Todays RECALL on 991 GT3...
Discussion
:
av185 said:
A good number also bailed after depositing on the 991 following the engine problems affecting just the 2 cars......probably their worst decision with hindsight. Clearly values have been totally unaffected and in any event who would run a latish GT3 997 or 991 without warranty.
I would! :-) I decided a while ago the OPC warranty isn't worth it and am prepared to take my chances with the Metzger. If something goes wrong I'll pay for it with what i've saved in premiums...I was talking to someone whose opinion I respect in the trade (Porsche independent) this week and he was saying the 991 GT3 engine is increasingly causing them problems from a customer satisfaction point of view.
I'm sure Porsche will make them reliable eventually and everything will settle down, but I'm not sure I'd be as keen to go warranty-less with the 991.
spyderlight said:
I can't see how this is causing an independent dealer problems with customer satisfaction as the majority of these cars are still under warranty with Porsche?
Quite simple really: buyers purchases from Indy, engine returns a serious fault inside the first week, buyer returns car to Indy, demands money back. :-(Demands money back from Indy, these aren't new cars that they are selling and if & when any problems do occur they are covered by Porsche Warranty which I have no doubt the Independent dealer will point out to the buyer.
Customer satisfaction is not something that Indys on the whole are to worried about especially when the car has main dealer Warranty.
All manufactures have recalls across all brands of all cars its no big deal.
The whole issue of these engines has been blown out of all proportions due to the negative talk on these forums from people who do not OWN or have had any EXPERIENCE with this engine.
There were 3 fires on new engines and Porsche recalled all 785 rather than trying fix the problem at the dealers they supplied the dealers with new engines which would protect there reputation more than allowing dealers the chance of making any mistakes with repairs.
The fact that all engines were recalled does not mean the rest of 782 left would of given any problem as there were engines at that time with 1000,s miles on without any issues it only seemed to of been very low milage engines that set on fire,
Second engine recall was for 10 cars worldwide and the latest is a recall for the UK of 35 cars for plugs & coil pack no big deal.
I spoke to friend of mine the other day he has a brand new Toyota AYGO with low milage and has had two engines fail already and this is suppose to be a reliable brand I appreciate its not a high end car, but none the less well respected manufacture.
Hope you have taken in to consideration how many many years of Warranty money you will need to have saved up if your engine was to go bang inside to replace your engine out of your own pocket.
Customer satisfaction is not something that Indys on the whole are to worried about especially when the car has main dealer Warranty.
All manufactures have recalls across all brands of all cars its no big deal.
The whole issue of these engines has been blown out of all proportions due to the negative talk on these forums from people who do not OWN or have had any EXPERIENCE with this engine.
There were 3 fires on new engines and Porsche recalled all 785 rather than trying fix the problem at the dealers they supplied the dealers with new engines which would protect there reputation more than allowing dealers the chance of making any mistakes with repairs.
The fact that all engines were recalled does not mean the rest of 782 left would of given any problem as there were engines at that time with 1000,s miles on without any issues it only seemed to of been very low milage engines that set on fire,
Second engine recall was for 10 cars worldwide and the latest is a recall for the UK of 35 cars for plugs & coil pack no big deal.
I spoke to friend of mine the other day he has a brand new Toyota AYGO with low milage and has had two engines fail already and this is suppose to be a reliable brand I appreciate its not a high end car, but none the less well respected manufacture.
Hope you have taken in to consideration how many many years of Warranty money you will need to have saved up if your engine was to go bang inside to replace your engine out of your own pocket.
spyderlight said:
Demands money back from Indy, these aren't new cars that they are selling and if & when any problems do occur they are covered by Porsche Warranty which I have no doubt the Independent dealer will point out to the buyer.
Customer satisfaction is not something that Indys on the whole are to worried about especially when the car has main dealer Warranty.
All manufactures have recalls across all brands of all cars its no big deal.
The whole issue of these engines has been blown out of all proportions due to the negative talk on these forums from people who do not OWN or have had any EXPERIENCE with this engine.
There were 3 fires on new engines and Porsche recalled all 785 rather than trying fix the problem at the dealers they supplied the dealers with new engines which would protect there reputation more than allowing dealers the chance of making any mistakes with repairs.
The fact that all engines were recalled does not mean the rest of 782 left would of given any problem as there were engines at that time with 1000,s miles on without any issues it only seemed to of been very low milage engines that set on fire,
Second engine recall was for 10 cars worldwide and the latest is a recall for the UK of 35 cars for plugs & coil pack no big deal.
I spoke to friend of mine the other day he has a brand new Toyota AYGO with low milage and has had two engines fail already and this is suppose to be a reliable brand I appreciate its not a high end car, but none the less well respected manufacture.
Hope you have taken in to consideration how many many years of Warranty money you will need to have saved up if your engine was to go bang inside to replace your engine out of your own pocket.
Customer satisfaction is not something that Indys on the whole are to worried about especially when the car has main dealer Warranty.
All manufactures have recalls across all brands of all cars its no big deal.
The whole issue of these engines has been blown out of all proportions due to the negative talk on these forums from people who do not OWN or have had any EXPERIENCE with this engine.
There were 3 fires on new engines and Porsche recalled all 785 rather than trying fix the problem at the dealers they supplied the dealers with new engines which would protect there reputation more than allowing dealers the chance of making any mistakes with repairs.
The fact that all engines were recalled does not mean the rest of 782 left would of given any problem as there were engines at that time with 1000,s miles on without any issues it only seemed to of been very low milage engines that set on fire,
Second engine recall was for 10 cars worldwide and the latest is a recall for the UK of 35 cars for plugs & coil pack no big deal.
I spoke to friend of mine the other day he has a brand new Toyota AYGO with low milage and has had two engines fail already and this is suppose to be a reliable brand I appreciate its not a high end car, but none the less well respected manufacture.
Hope you have taken in to consideration how many many years of Warranty money you will need to have saved up if your engine was to go bang inside to replace your engine out of your own pocket.
Listen pal - I don't have an agenda here, i'd love a 991 one day - the customer service angle is REAL i'm not making this s
t up: I chatted with the sales manager of a well known Indy last week and he says they are problematic now. And they sell a LOT of GT3s. No these guys are not selling new cars here, but its still their reputation on the line when they sell a car to a customer which then has engine issues. That is all I've said. Its not brain science. And as far as warranties go, i'll take my chances thank you.
Lol, i knew you would say that. No, you're not my pal, quite glad about that from the sounds of things.
To be honest, this p1sses me off, as I generally re-read everything I write in order to ensure I do NOT risk coming across as 'condescending' - tone can be easily misconstrued on forums like these, so I'm sorry that you've taken exception to what I've said.
To be honest it seems you have quite a bee in your bonnet about this, irrespective of what I've said. I haven't slagged the cars off. Re-read what i've written if you can be bothered. I have merely tried to share the potential issue around customer satisfaction in the marketplace following the recalls on these vehicles.
For your information, I run a 997.2 GT3 and whilst I haven't yet driven a 991 you can hardly say I've no right to have an opinion - especially when it's based on a conversation with one of the most important Porsche Indy's in the country.
And no, I don't take any sales manager's word for anything, only people I trust. And you aint one of them I'd say!
To be honest, this p1sses me off, as I generally re-read everything I write in order to ensure I do NOT risk coming across as 'condescending' - tone can be easily misconstrued on forums like these, so I'm sorry that you've taken exception to what I've said.
To be honest it seems you have quite a bee in your bonnet about this, irrespective of what I've said. I haven't slagged the cars off. Re-read what i've written if you can be bothered. I have merely tried to share the potential issue around customer satisfaction in the marketplace following the recalls on these vehicles.
For your information, I run a 997.2 GT3 and whilst I haven't yet driven a 991 you can hardly say I've no right to have an opinion - especially when it's based on a conversation with one of the most important Porsche Indy's in the country.
And no, I don't take any sales manager's word for anything, only people I trust. And you aint one of them I'd say!
Edited by Fl0pp3r on Wednesday 18th November 21:15
Fl0pp3r said:
Quite simple really: buyers purchases from Indy, engine returns a serious fault inside the first week, buyer returns car to Indy, demands money back. :-(
It would go straight to Porsche with the two year warranty, the customer or the Indy would take it there.You buy a car with full manufacturers warranty and you would kick off with the guy who sold it?
These cars come with a two year warranty and a puchased three year warranty, plus a lot of owners of the car with engine recalls got given a free fourth year warranty.
Carl
C. Grimsley said:
It would go straight to Porsche with the two year warranty, the customer or the Indy would take it there.
You buy a car with full manufacturers warranty and you would kick off with the guy who sold it?
These cars come with a two year warranty and a puchased three year warranty, plus a lot of owners of the car with engine recalls got given a free fourth year warranty.
Carl
Fine if the buyer wants to keep it and get it fixed by Porsche obviously. But the consumer also has every right to return his purchase from where he bought it if he's not satisfied. They have a choice, that's the point.You buy a car with full manufacturers warranty and you would kick off with the guy who sold it?
These cars come with a two year warranty and a puchased three year warranty, plus a lot of owners of the car with engine recalls got given a free fourth year warranty.
Carl
This is a minor recall. Really don't understand why so much hate and jealousy from randomers. It's literally nothing.
That engine might have had a troubled birth but oh my it's a mighty piece of kit. Only thinking about it and my road trip in the Alps gives me shivers... I just love that car. It's magnificent. End of.
That engine might have had a troubled birth but oh my it's a mighty piece of kit. Only thinking about it and my road trip in the Alps gives me shivers... I just love that car. It's magnificent. End of.
C. Grimsley said:
I can only assume all the slating regards the cars and the engines are the haters, still it's like any new car, the real test is when they are in the hands of the public!
This assumption would be flawed. Everyone who has been out in one thinks that the engine is fantastic when it works, however all of the track day regulars that I know have met owners who have had reliability experiences not consistent with that of most of the owners found on threads like this on PH. The people with serious issues don't tend to like to shout about their problems on the internet (in part due to an admitted disinclination to talk down the value), but suffice to say I met an owner this year who had just decided to offload his car due to having consecutive European trips scratched (without a single hot lap) due to engine issues and I am aware of a heavily tracked example that has had a jaw dropping number of new motors under warranty.Now I do know of a few which do have significant use without any issues (including a couple on here) so the car certainly isn't universally flawed, but I find it hilarious the number of people who haven't even got into 5 figure mileages who reckon that they have a basis to comment on the long term reliability of the cars drivetrain.
What it all boils down to is that it is a great car, but a the moment it would be a brave owner who tracked one out of warranty. The recalls reinforce that, however only when they are 9 years old does the basis of most of the negative comments actually become relevant anyway. It is therefore odd that everyone is getting so passionate about it now.
What would be interesting to know is whether the latest recall is actually a fix that resolves the engine issues that most of the owners on here are in denial of the existence of. It is certainly not impossible, so shall we all just leave it for time to tell rather than create another lovers vs haters thread like everything else relating to the car on PH....?
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