Interim service £630?!!
Discussion
I believe that when they changed the service interval from 1 to 2 years, they almost doubled the price. Ahh but now you only need 1 service every 2 years so you are still saving money???? On the plus side you will get a nice Porsche for the day and if they do find something that is wrong and under warranty they will replace it. My old boxster went in for its first service and had a new water pump fitted as it was leaking... which was nice - they never checked the coolant level after - which was not nice, or repair one of the faults they were supposed to. Nice Cayman though.
Servicing is an absurd rip off. It is such a huge money spinner that OPCs turn away most other work or give ridiculous times for it like "We could carry out that minor repair in about a month but would need the car for two weeks and no courtesy car".
(I know this because some t
t bumped very gently into my car in a car park and cracked the rear light slightly - 6 weeks to wait! And I phoned every OPC in the south)
(I know this because some t
t bumped very gently into my car in a car park and cracked the rear light slightly - 6 weeks to wait! And I phoned every OPC in the south)
JeffC said:
I have this to come to but have to say it will be a cold day in hell before I pay someone £630 to change the oil filters and brake fluid on my car when its due at 2 years charging that sort of money should be made criminal ! I have no idea what you get for your money but at 2 years circa 20,000 miles it cant need a lot other than oil and filters surely ? breaking the bill down the dealers will buy oil in bulk and will be costing them Quids per litre , brake fluid will be costing them less than a tenner , and filters are not going to be a lot, that leaves an awful lot in labour which the bloke operating the spanners on minimum wage isnt going to see! I have no problem in paying for a job but hate to feel ripped off when my hard earned is going to the snooty blokes in the sharp suits and pointy shoes that are walking around trying to look busy !
That's exactly how I feel!As for getting a nice Porsche for the day, I'm pretty sure Hatfield won't be doing that. Last time I checked if I could get a courtesy car they said it would be a Fiesta or something like that believe it or not!! Shocking.
Thanks for all the thoughts / advice. I'm going to give Hatfield a ring now and see if I can do a bit of haggling (and check what the courtesy car will be), and also give Cambridge a ring to see what they say. Given the car's only done 11,000 miles it really does stick in my throat that they can get away with charging so much.
SimR said:
That's exactly how I feel!
As for getting a nice Porsche for the day, I'm pretty sure Hatfield won't be doing that. Last time I checked if I could get a courtesy car they said it would be a Fiesta or something like that believe it or not!! Shocking.
Thanks for all the thoughts / advice. I'm going to give Hatfield a ring now and see if I can do a bit of haggling (and check what the courtesy car will be), and also give Cambridge a ring to see what they say. Given the car's only done 11,000 miles it really does stick in my throat that they can get away with charging so much.
You'll get almost nowhere. Not that there is a secret agreement between OPCs not to discount by much or anything...of course not...that would be illegal.As for getting a nice Porsche for the day, I'm pretty sure Hatfield won't be doing that. Last time I checked if I could get a courtesy car they said it would be a Fiesta or something like that believe it or not!! Shocking.
Thanks for all the thoughts / advice. I'm going to give Hatfield a ring now and see if I can do a bit of haggling (and check what the courtesy car will be), and also give Cambridge a ring to see what they say. Given the car's only done 11,000 miles it really does stick in my throat that they can get away with charging so much.
In fact, I doubt any such agreement is needed, as losing work doesn't bother them - there are always plenty of others lined up waiting to pay full whack because its an expensive car so probably has expensive oil or something
The quality of servicing work at the 3 OPCs that I have used has been dire. About the standard of the spanner operative at the end of the road.
ORD said:
You'll get almost nowhere. Not that there is a secret agreement between OPCs not to discount by much or anything...of course not...that would be illegal.
In fact, I doubt any such agreement is needed, as losing work doesn't bother them - there are always plenty of others lined up waiting to pay full whack because its an expensive car so probably has expensive oil or something
The quality of servicing work at the 3 OPCs that I have used has been dire. About the standard of the spanner operative at the end of the road.
It's such a racket isn't it?? I appreciate that most people who own a Porsche probably have a fair bit of money (although I'm sure still don't like getting ripped off!). For me this was very much an 'aspirational purchase' so to basically get conned out of £630 is so annoying. I really don't mind paying decent money for good value, but to get little in return is just a con.In fact, I doubt any such agreement is needed, as losing work doesn't bother them - there are always plenty of others lined up waiting to pay full whack because its an expensive car so probably has expensive oil or something
The quality of servicing work at the 3 OPCs that I have used has been dire. About the standard of the spanner operative at the end of the road.
Nice table of prices here that would help with the negotiations...
http://www.northwayporscheltd.co.uk/pages/service
http://www.northwayporscheltd.co.uk/pages/service
To keep a warranty I can understand things like oil and brake fluid, as they get a stamp in the book.
But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?
Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?
Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
ORD said:
You'll get almost nowhere. Not that there is a secret agreement between OPCs not to discount by much or anything...of course not...that would be illegal.
In fact, I doubt any such agreement is needed, as losing work doesn't bother them - there are always plenty of others lined up waiting to pay full whack because its an expensive car so probably has expensive oil or something
The quality of servicing work at the 3 OPCs that I have used has been dire. About the standard of the spanner operative at the end of the road.
It is worth ringing round, when my 911 was due its major service I rang three OPC's and there was a difference of several hundred pounds between the cheapest and the most expensive (ironically the most expensive was were I'd bought the thing - so much for good will!! I won't mention the OPC's as there could be trouble if I did!In fact, I doubt any such agreement is needed, as losing work doesn't bother them - there are always plenty of others lined up waiting to pay full whack because its an expensive car so probably has expensive oil or something
The quality of servicing work at the 3 OPCs that I have used has been dire. About the standard of the spanner operative at the end of the road.
V800MJH said:
To keep a warranty I can understand things like oil and brake fluid, as they get a stamp in the book.
But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?
Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
If it's the oroginal warranty then using original parts will keep the warranty. If it's the extended warraty it will invalidate it.But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?
Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
SimR said:
As for getting a nice Porsche for the day, I'm pretty sure Hatfield won't be doing that. Last time I checked if I could get a courtesy car they said it would be a Fiesta or something like that believe it or not!! Shocking.
My indy uses Fiesta's as courtesy cars but they only charge £45 an hour labour. 
It was regarding a major service in my case, but I did manage to get around 25% off the originally quoted price from an OPC. Though it wasn't any of those already mentioned unortunately.
From the OPC Servicing menu pricing...
--986 Boxster
The following items are included:
•Drain and replace oil
•Replace oil filter
•Replace pollen filter
•Top up screen wash
•Minor service inspection
£265
Brake fluid change £75
--987 Boxster
The following items are included:
•Drain and replace oil
•Replace oil filter
•Replace pollen filter
•Top up screen wash
•Oil top up kit
•Minor service inspection
£480
Brake fluid change £150
Go figure...
From the OPC Servicing menu pricing...
--986 Boxster
The following items are included:
•Drain and replace oil
•Replace oil filter
•Replace pollen filter
•Top up screen wash
•Minor service inspection
£265
Brake fluid change £75
--987 Boxster
The following items are included:
•Drain and replace oil
•Replace oil filter
•Replace pollen filter
•Top up screen wash
•Oil top up kit
•Minor service inspection
£480
Brake fluid change £150
Go figure...
V800MJH said:
To keep a warranty I can understand things like oil and brake fluid, as they get a stamp in the book.
But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?
Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
Thanks for the tip about the oil. Is there any particular brand that I'd have to get from Costco? I could imagine that might be the sort of thing they might get sniffy about! But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?
Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
ilduce said:
That doesn't make sense.
It makes perfect sense - new car warranties are covered under certain EU rules and thus using original parts is sufficient. For the extended warranty this does not apply. The Porsche extended warranty is actually an insurance policy and the insurer can specify exactly what their requirements are for your cover to be valid - in this case OPC servicing.ilduce said:
Anyway....Original parts? What rubbish are you spouting now? Porsche don't make discs or pads.
Original parts equals those as specified by the manufacturer. Obviously.ilduce said:
I changed the front discs, pads and sensors on my CS.
Some months later a caliper was changed under warranty without problem.
1. Which warranty (see above)?Some months later a caliper was changed under warranty without problem.
2. Just because you 'got away with something' doesn't mean that someone else would.
SimR said:
Thanks for the tip about the oil. Is there any particular brand that I'd have to get from Costco? I could imagine that might be the sort of thing they might get sniffy about!
You want oil that is Porsche A40 approved.Most people use Mobil 1 New Life now, as far as I'm aware. (I had my Cayman serviced last week, and that's what I supplied them with)
sidicks said:
ilduce said:
It makes perfect sense - new car warranties are covered under certain EU rules and thus using original parts is sufficient. For the extended warranty this does not apply. The Porsche extended warranty is actually an insurance policy and the insurer can specify exactly what their requirements are for your cover to be valid - in this case OPC servicing.
Are you saying that for the third year warranty to be valid you have to have any servicing IN THAT YEAR to be by an OPC or that all servicing so far has to be by an OPC? ie if you used an Indy for the first service BEFORE the car was 2 years old you would be covered in the third year, but not if you serviced the car just after its second birthday. ilduce said:
sidicks said:
ilduce said:
That doesn't make sense.
It makes perfect sense - new car warranties are covered under certain EU rules and thus using original parts is sufficient. For the extended warranty this does not apply. The Porsche extended warranty is actually an insurance policy and the insurer can specify exactly what their requirements are for your cover to be valid - in this case OPC servicing.ilduce said:
Anyway....Original parts? What rubbish are you spouting now? Porsche don't make discs or pads.
Original parts equals those as specified by the manufacturer. Obviously.ilduce said:
I changed the front discs, pads and sensors on my CS.
Some months later a caliper was changed under warranty without problem.
1. Which warranty (see above)?Some months later a caliper was changed under warranty without problem.
2. Just because you 'got away with something' doesn't mean that someone else would.
Looking at all of that; the pi55take prices and hoops you have to jump for the warranty, I wonder why people bother buying Porsche a second time? It really isn't that good to put up with all of that shi'te.
No. Really. It isn't.
Look, it's simple. EU Law means that you can service your car where you want for the duration of the new car warranty, subject to using original parts etc.
For the used car warranty, this does not apply, and they contractually oblige you to use OPC.
It's that simple.
ilduce said:
Who are you? Soovy535's wife? He can ask his own questions .. oh hang on.. forget it.
Looking at all of that; the pi55take prices and hoops you have to jump for the warranty, I wonder why people bother buying Porsche a second time? It really isn't that good to put up with all of that shi'te.
No. Really. It isn't.
I think it's pretty standard among premium brands. Looking at all of that; the pi55take prices and hoops you have to jump for the warranty, I wonder why people bother buying Porsche a second time? It really isn't that good to put up with all of that shi'te.
No. Really. It isn't.
It's aggravating as hell but neither unique to P nor difficult to understand from their side of the thing.
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