Help - Serious Repair Bill

Help - Serious Repair Bill

Author
Discussion

CoolHands

18,701 posts

196 months

Friday 29th October 2021
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Presumably they have gone to replace the pipe and have a got a problem removing it from the turbo, (they can’t for whatever reason / it’s stuck or corroded in place) hence new turbo req. the solution is probably cut the pipe near the turbo, remove turbo from engine, get stub removed with turbo on the bench or a machine shop. Labour will be expensive either way.

I’d ask them to remove turbo, give it to you so you can get pipe stub removed by an engineering shop then give it back to them to reinstall.

Cheib

23,286 posts

176 months

Friday 29th October 2021
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Or they may know that the corroded fuel line may lead to turbo failure in the future ?

It’s a nightmare situation and sadly for the OP an advert for keeping an extended warranty on these cars.

CoolHands

18,701 posts

196 months

Friday 29th October 2021
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Possibly but I would have though very unlikely.

Slippydiff

14,852 posts

224 months

Friday 29th October 2021
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CoolHands said:
Presumably they have gone to replace the pipe and have a got a problem removing it from the turbo, (they can’t for whatever reason / it’s stuck or corroded in place) hence new turbo req. the solution is probably cut the pipe near the turbo, remove turbo from engine, get stub removed with turbo on the bench or a machine shop. Labour will be expensive either way.

I’d ask them to remove turbo, give it to you so you can get pipe stub removed by an engineering shop then give it back to them to reinstall.
This ^
Any decent machine shop (of which nearly all indys will have a close relationship with) will be able to remove the remaining pipe/stub/fitting without damaging the turbo core. failing that a turbo specialist such as Owen Developments or AET.
Unfortunately your local OPC has no need for such a relationship, they simple ring the customer, quote them the huge price and get the parts dept to order the new part once the customer's agreed to open-wallet surgery (or Porsche have agreed to pick up the tab/50% of it)

Freakuk

3,158 posts

152 months

Friday 29th October 2021
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I could be wrong but my view of Porsche and mechanics is they either don't sell the individual part and want to sell a kit or they just cannot be bothered.

I had the same on a stuck exhaust valve on the sports exhaust, OPC said I needed to replace the whole back box on one side, local garage (non Porsche) said they seize and can usually be freed up, also looked on-line you could buy an aftermarket servo. None of which was disclosed by the OPC as options, just to replace the whole thing.

anonymous-user

55 months

Friday 29th October 2021
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ras62 said:
A corroded fuel line requiring replacement after 4 years is disgraceful. Not fit for purpose and not your problem. Get the dealer to replace it. How this escalated to the turbo you dont say but again it isnt your problem after such a short time. Your consumer rights have not been met.Remind the dealer and politely tell them to do the work at their cost.
What are they? Genuine question. It’s 4 years old and clearly out of warranty. It is disgraceful how fast it’s corroded but this is why extended warranty packages exist.

Monkeylegend

26,471 posts

232 months

Friday 29th October 2021
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It seems to be fairly common practice now for main dealers to replace not repair.

elisered

227 posts

83 months

Friday 29th October 2021
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A zip tie corroded through on each side of my exhaust after 8k miles - when I asked for this to be replaced I was told Porsche don’t supply the part and the solution was to replace the entire back box! £750 after discount and Porsche contribution - per side.
I declined this offer and insisted it was replaced which the OPC did with a stainless steel version FOC.
Apparently not covered by extended warranty as deemed to be non functional.
I sympathise with the OP it seems you have to be prepared to fight to get what should be yours by right.

Slippydiff

14,852 posts

224 months

Friday 29th October 2021
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Monkeylegend said:
It seems to be fairly common practice now for main dealers to replace not repair.
Good technicians are hard to come by. Fitters less so.
We're back to the old adage, "If you pay peanuts, you get monkeys".
Who pays for this lack of ability to actually fix things ? Why the customer of course.


Monkeylegend

26,471 posts

232 months

Friday 29th October 2021
quotequote all
Slippydiff said:
Monkeylegend said:
It seems to be fairly common practice now for main dealers to replace not repair.
Good technicians are hard to come by. Fitters less so.
We're back to the old adage, "If you pay peanuts, you get monkeys".
Who pays for this lack of ability to actually fix things ? Why the customer of course.
That's why the good indys are very busy, they actually know how to repair things.

ChrisW.

6,327 posts

256 months

Friday 29th October 2021
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Surely this comes from the top ?
It’s the OPC’s that make the profit … the staff are incentivised to help.
Non performers are at risk ?
You only have to look at the OPC expenses and realise that the customer pays, in the end.

ChrisW.

6,327 posts

256 months

Friday 29th October 2021
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Hence the OPC encouragement of flipping …

nunpuncher

3,389 posts

126 months

Friday 29th October 2021
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You'd think Porsche techs would be experts at getting steel pipes/fixings out of cast aluminium without throwing the whole thing in the bin by now.

Slippydiff

14,852 posts

224 months

Friday 29th October 2021
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ChrisW. said:
Surely this comes from the top ? The staff are incentivised to help.
hehe

rofl

laugh

Brilliant Chris thumbup

Cr*p wages that frequently attract the aforementioned monkeys. Long hours that most likely include weekends. Ditto. Poor bonus schemes with unattainable targets, ditto. Constant box ticking for both H & S and customer satisfaction surveys. Ditto. Swipe cards to enable access, but also track staff movement. Ditto. Cameras everywhere, along with all the other corporate BS the large motor groups now foist upon their employees. No wonder the motor trade is struggling to find decent technicians that can diagnose problems on what are increasing complex vehicles ...

But I suspect a bit like the dearth of HGV drivers, their day will come, and with it a big hike in their salaries.

olv

343 posts

216 months

Friday 29th October 2021
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Doesn't seem bad value compared to the £800 oil service that you regularly see people questioning on here which amounts to £100 of oil, a £20 filter and an hour of the workshop juniors time.

biggrin



tonyg58

360 posts

200 months

Friday 29th October 2021
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Am i the only cynic who can see a "lightly used" turbo going cheap to a friend of the dealer not long after?

Grantstown

974 posts

88 months

Friday 29th October 2021
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I’ve been a bit worried about this turbo issue affecting my 991.2. I’m a bit tempted to get it down to Litchfield for their turbo upgrade (of course I’m assuming that this will in some way also have value in terms of preventative maintenance).

Maybe you should consider going down this route, especially if you’re not keeping it in the warranty system.

Slippydiff

14,852 posts

224 months

Friday 29th October 2021
quotequote all
tonyg58 said:
Am i the only cynic who can see a "lightly used" turbo going cheap to a friend of the dealer not long after?
If it were to be replaced under warranty, it would have to be returned to the warranty dept at Reading. Without it the claim would be rejected.

CoolHands

18,701 posts

196 months

Friday 29th October 2021
quotequote all
It’s a complete waste though, there’s nothing wrong with the turbo. If you think about it, it’s madness - replacing a turbo because a pipe is corroding!

ags11

569 posts

141 months

Friday 29th October 2021
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Not to mention the waste of scrapping a perfectly good piece of equipment!
Of course Porsche are so committed to the planet and environment …
This is actually my biggest beef with the whole EV push, making what we have last longer has to be better than the throw away culture these days.