the £250 would be refunded but I suspect if I'd agreed to buy it the £250 would have been the discount.

Two of my recent experiences, it's not like I'm a tyre kicker I contacted these places once and it was almost like they weren't really bothered about selling the car, just a 'buy it or don't buy it' kind of attitude. Really different to a private buy a few months ago the guy was a gent and really went out of his way to explain everything he'd done, servicing he'd done and he knocked £500 off the asking.
To be honest I don’t see the issue with either dealer, you wanted a couple of items addressing then wanted money off, you cannot have both. The money has to come from somewher. People can and do just turn up and buy, just because it sold within the hour doesn’t mean it went to a trader. With the Ford dealer they already had someone coming to view who like you didn’t want to put a deposit on the car, they gave you the opportunity to reserve the car which you didn’t want to do - again your choice and I can understand why but clearly you were not that interested otherwise you would have resevered the car.

At the moment good cars are selling so there is no reason why dealers should reduce the sale prices.

Wills2

22,832 posts

175 months

Wednesday 30th June 2021
quotequote all
sutoka said:
Been at least 18 months since I bought a car from a dealership but Covid must have changed something within some dealerships as over the last two weeks looking a car for my father we've had some odd experiences.

Went to look at a 2013 Giulietta with 80k which was top money for the years and spec. Phoned up and the saleman gives it the old patter 'best one I've seen, absolute mint" etc. Turn up at the appointment time and the car is sitting out front running with the key in ignition, so far so good. He scans driving licence and throws us the key for a test drive, that was it. So we take it for a test drive and the rear is knocking and there s booming sound over the so I believe the shocks are knackered there's a bit is damage to the bumper and it just looks a bit unloved, wheels all corroded etc so we decide it's not for us at that money.

Get back and point out a few things, which the salesman says aren't there before admitting he'd never driven the car then he says" we'll get them sorted not worries" so they wanted us to buy it before they'd fix the issues. I came down in the same car so know how they should drive and feel when sorted. Then came the best bit. I said cash sale no trade in how much would he take. Now they'd done the belt six weeks ago an the car was up for sale since. "We don't take money off, thats's the price" then he said " You wouldn't go into Sainsbury's and ask for money off" which I replied that I'd never bought anything in Sainsburys for £6k. We left and they phoned up an hour later to say it had been sold. I suspect it was sold to another dealer as we left at 4pm and they closed at 5pm and it was what I would consider a car of a rather citrus variety.

Then saw a low mileage 2016 VW Polo Match at a Ford dealer and phoned up they said someone was coming up to see it later that day but I could pay £250 to reserve it and they'd tell them not to bother. I'd only seen it in the photos and who is going to buy a used car without seeing in in the flesh and giving it the once over. They said if I didn't buy it the £250 would be refunded but I suspect if I'd agreed to buy it the £250 would have been the discount.

Two of my recent experiences, it's not like I'm a tyre kicker I contacted these places once and it was almost like they weren't really bothered about selling the car, just a 'buy it now or don't buy it' kind of attitude. Really different to a private buy a few months ago the guy was a gent and really went out of his way to explain everything he'd done, servicing he'd done and he knocked £500 off the asking when I said I was going to buy it. I know with a dealer you are covered up to six months under the warranty against it blowing up etc.



Edited by sutoka on Wednesday 30th June 07:38
It's sellers market.


Spleen

5,453 posts

121 months

Wednesday 30th June 2021
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sutoka said:
Stuff
Honestly? Struggling to see an issue, struck me as just a normal buying experience really.