991.1 GT3 - 10 year/120,000 mile engine warranty
Discussion
Looking on Rennlist, it seems that PCNA has now issued letters, dated 27th November, to all owners of Gen 1 991 GT3s confirming the provision of the 10 year/120,000 mile warranty on the engine. Interestingly, the letter being issued in the States makes no reference specifically to 'finger follower' issues so the inference is that the engine is warranted for that mileage or period of time irrespective of failure mode.
Lifting from the Rennlist posts: " Effective at once, the limited warranty on all your vehicle's internal engine components continues for ten years from your vehicle's original in-service date, up to 120,000 total miles on your vehicle, which ever comes first."
As this warranty has been promised by Porsche AG to apply on a world-wide basis, presumably it's only a matter of days until UK owners receive a similar letter. Or shouldn't I hold my breath?
James
Lifting from the Rennlist posts: " Effective at once, the limited warranty on all your vehicle's internal engine components continues for ten years from your vehicle's original in-service date, up to 120,000 total miles on your vehicle, which ever comes first."
As this warranty has been promised by Porsche AG to apply on a world-wide basis, presumably it's only a matter of days until UK owners receive a similar letter. Or shouldn't I hold my breath?
James
I contacted PCGB when the news came out
they denied any knowledge of it
I contacted a few OPC service departments - they had heard nothing about it.
its bloody typical of Porsche in the UK - don't give a s
te about customers & aftercare service.
Bear in mind the 10 year extension is for a very specific problem, not a general engine warranty.
I'm ok - mines been replaced by a G series engine, when it displayed the specific issue :-)
they denied any knowledge of it
I contacted a few OPC service departments - they had heard nothing about it.
its bloody typical of Porsche in the UK - don't give a s
te about customers & aftercare service.Bear in mind the 10 year extension is for a very specific problem, not a general engine warranty.
I'm ok - mines been replaced by a G series engine, when it displayed the specific issue :-)
red997, that is what was initially said but the letters the US guys have got is for the engine itself so not limited to the finger follower problem.
I'm just buying a new Cayenne and had cause to raise problems I had with my 991 GT3 to Porsche GB's senior management to get a resolution. I will mail them tonight on their direct e-mail addresses to see what is going to happen in the UK.
Regards
Fred
I'm just buying a new Cayenne and had cause to raise problems I had with my 991 GT3 to Porsche GB's senior management to get a resolution. I will mail them tonight on their direct e-mail addresses to see what is going to happen in the UK.
Regards
Fred
red997 said:
I contacted PCGB when the news came out
they denied any knowledge of it
I contacted a few OPC service departments - they had heard nothing about it.
its bloody typical of Porsche in the UK - don't give a ste about customers & aftercare service.
Bear in mind the 10 year extension is for a very specific problem, not a general engine warranty.
I'm ok - mines been replaced by a G series engine, when it displayed the specific issue :-)
Actually the new announcement from PCNA is a general engine warranty for 10 years not just for the finger followers. One has to wonder if it's really something that will apply for the rest of the world (despite the insistence of the rennlist guys there's been a very definite lack of 'official' acknowledge for ROW) or is it going to be a US/North America specific thing like iirc the IMS class action suit that only applied in the US. Has to be said though, very much doubt Porsche will refuse to honour a 'goodwill' engine change even if there isn't anything official.they denied any knowledge of it
I contacted a few OPC service departments - they had heard nothing about it.
its bloody typical of Porsche in the UK - don't give a s
te about customers & aftercare service.Bear in mind the 10 year extension is for a very specific problem, not a general engine warranty.
I'm ok - mines been replaced by a G series engine, when it displayed the specific issue :-)
JarmoL said:
This is very important information for someone who might consider buying a 991.1 GT3. Please post if something official turns out.
Hi, Just to let you all Global 991/1 GT3s have an extended 10 warranty or 120,000 miles which ever comes first and thats since Aug of this year and thats official.The Disappointing aspect is that Porsche GB can't be bothered to report back to there UK customers either by e mail or write to the owners like they have in America to let them know whats going on. All they can say is they know nothing about it just like all there OPC's claim.
This is suppose to be a premium product and this is the way UK customers get treated appalling a better service to be had from Kia dealership.
gtsralph said:
Yes more or less :-) It basically says:- **Preamble****
Presuming this is a German customer who has asked his OPC whether the US announced engine guarantee also applies to his vehicle. So this looks like confirmation for Europe. But why on earth they don't just announce it properly or communicate it directly to owners in each country I have no idea....
Letter closes with "Dear sir...we hope with our explanations we have brought greater transparency to the situation" [uh-hmmmmm]
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