991 Missing Service?
Discussion
Hi all,
I need some advice please. I bought a 2012 991 S Cab last week from a main dealer. I looked at the service book this morning and the service record seems a bit odd (the dealer didn't show me the book when I picked it up). It was serviced after a year in 2013 and then again last week before I picked it up so three years later.
My understanding is that the service schedule is at least every two years or sooner if the mileage racks up. Did the car miss a service? My other query is that, although the book is stamped at the back for both services the detail stamp which is earlier on in the book (which lists mileage at the time) is missing. I wonder if the book has been replaced.
Car is lovely by the way, otherwise very pleased with it!
I need some advice please. I bought a 2012 991 S Cab last week from a main dealer. I looked at the service book this morning and the service record seems a bit odd (the dealer didn't show me the book when I picked it up). It was serviced after a year in 2013 and then again last week before I picked it up so three years later.
My understanding is that the service schedule is at least every two years or sooner if the mileage racks up. Did the car miss a service? My other query is that, although the book is stamped at the back for both services the detail stamp which is earlier on in the book (which lists mileage at the time) is missing. I wonder if the book has been replaced.
Car is lovely by the way, otherwise very pleased with it!
woollyjoe said:
Sounds odd, since an OPC won't usually trade in cars that don't comply with servicing as they have to offer a limited warranty on all used cars regardless.
Also, I would have thought the warranty extension is now not possible?
Can you share what you find out from the OPC?
I've known OPCs sell cars with missing services. Declaring the situation mind you.Also, I would have thought the warranty extension is now not possible?
Can you share what you find out from the OPC?
woollyjoe said:
Sounds odd, since an OPC won't usually trade in cars that don't comply with servicing as they have to offer a limited warranty on all used cars regardless.
Also, I would have thought the warranty extension is now not possible?
Can you share what you find out from the OPC?
Yes, of course - it does seem odd.Also, I would have thought the warranty extension is now not possible?
Can you share what you find out from the OPC?
Thorny said:
The OPC in question is owned by PCGB so it's all very surprising.
You're right I should have looked, but I was never anywhere near the service book and to be honest I just didn't think it was necessary buying from a main dealer.
It shouldn't be.You're right I should have looked, but I was never anywhere near the service book and to be honest I just didn't think it was necessary buying from a main dealer.
YOu should get a letter from PGB stating that they'll honour the warranty.
Just realised that what I thought was a service in year one was for a recall (presume that's what a service campaign is?) so only one service in book after four years (the one just done). Will be speaking to OPC tomorrow and will report back, they are collecting the car as they 'forgot to register the MOT with the dvla' so they can carry this out.
Koln-RS said:
The book doesn't always get stamped, but any OPC should have access to the car's full history on its database record.
The OPC should be able to answer the question, and I think I would have asked them before posting on a forum.
Why? I haven't mentioned any names and I think it's valid to ask opinions on a missing service in the book? I agree I'd hope they have a record but if that's so shouldn't they have brought the book up to date.The OPC should be able to answer the question, and I think I would have asked them before posting on a forum.
Thorny said:
Just realised that what I thought was a service in year one was for a recall (presume that's what a service campaign is?) so only one service in book after four years (the one just done). Will be speaking to OPC tomorrow and will report back, they are collecting the car as they 'forgot to register the MOT with the dvla' so they can carry this out.
dO NOT LIKE.I'd be asking to swap it - speak to to Dealer Principal.
Soov535 said:
Thorny said:
Just realised that what I thought was a service in year one was for a recall (presume that's what a service campaign is?) so only one service in book after four years (the one just done). Will be speaking to OPC tomorrow and will report back, they are collecting the car as they 'forgot to register the MOT with the dvla' so they can carry this out.
dO NOT LIKE.I'd be asking to swap it - speak to to Dealer Principal.
Gassing Station | 911/Carrera GT | Top of Page | What's New | My Stuff