RE: PHers To Get Up To 15% Insurance Discount With Flux

RE: PHers To Get Up To 15% Insurance Discount With Flux

Author
Discussion

Killer2005

19,656 posts

229 months

Wednesday 5th December 2012
quotequote all
Ash, really could do with your help, have sent you a pm

Ta

DaveH23

3,236 posts

171 months

Thursday 6th December 2012
quotequote all
Ash I have PM'd you.

Thanks.

Ash From Flux

1,138 posts

169 months

Thursday 6th December 2012
quotequote all
Hello
I seem to be having trouble getting PMs.
My e-mails are working fine so it may be best to e-mail me directly.
ashley.pearce@adrianflux.co.uk
Thanks

Killer2005

19,656 posts

229 months

Thursday 6th December 2012
quotequote all
Have sent you an email, cheers dude

Rossmini

6 posts

140 months

Wednesday 2nd January 2013
quotequote all
Hi Ash I passed my test today and insured my mini with Adrian Flux. I asked about the discount and was told by the girl it had already been applied. I asked how this could be as i had not mentioned Pistonheads and was told it was the same as being in a Mini owners club which i had advised her earlier. This seems a little unfair to me as there is no mention of this on the web page. I was happy with the service but could you look into it and just check this is correct.

Many thanks

Ross Martin

Ash From Flux

1,138 posts

169 months

Thursday 3rd January 2013
quotequote all
Hello Ross,
This is correct, we can give up to 15% discount for owners club members and that includes Pistonheads. Unfortunately we can only apply that discount once per policy even if you are a member of other clubs etc.
Thanks
Ash

fatboy b

9,500 posts

217 months

Thursday 3rd January 2013
quotequote all
Ash From Flux said:
Hello Ross,
This is correct, we can give up to 15% discount for owners club members and that includes Pistonheads. Unfortunately we can only apply that discount once per policy even if you are a member of other clubs etc.
Thanks
Ash
Hmmm. Funny that the "quote" I got suddenly already included the 15% discount when I mentioned PH.

I really don't see why Flux are still allowed on here. They fking boil my piss.

Ash From Flux

1,138 posts

169 months

Friday 4th January 2013
quotequote all
fatboy b said:
Hmmm. Funny that the "quote" I got suddenly already included the 15% discount when I mentioned PH.

I really don't see why Flux are still allowed on here. They fking boil my piss.
It should never just be included, we should always ask when processing the quotes if you are a member of an owners club/Pistonheads which then should apply the discount. The only reasons it may have been included already is maybe if you had a previous policy or quote in which we already had you down as being a member. Or you called from Pistonheads or a different owners club number, this displays where you are calling from on our phones. The clerk may have noticed this and applied the discount automatically. If you don't fit into these categories I can look into it for you and find out what has happened.
Thanks
Ash

nosittap

381 posts

146 months

Thursday 10th January 2013
quotequote all
Ash From Flux said:
fatboy b said:
Hmmm. Funny that the "quote" I got suddenly already included the 15% discount when I mentioned PH.

I really don't see why Flux are still allowed on here. They fking boil my piss.
It should never just be included, we should always ask when processing the quotes if you are a member of an owners club/Pistonheads which then should apply the discount. The only reasons it may have been included already is maybe if you had a previous policy or quote in which we already had you down as being a member. Or you called from Pistonheads or a different owners club number, this displays where you are calling from on our phones. The clerk may have noticed this and applied the discount automatically. If you don't fit into these categories I can look into it for you and find out what has happened.
Thanks
Ash
When I called for a quote, my 15% discount had "already been applied" also.

Was not asked if I was a member of any owners club before I got my quote, then when I mentioned the PH discount it was miraculously applied already. rolleyes

Ash From Flux

1,138 posts

169 months

Friday 11th January 2013
quotequote all
nosittap said:
When I called for a quote, my 15% discount had "already been applied" also.

Was not asked if I was a member of any owners club before I got my quote, then when I mentioned the PH discount it was miraculously applied already. rolleyes
Hello, This should not be happening as you have described it. If you can PM me you name and post code I can look to see if there was a reason it had been applied or if the staff member has made a mistake.
Thank you
Ash

The Moose

22,865 posts

210 months

Thursday 17th January 2013
quotequote all
Ash From Flux said:
The Moose said:
Hi there

I have a rather heavily modified 4x4 that I'd like to insure. Would you guys quote for it?

Cheers

The Moose
Hello
We should be able to do a good quote on this depending on your details. If you would like to PM me the infor below I can have a look for you.
Thanks
Ash



  • *************
YOUR DETAILS
Name:
Post Code:
House Number:
DOB:
Best Quote/Excess:
Marital Status:
Time living in UK:
Occupation:
Social use, Commuting or Business use?:
When did you pass your test?:
Convictions or point within 5 years:
Claims or Accidents in 5 years:
Disabilities:

  • *************
VEHICLE
Reg:
Make:
Model:
CC:
Year:
Fuel:
Value:
Date Purchased:
Annual Mileage:
Overnight Parking:
Alarm, Immobiliser, tracker?:
Mods:
Rough BHP (if modded):
Do you own/drive another car?:
Have you owned any high performance cars/ what were they:

  • *************
COVER
Comp or TPFT:
NCB:
Protected?:
Just responded to this. Have you received the PM?

Ash From Flux

1,138 posts

169 months

Friday 18th January 2013
quotequote all
The Moose said:
Just responded to this. Have you received the PM?
Hello
I have come in this morning and my e-mails seem to have frozen in the snow but it should come through as soon as they are up and running. I will get the quote sorted today. If I don't get the PM for some reason I will let you know.
Thanks
Ash

Ash From Flux

1,138 posts

169 months

Friday 18th January 2013
quotequote all
The Moose said:
Just responded to this. Have you received the PM?
Hello
I have recieved your details and emailed you some quote information.
Thank you
Ash

Hughesie

12,573 posts

283 months

Friday 18th January 2013
quotequote all
Hi Ash,

Just dropped you a PM regarding my move from an M6 currently insured with Flux to a 599 - and the lack of a response from teh team who i called this week..

Regards
Justin

Ash From Flux

1,138 posts

169 months

Friday 18th January 2013
quotequote all
Hughesie said:
Hi Ash,

Just dropped you a PM regarding my move from an M6 currently insured with Flux to a 599 - and the lack of a response from teh team who i called this week..

Regards
Justin
Hello
I have sent you a reply via email.
I have chased up the team that deals with these types of cars so hopefully you will get a response today. Sorry about the lack of communication i'm not sure whats happened there.
Thanks
Ash

Ash From Flux

1,138 posts

169 months

Friday 18th January 2013
quotequote all
swerni said:
Flash git!

wink
Maybe one day frown

ZOLLAR

19,908 posts

174 months

Monday 28th January 2013
quotequote all
swerni said:
Who's the miserable Scott you employ who I would have spoken to about the new quote on the mini?

Speaking to someone so obviously disinterested and unwilling to help was enough to make me hang up and shop around.

can you inform him that you can transfer no claims between spouses.
I know this as you've done it before for me.

If there is anyone there in that division capable of an intelligent conversation, please let me know before I
renew elsewhere.
Generally you can only transfer NCB between spouses once so this sentence would suggest to me that what he said is correct.

Admittedly it may vary per insurer.

ZOLLAR

19,908 posts

174 months

Monday 28th January 2013
quotequote all
swerni said:
I've got 4 lots, this one isn't the one that was moved last time.
Ah well in that case if they haven't been transferred before then I see no problem, although as said it may be that the insurer Flux are acting on behalf don't accept transferring NCB.

Ash From Flux

1,138 posts

169 months

Tuesday 29th January 2013
quotequote all
Hello
Swapping NCB over into your spouse's name is something that our insurers used to do but can no longer do so Sean was correct in what he was saying. The insurers would only consider doing it under extreme circumstances. However I can have a look for you at quotes to insure the vehicle in your wifes name if you would like. Due to your details the managers may be able to get a decent quote for you.
Thanks
Ash

Ash From Flux

1,138 posts

169 months

Tuesday 29th January 2013
quotequote all
Hello thats not a problem at all.
We will be open 9-7 for quotes.
Thanks
Ash