Porsche 991 PDK Failure - New Gearbox Required
Discussion
If it was the mechanicals that had failed, I could see Porsche quite rightly arguing that the gearbox must have been badly treated, but a sensor? FFS! It’s not as if an owner could drive the car differently to make it last longer is it? So a £70 part causes £7k of unit replacement?
Yep, I’d be pushing for for Porsche coughing up for the lot, and crossing my fingers.
Yep, I’d be pushing for for Porsche coughing up for the lot, and crossing my fingers.
Edited by Tony1963 on Tuesday 8th January 23:06
OP dodged mileage question still. What mileage is acceptable? 80k? 50k? If it's got 10k I would say it would be something Porsche might want to sort but 120k on a 7 year old car..? My guess is it's somewhere in between and they have made a very reasonable offer. The level of entitlement is frightening for us dealers!
fridaypassion said:
OP dodged mileage question still. What mileage is acceptable? 80k? 50k? If it's got 10k I would say it would be something Porsche might want to sort but 120k on a 7 year old car..? My guess is it's somewhere in between and they have made a very reasonable offer. The level of entitlement is frightening for us dealers!
Thread started last June, so I suspect the OP isn't following anymore. Would be good to know how it ended up.Hi there - i have exactly the same problem with my 991.1 C2s: started showing the fault with "poss no R gear" & then wouldn't go into reverse & then gearbox went into limp mode stuck in 4th.
Porsche Guildford now telling me it has a "control rod failure" or sth and that the PDK gearbox can't be worked on and needs to be replaced in entirety at my cost.
Did anyone ever get any come back from Porsche GB on this issue? My car is 7 years old and has done less than 44k mainly motorway miles with FPSH and never tracked etc etc.
Porsche Guildford now telling me it has a "control rod failure" or sth and that the PDK gearbox can't be worked on and needs to be replaced in entirety at my cost.
Did anyone ever get any come back from Porsche GB on this issue? My car is 7 years old and has done less than 44k mainly motorway miles with FPSH and never tracked etc etc.
NBTBRV8 said:
I don't see why Porsche should do anything, this is what the warranty is for. Unfortunately the OP needs to stump up and put it down to bad luck.
Ultimately it's a machine and machines can (and do) go wrong, (whoever makes them) and that's what the warranty is for. If you buy a Miele washing machine it is supposed to last 20-years, but they still offer an extended warranty after the initial warranty runs out. If you decide to take it up the extended warranty that's your choice, but in my opinion the £1000 odd cost per year for the Porsche warranty is a no brainer as that is usually the minimum cost of just about anything failing on a 911. Don't take up the warranty on any machine and that's the gamble you take. Some you win and some you lose.
The fact that at least 3 people on this thread have chipped in reporting the same problem says quite a bit.
I'd fight it. Contact the other 3 people on here and get your lawyer to write to Porsche on their behalf. This can't be anyway acceptable. You've bought a premium car and you should expect high quality components and service. There are many parts on Porsche's (and other manufacturers) new cars that aren't servicable, according to them. This is a joke.
Good luck.
I'd fight it. Contact the other 3 people on here and get your lawyer to write to Porsche on their behalf. This can't be anyway acceptable. You've bought a premium car and you should expect high quality components and service. There are many parts on Porsche's (and other manufacturers) new cars that aren't servicable, according to them. This is a joke.
Good luck.
sr.guiri said:
The fact that at least 3 people on this thread have chipped in reporting the same problem says quite a bit.
I'd fight it. Contact the other 3 people on here and get your lawyer to write to Porsche on their behalf. This can't be anyway acceptable. You've bought a premium car and you should expect high quality components and service. There are many parts on Porsche's (and other manufacturers) new cars that aren't servicable, according to them. This is a joke.
Good luck.
As has been pointed out above...Porsche offer one of the best warranties you can get for £1000 a year. As these owners have found out it’s an expensive gamble. If it’s available you’re mad given the parts and layout costs not taking it out. I'd fight it. Contact the other 3 people on here and get your lawyer to write to Porsche on their behalf. This can't be anyway acceptable. You've bought a premium car and you should expect high quality components and service. There are many parts on Porsche's (and other manufacturers) new cars that aren't servicable, according to them. This is a joke.
Good luck.
It seems like madness that these gearboxes are a replacement item but there must be a good reason for it as obviously in most cases Porsche would be wearing the repair/replacement bill.
Unfortunately this is a consequence of modern modular manufacturing techniques.
At every level it is becoming more cost effective to have the original manufacturer repair ...hence assemblies are exchanged.
1. Failures are not the rule
2. Warranties are purely an insurance, not a guarantee of reliability
3. The assembly manufacturer is best place to repair these assemblies and they learn directly from this .. improving reliability in future iterations
4. There will always be winners and losers ...
5. Does anybody really want to poison their life trying to push oil uphill ?
6. Insurance levels the winners and losers playing field ... everybody makes their own choices ... but isn't it unfair to criticise others for the choices one makes for one-self ?
I have no axe to grind ... I was a loser to McLaren, from Porsche in my World, this feels very fair.
At every level it is becoming more cost effective to have the original manufacturer repair ...hence assemblies are exchanged.
1. Failures are not the rule
2. Warranties are purely an insurance, not a guarantee of reliability
3. The assembly manufacturer is best place to repair these assemblies and they learn directly from this .. improving reliability in future iterations
4. There will always be winners and losers ...
5. Does anybody really want to poison their life trying to push oil uphill ?
6. Insurance levels the winners and losers playing field ... everybody makes their own choices ... but isn't it unfair to criticise others for the choices one makes for one-self ?
I have no axe to grind ... I was a loser to McLaren, from Porsche in my World, this feels very fair.
Edited by ChrisW. on Sunday 22 December 19:00
I agree with much of the above, and consider it a fair offer.
These are complex mechanical machines, and the 3 Years Factory Warranty and the option to extend this, subject to their terms, provides a pretty high degree of security.
Some 'goodwill' might be expected, if bought and maintained through the Network. But, if a customer doesn't insure through the Extended Warranty, then they cannot expect the same level of benefit in the event of a claim.
These are complex mechanical machines, and the 3 Years Factory Warranty and the option to extend this, subject to their terms, provides a pretty high degree of security.
Some 'goodwill' might be expected, if bought and maintained through the Network. But, if a customer doesn't insure through the Extended Warranty, then they cannot expect the same level of benefit in the event of a claim.
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