JD Power 2021 results

[300bhp/ton]

Countdown said:

wormus said:

My own experience means more to me so I’ll continue buying them, others don’t have to if the guide scares them into buying something else. Based on the data we should all be buying Kias or Chevrolets but we don’t.

What gets my goat is a bunch of randoms on PH proclaiming themselves experts in JLR products when they’ve never even sat in one.

Struggling to get the figures but (AIUI) Kia/Hyundai sell 5x as much as JLR. Admittedly they will be cheaper cars but relaibility plays a big part in the choice-making process.

Not really. Or you've got to be fking kidding....

Which potential Range Rover owners will suddenly say sod it. I'm getting a Kia Rio instead

[A.J.M]

Doesn’t surprise me.

I’ll still keep buying LR’s though.

Rather amusingly, the only times mine ever left me on the hard shoulder was when LR specialists didn’t do their job properly.

My D3 did need upkeep but most of that was past 150k miles and it didn’t get an easy life. Until the specialist ruined it, it was turn key reliable and had been all over the U.K. and into Europe without issue.

Next one will be the New Defender.
Going by the forums, most glitches are silly software stuff that get resolved with software updates.

[Cold]

john41901 said:

smallredball said:

leef44 said:

I disagree, I know three people with Land Rovers and none of them have had breakdowns on the hard shoulder.

Data > anecdotes

Amazing some seem to have difficulty grasping this.

Does that mean we can ignore all the "friend of a friend had one and it broke" anecdotes?

[Countdown]

300bhp/ton said:

Countdown said:

wormus said:

My own experience means more to me so I’ll continue buying them, others don’t have to if the guide scares them into buying something else. Based on the data we should all be buying Kias or Chevrolets but we don’t.

What gets my goat is a bunch of randoms on PH proclaiming themselves experts in JLR products when they’ve never even sat in one.

Struggling to get the figures but (AIUI) Kia/Hyundai sell 5x as much as JLR. Admittedly they will be cheaper cars but relaibility plays a big part in the choice-making process.

Not really. Or you've got to be fking kidding....

Which potential Range Rover owners will suddenly say sod it. I'm getting a Kia Rio instead

If they're in the market for a FFRR it's highly unlikely that they would buy a Kia Rio. However they may well buy a Kia Telluride instead of a Discovery.

p.s. your argument reminds me of the 1970's/80's when owners of Vauxhalls and BL/Austin Rovers were poking fun of Japanese car owners.

Edited by Countdown on Wednesday 24th February 16:26

[anonymous-user]

john41901 said:

smallredball said:

leef44 said:

I disagree, I know three people with Land Rovers and none of them have had breakdowns on the hard shoulder.

Data > anecdotes

Amazing some seem to have difficulty grasping this.

The survey is based on anecdotal evidence. There’s nothing factual about it.

[anonymous-user]

unpc said:

The Mrs has had 4 LR products in a row and all have been faultless. Maybe she got lucky. Personally i wouldn't put too much stock in reliability surveys.

We must be a really lucky bunch to contradict “the data”

[smallredball]

300bhp/ton said:

Not really. Or you've got to be fking kidding....

Which potential Range Rover owners will suddenly say sod it. I'm getting a Kia Rio instead

Hang on - you changed two variables at once: brand and market segment, choosing a Rio mini instead of a Hyundai/Kia SUV. You're showing that you need to move goalposts in desperation.

But the snobbery certainly explains the "I don't care about the data" attitude of some JLR buyers.

[julian64]

Trouble with JD power is that it doesn't take the type of driver into account, which I would say is a bigger factor in reliability than the car manufacture

[john41901]

julian64 said:

Trouble with JD power is that it doesn't take the type of driver into account, which I would say is a bigger factor in reliability than the car manufacture

If they're anything like as "misguided" as some of the nutters owners on here you'd have to have some sympathy..

[smallredball]

julian64 said:

Trouble with JD power is that it doesn't take the type of driver into account, which I would say is a bigger factor in reliability than the car manufacture

<insert photo of pink Range Rover with sorry-looking Katie Price here>

I bet her service book isn't fully stamped.

[300bhp/ton]

smallredball said:

300bhp/ton said:

Not really. Or you've got to be fking kidding....

Which potential Range Rover owners will suddenly say sod it. I'm getting a Kia Rio instead

Hang on - you changed two variables at once: brand and market segment, choosing a Rio mini instead of a Hyundai/Kia SUV. You're showing that you need to move goalposts in desperation.

But the snobbery certainly explains the "I don't care about the data" attitude of some JLR buyers.

Neither Kia nor Hyundai sell an RR equivalent. So sorry chum, I've not moved anything. Wasn't my argument in the first place either.

[300bhp/ton]

Countdown said:

If they're in the market for a FFRR it's highly unlikely that they would buy a Kia Rio. However they may well buy a Kia Telluride instead of a Discovery.

Edited by Countdown on Wednesday 24th February 16:26

Not in the UK they wouldn't.

[leef44]

john41901 said:

smallredball said:

leef44 said:

I disagree, I know three people with Land Rovers and none of them have had breakdowns on the hard shoulder.

Data > anecdotes

Amazing some seem to have difficulty grasping this.

The data related to number of issues or warranty claims, depending on which report you are looking at. The data does not relate to number of breakdowns on hard shoulder.

I am not ignoring the data nor am I questioning the data. The data suggested there are a large number of issues which owners encounter, I have not contradicted that with my anecdotes.

[Countdown]

300bhp/ton said:

smallredball said:

300bhp/ton said:

Not really. Or you've got to be fking kidding....

Which potential Range Rover owners will suddenly say sod it. I'm getting a Kia Rio instead

Hang on - you changed two variables at once: brand and market segment, choosing a Rio mini instead of a Hyundai/Kia SUV. You're showing that you need to move goalposts in desperation.

But the snobbery certainly explains the "I don't care about the data" attitude of some JLR buyers.

Neither Kia nor Hyundai sell an RR equivalent. So sorry chum, I've not moved anything. Wasn't my argument in the first place either.

The survey isn't specifically about Range Rovers (only you keep referring to them), I assume it contains ALL JLR products. That being the case there is plenty of overlap. Would people choose an Evoque over a Kia Sportage,a Kia Sorrento over a Disco Sport? If they put reliability over badge snobbery I think they probably would.

[Countdown]

300bhp/ton said:

Countdown said:

If they're in the market for a FFRR it's highly unlikely that they would buy a Kia Rio. However they may well buy a Kia Telluride instead of a Discovery.

Edited by Countdown on Wednesday 24th February 16:26

Not in the UK they wouldn't.

The survey in the OP is based on US vehicles.

[Countdown]

julian64 said:

Trouble with JD power is that it doesn't take the type of driver into account, which I would say is a bigger factor in reliability than the car manufacture

What are you suggesting about JLR drivers?

[smallredball]

300bhp/ton said:

Neither Kia nor Hyundai sell an RR equivalent. So sorry chum, I've not moved anything. Wasn't my argument in the first place either.

Why choose the Rio, not the Sorento, Sportage ... ?

You can play dumb now, but we both know there's only one reason.

I'll bet there are plenty of (e.g.) Caravan Club members have shifted from JLR to Kia/Hyundai and other more reliable cars.

And thanks for the faux-bonhomie.

[300bhp/ton]

smallredball said:

Why choose the Rio, not the Sorento, Sportage ... ?

You can play dumb now, but we both know there's only one reason.

I'll bet there are plenty of (e.g.) Caravan Club members have shifted from JLR to Kia/Hyundai and other more reliable cars.

And thanks for the faux-bonhomie.

Can’t see any potential RR buyers opting for a Sportage either....

[swisstoni]

john41901 said:

julian64 said:

Trouble with JD power is that it doesn't take the type of driver into account, which I would say is a bigger factor in reliability than the car manufacture

If they're anything like as "misguided" as some of the nutters owners on here you'd have to have some sympathy..

You own an Alfa I notice.

[LG9k]

300bhp/ton said:

Can’t see any potential RR buyers opting for a Sportage either....

They might buy any one of the many large, luxury SUVs available in the USA, all of which have better JD Power Scores:

I got this list from Google to show some examples:
Best Luxury Large SUVs for 2021
2021 Lincoln Navigator.
2021 Mercedes-Benz G-Class.
2021 Cadillac Escalade.
2021 Mercedes-Benz GLS-Class.
2021 BMW X7.
2021 Land Rover Range Rover.
2021 Toyota Land Cruiser.
2021 Infiniti QX80.