Vauxhall Insignia
Discussion
noel123 said:
This car was first registered July 30 2009. I took delivery in March 2010 with just delivery mileage of around 50 miles. Have contacted VX Customer Care. Rather pointless exercise as they merely repeat the wear and tear arguement. The dealer will remove the gearbox to-morrow to establish any mechanical fault. I have a strong feeling that I will end up very much the loser. I strongly suggest that buyers should think twice where this company is concerned. I have tried to speak witjh the VX area rep but cannot get his number.
How annoying. Correction ~ infuriating !Because of their attitude and stance on this clutch issue, I'd want to be present as the gearbox is removed so that I could see for myself what's what. Of course, this is very unlikely to be agreed to because of H and S issues or some other excuse but, a friendly independent Inspector witness in the trade may be allowable.
I am strictly a self taught amateur spanner twirler without any formal traing whatsoever but do have a good idea of what goes on under a car's bonnet, unlike the majority of car users. Simply because I am interested in such things... Over fifty years of numerous car ownership, I've saved a nice few quid as a result. All because of the first car I owned and entrusted to the dealer to repair they managed to balls up a simple clutch issue ( which wasn't ). Your clutch has gorn! Exasperated at their balls up, I took the car away from them and investigated the problem myself. A clutch hydraulic seal kit and a couple of leisurely hours later my MGB changed gear sweet as anything. Ever since that first experience back in the mid-60s, always in the back of my mind was a little voice reminding me...
BEWARE PROFESSIONALS ~ Some speaketh with forked tongue and some do not know what they're on about! Others are just plain crooked! This allpies to all walks of life where the species Homo sapiens is concerned.
Over the past thirty years, I have purchased the occasional "problem" car from exasperated owners who have given up on their car and decide to "get rid" having unsuccessfully spent a small fortune on it for pro-repairs and still not rectified. In every instance I have been able to identify the problem and fix it for a small fraction of what those previous owners spent on the car and still no fix.
When faced with this sort of scenario, the poor car user is on a kick up the jacksee whichever way they bend over. Unfortiunately, such scenarios are still widespread...
Those many years warrantees sales tools many new cars now come with... Do please read the small print, and the very small print ... there's lots of it....failure to so so could be a steep and expensive learning curve.
EDIT to add @ 19:29
chrissyr32 said:
Hold on...isnt this the vauxhall with the new 100,000mile...lifetime,no quibble warranty??
What a load of b
ks!!!
Sell it and buy something jap or german.
That is no guarantee the same thing will not happen. Not just GM products, this is a problem across the whole car manufacturer spectrum.What a load of b
ks!!!Sell it and buy something jap or german.
Edited by MGJohn on Thursday 13th January 19:29
chrissyr32 said:
Hold on...isnt this the vauxhall with the new 100,000mile...lifetime,no quibble warranty??
What a load of bks!!!
Sell it and buy something jap or german.
I think the OPs car pre dates the liftetime warranties starting.What a load of b
ks!!!Sell it and buy something jap or german.
Someething German, where did you think Opel are from? the moon ?
Crafty_ said:
For HellDriver - an Insignia VXR was driven around the 'ring for 10,000km as a tiny part of its final testing, including 1000km in a single day. Not a single problem was found with the vehicle.
As you're hard-of-reading, it's HellDiver. Not HellDriver.You seem to be impressed that a new car can do 1000km in a day. That's 41kph. 26 miles per hour.
So, you're crowing that a 280hp Vauxhall can achieve an average of 26mph without breaking down?
HellDiver said:
Crafty_ said:
For HellDriver - an Insignia VXR was driven around the 'ring for 10,000km as a tiny part of its final testing, including 1000km in a single day. Not a single problem was found with the vehicle.
As you're hard-of-reading, it's HellDiver. Not HellDriver.You seem to be impressed that a new car can do 1000km in a day. That's 41kph. 26 miles per hour.
So, you're crowing that a 280hp Vauxhall can achieve an average of 26mph without breaking down?
Except the Insignia is 325hp.
Woo, 325hp. That makes it even more miserable.
I've an average of 33mph on my car's computer over the last 10,000 miles. It's 125hp, has 65k on the clock, and is 6 years old. It hasn't broken down, either.
By your logic, my stty old Mondeo is therefore more reliable than Vauxhall's most expensive car.
I've an average of 33mph on my car's computer over the last 10,000 miles. It's 125hp, has 65k on the clock, and is 6 years old. It hasn't broken down, either.
By your logic, my s
tty old Mondeo is therefore more reliable than Vauxhall's most expensive car.Helldivers ~ Helldrivers ~ reminds me ~ back in the day I saw this when still at school. Both the Future "007" and "The Prisoner" earning a crust as ..... Hell Drivers... 
HELL DRIVERS
Coming soon to a cinema near you ... in 1957!...
Love these old monochrome Brit films...
Bit off topic but, what the Hell ...;)
..
HELL DRIVERS
Coming soon to a cinema near you ... in 1957!...
Love these old monochrome Brit films...
Bit off topic but, what the Hell ...;)
..
HellDiver said:
I had 5 Vauxhalls. I used to think they were good cars. I didn't know that not all cars had niggly faults. Then I changed jobs, which meant I could drive lots of different cars, and suddenly I realised Vauxhalls were a bit pants.
It's personal preference at the end of the day really. I was the opposite, drove lots of cars and only really 'got on' with vauxhalls. Every make of car has niggly faults in every model...Some are just not noticed by some people.Had a manual Insignia last year as a company car and never had one issue with it. Found it to be a great car since have had another one. This too has been perfect.
My opinion of this is that all manufacturers have issues with cars, componets fail in all cars at some point.
A friend has a new Mondeo and absolutly loved the way it drove but its always in the garage. My father in law had one that was faultless he replaced it with a Honda Jazz, that had a CVT gearbox, brake servo and a steering rack within 12 months. It never stopped rattling either. Ferrari 458 set on fire as did the BMW Mini, 1 series diesels suffer from clutch judder they also like to eat the inlet manifolds damaging the engine. The list could go on and on
My experience with dealers is that it is very much down to the individuals that work there. Unfortunatly some people are simply better at there job than others and better able to explain the situation.
Truth is it is easy to damage the clutch of a car where there is abuse concerned and while you probably are genuine with a genuine fault on your vehicle the dealer will have had many people come in that genuinly have abused the vehicle. Dealers stance should should be clearly explained that this would be covered under warranty subject to a full strip down and inspection. At the inspection stage ask to see the components for yourself to validate their decision, ask for all the related components to be inspected,(slave cylinder, master cylinder, pipes etc).
When abuse is Proven then this is different. Do you ride the clutch? loan the vehicle to a enthusiastic child? Does your partner driver the vehicle? Rest your foot on the clutch pedal instead of the footrest?
My opinion of this is that all manufacturers have issues with cars, componets fail in all cars at some point.
A friend has a new Mondeo and absolutly loved the way it drove but its always in the garage. My father in law had one that was faultless he replaced it with a Honda Jazz, that had a CVT gearbox, brake servo and a steering rack within 12 months. It never stopped rattling either. Ferrari 458 set on fire as did the BMW Mini, 1 series diesels suffer from clutch judder they also like to eat the inlet manifolds damaging the engine. The list could go on and on
My experience with dealers is that it is very much down to the individuals that work there. Unfortunatly some people are simply better at there job than others and better able to explain the situation.
Truth is it is easy to damage the clutch of a car where there is abuse concerned and while you probably are genuine with a genuine fault on your vehicle the dealer will have had many people come in that genuinly have abused the vehicle. Dealers stance should should be clearly explained that this would be covered under warranty subject to a full strip down and inspection. At the inspection stage ask to see the components for yourself to validate their decision, ask for all the related components to be inspected,(slave cylinder, master cylinder, pipes etc).
When abuse is Proven then this is different. Do you ride the clutch? loan the vehicle to a enthusiastic child? Does your partner driver the vehicle? Rest your foot on the clutch pedal instead of the footrest?
H100S said:
Had a manual Insignia last year as a company car and never had one issue with it. Found it to be a great car since have had another one. This too has been perfect.
My opinion of this is that all manufacturers have issues with cars, componets fail in all cars at some point.
A friend has a new Mondeo and absolutly loved the way it drove but its always in the garage. My father in law had one that was faultless he replaced it with a Honda Jazz, that had a CVT gearbox, brake servo and a steering rack within 12 months. It never stopped rattling either. Ferrari 458 set on fire as did the BMW Mini, 1 series diesels suffer from clutch judder they also like to eat the inlet manifolds damaging the engine. The list could go on and on
My experience with dealers is that it is very much down to the individuals that work there. Unfortunatly some people are simply better at there job than others and better able to explain the situation.
Truth is it is easy to damage the clutch of a car where there is abuse concerned and while you probably are genuine with a genuine fault on your vehicle the dealer will have had many people come in that genuinly have abused the vehicle. Dealers stance should should be clearly explained that this would be covered under warranty subject to a full strip down and inspection. At the inspection stage ask to see the components for yourself to validate their decision, ask for all the related components to be inspected,(slave cylinder, master cylinder, pipes etc).
When abuse is Proven then this is different. Do you ride the clutch? loan the vehicle to a enthusiastic child? Does your partner driver the vehicle? Rest your foot on the clutch pedal instead of the footrest?
Thoughtful posting ... that makes a refreshing change from the incessant 'mindset' posts that usually infest PH.My opinion of this is that all manufacturers have issues with cars, componets fail in all cars at some point.
A friend has a new Mondeo and absolutly loved the way it drove but its always in the garage. My father in law had one that was faultless he replaced it with a Honda Jazz, that had a CVT gearbox, brake servo and a steering rack within 12 months. It never stopped rattling either. Ferrari 458 set on fire as did the BMW Mini, 1 series diesels suffer from clutch judder they also like to eat the inlet manifolds damaging the engine. The list could go on and on
My experience with dealers is that it is very much down to the individuals that work there. Unfortunatly some people are simply better at there job than others and better able to explain the situation.
Truth is it is easy to damage the clutch of a car where there is abuse concerned and while you probably are genuine with a genuine fault on your vehicle the dealer will have had many people come in that genuinly have abused the vehicle. Dealers stance should should be clearly explained that this would be covered under warranty subject to a full strip down and inspection. At the inspection stage ask to see the components for yourself to validate their decision, ask for all the related components to be inspected,(slave cylinder, master cylinder, pipes etc).
When abuse is Proven then this is different. Do you ride the clutch? loan the vehicle to a enthusiastic child? Does your partner driver the vehicle? Rest your foot on the clutch pedal instead of the footrest?
Well said H100S..
Si_steve said:
HellDiver said:
I had 5 Vauxhalls. I used to think they were good cars. I didn't know that not all cars had niggly faults. Then I changed jobs, which meant I could drive lots of different cars, and suddenly I realised Vauxhalls were a bit pants.
It's personal preference at the end of the day really. I was the opposite, drove lots of cars and only really 'got on' with vauxhalls. Every make of car has niggly faults in every model...Some are just not noticed by some people.Anyway, back to the Insignia - my dad has one and it's a nice car. He had an issue with a buzzing sound at a certain rpm which he struggle to get sorted by the dealer but that was more the dealers poor service.
He's had Vauxhalls for over 30 years. The only problems I remember him having were:
HGF on a 2.0i Cavalier (with about 150k miles on clock)
Sticking valves on a 1.6 16v Vectra b (turned out to be a known issue, Vx paid majority of repair cost)
Premature seat wear on a Vectra c (repaired under warranty twice - turned out to be a pair of his trousers that had weird pocket which was doing it, sshhh
)The issue mentioned above with the Insignia.
Not bad for over 30 years of cars with a griffin badge. I'd say he has had roughly:
1 Carlton
7 Cavaliers (various mk's)
2 Astras
1 Belmont
1 Nova
3 Vectras
1 Insignia
All i'm saying is, some people would have nothing but a Vauxhall. I've tried to suggest other marques but he's happy with them. He would never buy a Ford.
Someone else might be the other way about.
Insignis clutch failure:
Vauxhall have now informed me that I am solely responsible for this clutch failure and the £1600 repair bill. Having taken legal advice, it is my intention to have this case tested by taking my local “Network Q” to Court. I have also had the clutch and flywheel independently examined by an expert who has made over 800 court appearances as a professional witness on related matters. He made some interesting comments. For obvious reasons, I cannot go into detail at the moment but, if my case is judged to have merit, I will be more than happy to provide anyone interested with an “action pack” to challenge this company`s “driver error” wear and tear argument.
After driving somewhere between 750,000 and one million miles over 49 motoring years without ever burning out a clutch, I find it extremely odd that I have to drive a Vauxhall Insignia for 3,886 miles to discover that I am totally incompetent with regard to my driving technique. I have actually undergone four separate driver training courses in my lifetime and, without exception, my instructors emphasised the damage which can occur through “riding the clutch “ Judging by other comments made concerning this vehicle, I am not alone regarding this issue and, in my view, “driver error” is being used as a “get out of jail free card” by this manufacturer to avoid accepting responsibility for a fault whic could , in fact, be traced back to the factory.
I really hope that my experience, and the general attitude of Vauxhall customer care, will aid other undecided potential buyers of Insignias or, indeed, any Vauxhall.
Vauxhall have now informed me that I am solely responsible for this clutch failure and the £1600 repair bill. Having taken legal advice, it is my intention to have this case tested by taking my local “Network Q” to Court. I have also had the clutch and flywheel independently examined by an expert who has made over 800 court appearances as a professional witness on related matters. He made some interesting comments. For obvious reasons, I cannot go into detail at the moment but, if my case is judged to have merit, I will be more than happy to provide anyone interested with an “action pack” to challenge this company`s “driver error” wear and tear argument.
After driving somewhere between 750,000 and one million miles over 49 motoring years without ever burning out a clutch, I find it extremely odd that I have to drive a Vauxhall Insignia for 3,886 miles to discover that I am totally incompetent with regard to my driving technique. I have actually undergone four separate driver training courses in my lifetime and, without exception, my instructors emphasised the damage which can occur through “riding the clutch “ Judging by other comments made concerning this vehicle, I am not alone regarding this issue and, in my view, “driver error” is being used as a “get out of jail free card” by this manufacturer to avoid accepting responsibility for a fault whic could , in fact, be traced back to the factory.
I really hope that my experience, and the general attitude of Vauxhall customer care, will aid other undecided potential buyers of Insignias or, indeed, any Vauxhall.
Good luck with it.
I don't honestly see why the dealer's disputing this. Unless it's a VXR and they think you've been giving it the full moo at every traffic light or you've been leaving that (fkING IDIOTIC) electronic handbrake on the whole time then I can't see why they'd think it was in anyway your fault.
Aside from this the dealer will be claiming the whole cost back from Vauxhall as well. Talking of which, £1600? I'm pretty sure a Ferrari F355 clutch job comes in at less than that from a dealer.
I don't honestly see why the dealer's disputing this. Unless it's a VXR and they think you've been giving it the full moo at every traffic light or you've been leaving that (f
kING IDIOTIC) electronic handbrake on the whole time then I can't see why they'd think it was in anyway your fault.Aside from this the dealer will be claiming the whole cost back from Vauxhall as well. Talking of which, £1600? I'm pretty sure a Ferrari F355 clutch job comes in at less than that from a dealer.
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