My Car gets Stolen from Honda and my Insurance gos up? Why

[john_p]

The reason is: because insurance companies want to make money

Find another insurer who won't load your premium for a non-fault no-cost 'claim', or start your own.

[Chiswickboy]

saaby93 said:

Muzzer said:

Who is the 1st and 2nd party?

The OP and his Insurer.

[saaby93]

Chiswickboy said:

saaby93 said:

Who is the 1st and 2nd party?

The OP and his Insurer.

ok they werent involved
Its almost as if the garage has bought the OPs car off him.
Shirley it was the garage not the OP that had the insurance claim anyways

[Batlamb]

Hello All

After getting a reply from my Insurance Company I felt that I should post the results.

After reading a three page letter which looks like someone copy and pasted a lot of rubbish to put in to the letter they feel that I am more likely to have my car stolen again and that they have figures to back this up. My best bit of the letter is this bit -

"Examples of this include customers regularly driving in accident black spots or parking their car in places where it is likely to become damaged. I understand you may feel these situations do not apply to you. However, I am sure you can appreciate we cannot take the specific circumstances of all incidents into account."

What I love about this part of the letter is that they have told me that they have looked in to the matter and found that I am in the wrong. Yet, they are also telling that they I should appreciate that they can't look in to it.

I think I might call them up and see what they have to say for themselves. If there is no change I will just get in touch with the Financial Ombudsman and see what they say about the matter.

Cheeky robbing Insurance Companies.

[R1 Loon]

Batlamb said:

Hello All

After getting a reply from my Insurance Company I felt that I should post the results.

After reading a three page letter which looks like someone copy and pasted a lot of rubbish to put in to the letter they feel that I am more likely to have my car stolen again and that they have figures to back this up. My best bit of the letter is this bit -

"Examples of this include customers regularly driving in accident black spots or parking their car in places where it is likely to become damaged. I understand you may feel these situations do not apply to you. However, I am sure you can appreciate we cannot take the specific circumstances of all incidents into account."

What I love about this part of the letter is that they have told me that they have looked in to the matter and found that I am in the wrong. Yet, they are also telling that they I should appreciate that they can't look in to it.

I think I might call them up and see what they have to say for themselves. If there is no change I will just get in touch with the Financial Ombudsman and see what they say about the matter.

Cheeky robbing Insurance Companies.

The FOS will have a laugh and then ask you what your concern is, as they can't & won't adjudicate on pricing models.

[Papa Hotel]

Batlamb said:

Hello All

After getting a reply from my Insurance Company I felt that I should post the results.

After reading a three page letter which looks like someone copy and pasted a lot of rubbish to put in to the letter they feel that I am more likely to have my car stolen again and that they have figures to back this up. My best bit of the letter is this bit -

"Examples of this include customers regularly driving in accident black spots or parking their car in places where it is likely to become damaged. I understand you may feel these situations do not apply to you. However, I am sure you can appreciate we cannot take the specific circumstances of all incidents into account."

What I love about this part of the letter is that they have told me that they have looked in to the matter and found that I am in the wrong. Yet, they are also telling that they I should appreciate that they can't look in to it.

I think I might call them up and see what they have to say for themselves. If there is no change I will just get in touch with the Financial Ombudsman and see what they say about the matter.

Cheeky robbing Insurance Companies.

So pretty much exactly what I said in the second post in this thread. Go me.
You were told by others as well. Dude, you don't have a case to argue.

[Negative Creep]

Only thing you can do is take your business elsewhere

[i remember]

My mum is a named driver on my policy, they decided i should pay an extra £12 because someone drove into the side of her car about a year or so ago and that i should pay even though is was 100% not my mums fault.

Theres no logic in it, but unfortunately thats the way they play

[Engineer1]

There is logic at its most basic, treat the car as an entity in its own right and you see the insurer is reacting to people who put the car at risk. Have a no fault accident due to where you parked the car, well it's due to where you parked. Allow someone who has crashed recently to drive your car, well they have crashed recently etc. Basically the insurer assumes you do everything in your power to prevent a claim so if you do claim you can't be doing it well enough.

[neiljohnson]

It sucks but its what happens. I had my brothers car at my work so i could do some bits on it & a fking idiot in a barryed Bmw reversed into it it was all sorted between said idiots insurance & the companys as it was in our possesion when it happened but when he renewed his insurance it went up £150 & was told he is lucky they are not taking action against him for not telling them it had happened!!!! he had no courtesy car (i gave him our company one so no charge to insuranace company) & it was a £900 repair bill so no thousands of pounds on injury claims.

[LeoSayer]

Negative Creep said:

Only thing you can do is take your business elsewhere

How should he answer the question 'Have you made any claims in the last 5 years?'

Edited by LeoSayer on Wednesday 29th December 09:49

[CatherineJ]

Why not get alternative quotes? If there is a better deal, take your business elsewhere.

Quite weird reading this thread as I had my civic stolen from a Honda dealer in Bristol back in the late 90's. The dealer somehow had managed to leave the keys in it in their compound after servicing it. The little swine's had been shop lifting in a nearby Tesco and then went on a jolly to Tesco in Cirencester where they dumped it. It was quite badly damaged externally and the insides looked as though a teenage cider party had occurred.

[Batlamb]

R1 Loon said:

Batlamb said:

Hello All

After getting a reply from my Insurance Company I felt that I should post the results.

After reading a three page letter which looks like someone copy and pasted a lot of rubbish to put in to the letter they feel that I am more likely to have my car stolen again and that they have figures to back this up. My best bit of the letter is this bit -

"Examples of this include customers regularly driving in accident black spots or parking their car in places where it is likely to become damaged. I understand you may feel these situations do not apply to you. However, I am sure you can appreciate we cannot take the specific circumstances of all incidents into account."

What I love about this part of the letter is that they have told me that they have looked in to the matter and found that I am in the wrong. Yet, they are also telling that they I should appreciate that they can't look in to it.

I think I might call them up and see what they have to say for themselves. If there is no change I will just get in touch with the Financial Ombudsman and see what they say about the matter.

Cheeky robbing Insurance Companies.

The FOS will have a laugh and then ask you what your concern is, as they can't & won't adjudicate on pricing models.

If you are telling me that you would do nothing after a quite huge hike for something that was way out of your control then I must be nuts. At the end of the day I can see why prices for insurance are high, but to put prices up on any opportunity is wrong. Theses things need to be looked in more detail as it is unfair to price hike over things that are not in peoples control. Even if the Financial Ombudsman do nothing about it at least I have tried to something then just sit back and just get robbed blind.

[R1 Loon]

Batlamb said:

If you are telling me that you would do nothing after a quite huge hike for something that was way out of your control then I must be nuts. At the end of the day I can see why prices for insurance are high, but to put prices up on any opportunity is wrong. Theses things need to be looked in more detail as it is unfair to price hike over things that are not in peoples control. Even if the Financial Ombudsman do nothing about it at least I have tried to something then just sit back and just get robbed blind.

It is a free market, the government and their appointed regulators can not control pricing models. They have no mandate to investigate it within Financial Services in any event.

Theoretically the FSA could intervene, but in a market where all insurers (bar Admiral) are losing money on car insurance, then it would be a waste of time. Any investigation like this tends to be politically motivated where huge profits are being made, rather than where losses are being made. However the government has asked for views form the insurance companies as to why premiums are rising and the findings have confirmed their concerns over the compensation culture in this country.

[DrDeAtH]

surely the dealership 'purchased' the car from the OP, it wasnt stolen......honest guv...

if that was the case in point... no insurance loading can be applied

[Batlamb]

DrDeAtH said:

surely the dealership 'purchased' the car from the OP, it wasnt stolen......honest guv...

if that was the case in point... no insurance loading can be applied

Sadly Dr Death somehow they think that it is my fault so they wont take it off even though it has not cost them a bean. I spoke to them on the telephone today and this is what they have as good as said.

[Batlamb]

Loon I can see where you are coming from on this one. But at the end of the day if Insurance Companies want to change this they can by all getting together and trying to bring down the cost of repairing a car and whiplash payouts. Someone went in to the back of me last year and I was given an A Class Merc for a loan car. When the car was repaired I called the Insurance Company to tell them that I dont need it any more. The car was collect a week later and the hire company told me that they were only told by the insurance company to pick it up that day. So I imagine having an A Class Merc sitting on my driveway for nothing cost £500 for a week?

But at the same time Insurance companies are quick enough to change the prices when it suits them, but if they dont look after there customers and cut the red tape then no wonder they are in the mess they are in. Take today. When speaking to my Insurance Company they told me that it was as good as my fault my car got stolen from my Honda Dealer, which is utter madness.

R1 Loon said:

Batlamb said:

If you are telling me that you would do nothing after a quite huge hike for something that was way out of your control then I must be nuts. At the end of the day I can see why prices for insurance are high, but to put prices up on any opportunity is wrong. Theses things need to be looked in more detail as it is unfair to price hike over things that are not in peoples control. Even if the Financial Ombudsman do nothing about it at least I have tried to something then just sit back and just get robbed blind.

It is a free market, the government and their appointed regulators can not control pricing models. They have no mandate to investigate it within Financial Services in any event.

Theoretically the FSA could intervene, but in a market where all insurers (bar Admiral) are losing money on car insurance, then it would be a waste of time. Any investigation like this tends to be politically motivated where huge profits are being made, rather than where losses are being made. However the government has asked for views form the insurance companies as to why premiums are rising and the findings have confirmed their concerns over the compensation culture in this country.

[frosted]

I still don't understand why the garage is not accepting responsibility for your loses while they had the car . They paid out for the car and now they should pay for you insurance rise since the theft has been logged on against you while on their premises

I would go to a solicitor and take it from there

[Batlamb]

frosted said:

I still don't understand why the garage is not accepting responsibility for your loses while they had the car . They paid out for the car and now they should pay for you insurance rise since the theft has been logged on against you while on their premises

I would go to a solicitor and take it from there

I am in the process of doing that now Frosted. I have been in contact with Consumer Direct (http://www.consumerdirect.gov.uk/) and they have given me some advice so a letter is on its way to Mr Honda Dealer to claim for some money.

Will keep you all posted in to what happens next.

[R1 Loon]

Batlamb said:

Loon I can see where you are coming from on this one. But at the end of the day if Insurance Companies want to change this they can by all getting together and trying to bring down the cost of repairing a car and whiplash payouts. Someone went in to the back of me last year and I was given an A Class Merc for a loan car. When the car was repaired I called the Insurance Company to tell them that I dont need it any more. The car was collect a week later and the hire company told me that they were only told by the insurance company to pick it up that day. So I imagine having an A Class Merc sitting on my driveway for nothing cost £500 for a week?

But at the same time Insurance companies are quick enough to change the prices when it suits them, but if they dont look after there customers and cut the red tape then no wonder they are in the mess they are in. Take today. When speaking to my Insurance Company they told me that it was as good as my fault my car got stolen from my Honda Dealer, which is utter madness.

Insurers can't get together though, as this would be seen as acting as a cartel and in breach of the Competition Act, Virgin & BA were fined £millions a couple fo years back for doing just this. That resulted in the breakdown of some informal agreements that limited costs between insurers, as all were worried about receiving a similar fine.

In any event, the issue over injury compensation and credit hire cars is not one that the insurers alone could fix, they'd need the agreement of the Law Society, the Credit Hiore Operators and the Government to do something about No Win, No Fee.

Can't speak for your insurer on the theft from the dealer, but admit it is a bit bizarre.