Extended warranty again (grills!)

Extended warranty again (grills!)

Author
Discussion

997JG

Original Poster:

46 posts

182 months

Wednesday 15th August 2018
quotequote all
My 991 GTS is now 3 years old and Porsche have kindly offered to renew the warranty
Apparently, my OPC will not renew as I have fitted Zunsport grills
Anyone know of an OPC that is a bit more pragmatic?

ellroy

7,048 posts

226 months

Wednesday 15th August 2018
quotequote all
Take 'em off?

(then put em back on...)

Nick981

190 posts

101 months

Wednesday 15th August 2018
quotequote all
Mine warned me against fitting them, on the basis that if there was an engine problem at a later stage, they might invalidate the warranty.

gtsralph

1,189 posts

145 months

Wednesday 15th August 2018
quotequote all
997JG said:
My 991 GTS is now 3 years old and Porsche have kindly offered to renew the warranty
Apparently, my OPC will not renew as I have fitted Zunsport grills
Anyone know of an OPC that is a bit more pragmatic?
What area?

SHIFTY

894 posts

237 months

Wednesday 15th August 2018
quotequote all
That's not a reason not to extend the warranty, what about GT3 that have full set of grills.

I fitted them to stop the coolers getting hit by stones and leaking, the centre grill has no air circulation as it is already blanked off so you could leave that on

I would try another dealer if you have one close.

997JG

Original Poster:

46 posts

182 months

Wednesday 15th August 2018
quotequote all
gtsralph said:
997JG said:
My 991 GTS is now 3 years old and Porsche have kindly offered to renew the warranty
Apparently, my OPC will not renew as I have fitted Zunsport grills
Anyone know of an OPC that is a bit more pragmatic?
What area?
Milton Keynes

I don't think there is any reasoning with an OPC that takes this stance, even if Porsche themselves fit grills to other models


The quote I received: I can confirm unfortunately, we would be unable to apply an extended warranty to your 911 Carrera GTS, due to non-genuine Porsche products fitted.

JensonBGTS

51 posts

76 months

Wednesday 15th August 2018
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OPC Reading examined my BGTS this weekend as part of PX valuation though comment was made about grills it wasn’t negative. I have seen non GT cars for sale at Porsche Byfleet with them fitted.

Nick981

190 posts

101 months

Wednesday 15th August 2018
quotequote all
The problem I guess would be that if you did fit them then get an engine problem, what could you do if Porsche then said you’d invalidated the warranty? It’s a hell of a risk to take as far as I can see.

997JG

Original Poster:

46 posts

182 months

Monday 1st October 2018
quotequote all
Result!!!

Explained the benefits of having Zunsport grills fitted and Porsche (Germany) have agreed that they have no adverse effect and will be pleased to take my two grand to extend the warranty

I have written confirmation that I can take it to any OPC with full warranty cover

Twinfan

10,125 posts

105 months

Monday 1st October 2018
quotequote all
That's very interesting! How did you get written confirmation from Germany?

I'd like the same for my car which is three years old in April...

mrp1961

45 posts

153 months

Monday 1st October 2018
quotequote all
997JG said:
Result!!!

Explained the benefits of having Zunsport grills fitted and Porsche (Germany) have agreed that they have no adverse effect and will be pleased to take my two grand to extend the warranty

I have written confirmation that I can take it to any OPC with full warranty cover
Great news. clap Wouldn't mind getting a similar assurance from Porsche - save removing said grills. Who did you speak to (the OPC service manager or someone at Porsche AG?) and who gave you the 'confirmation' (and in what format - letter / email?)?

Thanks

997JG

Original Poster:

46 posts

182 months

Monday 1st October 2018
quotequote all
I found the same, some OPC's would extend the warranty with grills and others either couldn't be bothered or just toed the party line

I insisted that our local OPC (who originally wouldn't do it) obtained something formally from PAG to confirm. I sent photos of the grills fitted and these were then sent to Porsche in Germany, our local OPC has carried out the 111 check and signed off the warranty with the grills fitted

The email I have is "PAG have confirmed it is OK to place a policy on this car with this modification"

I suggest you get your local OPC to contact Porsche GB as I believe they have handled this on behalf of my OPC

Digga

40,373 posts

284 months

Monday 1st October 2018
quotequote all
Teetering on the brink of ordering some grilles for my 997.1 GT3, having been on the receiving end of stone-damaged radiator bills on my previous 996 turbo.

Given that on the 997.2 GT3, which mechanically (certainly in terms of radiators) is nigh on identical to the 997.1 variant, grilles were fitted as standard by the OEM, one would hope pragmatism and logic would be the order of the day regarding warranty.

ellroy

7,048 posts

226 months

Monday 1st October 2018
quotequote all
Good work OP!

Is it worth making this thread a sticky? It strikes me as a question that may well come along again in the future and would make it easier to reference to any OPC in the event of any conversation being required.

Mad March Taffy

508 posts

120 months

Saturday 13th April 2019
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Hi there

I have just had the same issue with Porsche in Reading on my 2016 981 Boxster S - no way would they change their stance and claim that they escalated up to Porsche AG only to get a categorical "No!" on passing the 111 point check with Zunsport front side grills fitted. (Mind you, they were quite happy to try to charge me £273 to remove the grills.....)

I went back to the OPC, removed them myself, and sat there for an hour reading the papers and drinking their coffee whilst they finished the job...

Any chance that you could send a copy of that email?

Thanks!

Koln-RS

3,870 posts

213 months

Saturday 13th April 2019
quotequote all
My understanding is that you might get way with them at Warranty renewal (although the official answer would be 'No').

However, at trade-in, they have to be removed for it to be sold as an Approved Used Porsche. And the problem there, I was told, is that they leave scratch marks that have to be repainted.

Twinfan

10,125 posts

105 months

Saturday 13th April 2019
quotequote all
Correct. If you remove then refit to get through the 111-point check, what then happens if you claim for a broken engine? Marks will show grilles were fitted and a claim could be refused. Play by the rules or don't play at all IMHO.

I don't know how the poster above who got approval managed it, my OPC were very clear that they weren't allowed.

ellroy

7,048 posts

226 months

Saturday 13th April 2019
quotequote all
Koln-RS said:
My understanding is that you might get way with them at Warranty renewal (although the official answer would be 'No').

However, at trade-in, they have to be removed for it to be sold as an Approved Used Porsche. And the problem there, I was told, is that they leave scratch marks that have to be repainted.
Not sure that can be correct as I’ve seen cars on sale at OPCs with grills fitted and in fact quoted as such as part of the sales blurb. It seems it’s a dealer by dealer approach, even though there’s clear information from GB saying that it’s fine.

short-shift

341 posts

180 months

Saturday 13th April 2019
quotequote all
ellroy said:
It seems it’s a dealer by dealer approach, even though there’s clear information from GB saying that it’s fine.
Exactly this. The only thing that is consistent in this area is the inconsistency between OPCs...

James

AJB88

12,472 posts

172 months

Sunday 14th April 2019
quotequote all
Anybody actually got it in writing from Porsche GB or Germany then? Mines due 4 year service at OPC Silverstone in June and has warranty. I have grilles fitted currently.