Interim service £630?!!

Interim service £630?!!

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Discussion

sidicks

25,218 posts

222 months

Wednesday 6th May 2015
quotequote all
ilduce said:
Who are you? Soovy535's wife? He can ask his own questions .. oh hang on.. forget it.
Please grow up.

ilduce said:
Looking at all of that; the pi55take prices and hoops you have to jump for the warranty, I wonder why people bother buying Porsche a second time? It really isn't that good to put up with all of that shi'te.

No. Really. It isn't.
Please feel to act in whatever way suits your personal circumstances. If that means you spend less time within this forum, I'm sure few people will be disappointed.

ORD

18,120 posts

128 months

Wednesday 6th May 2015
quotequote all
sidicks said:
Please feel to act in whatever way suits your personal circumstances. If that means you spend less time within this forum, I'm sure few people will be disappointed.
Sometimes true things are funny smile

Klippie

3,167 posts

146 months

Wednesday 6th May 2015
quotequote all
A question for those moaning about OPC service prices...

When it comes to selling your car and Joe Bloggs rings about it from the opposite end of the country you tell him it's got full service history, he turns up to buy your car and looks at the service booklet and doesn't see an OPC stamp in there but some unknown to him indie garage, this garage could be the best at looking after Porsche cars but he doesn't know that as it not his local garage...what do you say when he asks why it's not Porsche maintained then walks away.

My point is for the people who know nothing about these cars seeing it's been looked after by the dealer network is a major confidence booster when it comes to buying a used Porsche, for the extra money it costs you stand a better chance of making a sale if OPC serviced.

aceparts

3,724 posts

242 months

Wednesday 6th May 2015
quotequote all
Twelve years ago I purchased my 993 turbo and immediately took it to old Tonbridge for a full service at a cost of over £1500 with the view of continuing the full dealer history... Basically they fked everything up....
I've been taking it to my local garage ever since. No warranty. I'm probably up £20k over the years. Car has never missed a beat and they diagnosed every issue first time ever time. Become quite the expert in fact.

bitchstewie

51,395 posts

211 months

Wednesday 6th May 2015
quotequote all
Klippie said:
A question for those moaning about OPC service prices...

When it comes to selling your car and Joe Bloggs rings about it from the opposite end of the country you tell him it's got full service history, he turns up to buy your car and looks at the service booklet and doesn't see an OPC stamp in there but some unknown to him indie garage, this garage could be the best at looking after Porsche cars but he doesn't know that as it not his local garage...what do you say when he asks why it's not Porsche maintained then walks away.

My point is for the people who know nothing about these cars seeing it's been looked after by the dealer network is a major confidence booster when it comes to buying a used Porsche, for the extra money it costs you stand a better chance of making a sale if OPC serviced.
Speaking personally it's a difficult one to answer, almost like the old Tom n Jerry cartoons with the devil on one shoulder and the angel on the other.

If you use a good independent I don't believe technically that there is much that they cannot do, so then you're into basically knowing that you're paying 2x or 3x the price for a stamp, a nice showroom, and the possibility of some goodwill if you do have an issue.

Of course, if you've spent £40k on a car it's fair to ask "Do you care about £300 that much?" but the principle is bloody hard to ignore IMO - I couldn't ignore it when I had my Boxster.

I now have a Golf where servicing is £150 or £250 ish at the main dealer, still not cheap but cheap enough to maybe not really care about saving £50.

ORD

18,120 posts

128 months

Wednesday 6th May 2015
quotequote all
Klippie said:
A question for those moaning about OPC service prices...

When it comes to selling your car and Joe Bloggs rings about it from the opposite end of the country you tell him it's got full service history, he turns up to buy your car and looks at the service booklet and doesn't see an OPC stamp in there but some unknown to him indie garage, this garage could be the best at looking after Porsche cars but he doesn't know that as it not his local garage...what do you say when he asks why it's not Porsche maintained then walks away.

My point is for the people who know nothing about these cars seeing it's been looked after by the dealer network is a major confidence booster when it comes to buying a used Porsche, for the extra money it costs you stand a better chance of making a sale if OPC serviced.
There is some truth in that, but the savings over 5 years would be pretty substantial. And there is the point that OPCs are generally fairly incompetent.

I have had my car serviced twice and had:
(1) Oil not actually changed.
(2) Drive belt knocked out of place so it fell off 10 miles later.
(3) Windscreen royally scratched to st by someone cleaning it with an old brick and a knife.
(4) Air conditioning screwed up so it rattled constantly.

And not a single apology from either OPC until I went ballistic. Astonishing service.

It was all fixed (and more), but my impression is that servicing is done by drunk kids on work experience while everyone else plays cards.

SimR

Original Poster:

50 posts

132 months

Wednesday 6th May 2015
quotequote all
Klippie said:
A question for those moaning about OPC service prices...

When it comes to selling your car and Joe Bloggs rings about it from the opposite end of the country you tell him it's got full service history, he turns up to buy your car and looks at the service booklet and doesn't see an OPC stamp in there but some unknown to him indie garage, this garage could be the best at looking after Porsche cars but he doesn't know that as it not his local garage...what do you say when he asks why it's not Porsche maintained then walks away.

My point is for the people who know nothing about these cars seeing it's been looked after by the dealer network is a major confidence booster when it comes to buying a used Porsche, for the extra money it costs you stand a better chance of making a sale if OPC serviced.
I think you've kind of missed the point here (or at least the point I was trying to make) - it's about fair value for a piece of work. If you think that £630 for an interim service is fair value then we clearly are living in two very different worlds.

Adam B

27,264 posts

255 months

Thursday 7th May 2015
quotequote all
Klippie said:
A question for those moaning about OPC service prices...

When it comes to selling your car and Joe Bloggs rings about it from the opposite end of the country you tell him it's got full service history, he turns up to buy your car and looks at the service booklet and doesn't see an OPC stamp in there but some unknown to him indie garage, this garage could be the best at looking after Porsche cars but he doesn't know that as it not his local garage...what do you say when he asks why it's not Porsche maintained then walks away.
I say it has a FSH and was correctly described as such, it was not advertised as FPSH or "FSH at OPC" or "main dealer"

Adam B

27,264 posts

255 months

Thursday 7th May 2015
quotequote all
Mad March Taffy said:
Nice table of prices here that would help with the negotiations...

http://www.northwayporscheltd.co.uk/pages/service
bloody hell - I know is it ex VAT, but that is very good if including all parts and labour - might be getting my car serviced when visiting parents near Reading! Particularly as I intend to service annually rather than every 2 years

Spark plugs £220 vs 9E £344 on my 997 turbo

red997

1,304 posts

210 months

Thursday 7th May 2015
quotequote all
quickly looking at VW golf serviceing costs (main delaer)
looking at the 4 year total cost, to service My Panamera costs £100 per year more than a Golf...
It costs me more than that to fill the tank with fuel...
I wont lose sleep ove the cost difference.
And for me, OPC Cambs have given very good service over the years I've used them.
Not so keen on Hatfield or Reading, but Silverstone (despite one blip) have been pretty good too
And most people buying used will look for main dealer service records on 'Vanilla ' porsches - if it was a GTx I'd be happier if it was schedule serviced with additionals from the known specialist independents

pete a

3,799 posts

185 months

Thursday 7th May 2015
quotequote all
Adam B said:
Mad March Taffy said:
Nice table of prices here that would help with the negotiations...

http://www.northwayporscheltd.co.uk/pages/service
bloody hell - I know is it ex VAT, but that is very good if including all parts and labour - might be getting my car serviced when visiting parents near Reading! Particularly as I intend to service annually rather than every 2 years

Spark plugs £220 vs 9E £344 on my 997 turbo
It is cheap, my major service on a 997.1 GT3 is costing me £660 + vat including brake fluid and spark plugs at a respected indy, that would be £445 + vat at Northway who also have a good rep, it's a big difference, big enough to drive to reading next time maybe?

bitchstewie

51,395 posts

211 months

Thursday 7th May 2015
quotequote all
red997 said:
quickly looking at VW golf serviceing costs (main delaer)
looking at the 4 year total cost, to service My Panamera costs £100 per year more than a Golf...
It costs me more than that to fill the tank with fuel...
I wont lose sleep ove the cost difference.
And for me, OPC Cambs have given very good service over the years I've used them.
Not so keen on Hatfield or Reading, but Silverstone (despite one blip) have been pretty good too
And most people buying used will look for main dealer service records on 'Vanilla ' porsches - if it was a GTx I'd be happier if it was schedule serviced with additionals from the known specialist independents
Must admit I've not looked in depth as I've not long had the Golf and it's been a few years since I had the 987 but IIRC Porsche did have this weird habit of "service costs" not actually including things like plugs and brake fluid.

I'd be really interested to know the numbers as I just had a really quick look at a minor for a "Panamera Diesel" is £420 and a major is £550 excluding brake fluid.

Not be unnecessarily argumentative but I'd expect a Porsche to cost more than a Golf, what wasn't really my point though smile

red997

1,304 posts

210 months

Thursday 7th May 2015
quotequote all
I was taking my VW figures from the Volkswagen Website...
And partially, from my past experience of owning VW & parents more recent service costs.

Would never say a Panamera was going to be cheaper to service than a Golf
What I am saying is that if you find a good OPC, who appear to be sensible about costs & work that realy needs to be carried out, you wont feel stiffed.

The prices that porsche quote on their website is quite a bit more than I have paid
but then again OPC Cambs are not part of the Porsche UK network - unlike Reading etc who are - so maybe that is why they can be more cost effective ? not stating, just speculating

Again, from experience, I've never had parts such as plugs filters etc excluded from the service costs estimated - always fully inclusive.

considering that typically you are going to be servicing in a 2 year cycle, minor, then major,the average costs aren't unreasonable IMHO

Just make sure that consumables such as brake pads are changed in the intervening periods, and not necessarily by the OPC (I change my own, using Porsche parts - i.e. with the Porsche part no stamped on them - it aint rocket science if you are patient and are a bit handy with tools)
The service that I had recently didn't change the air filter - 4 year service period on this item (!) - so I did it myself when I got the car back - £30 for the part and a couple of hours labour on my part on a nice sunny day on the drive. Mind you - the neighbours think I am mad - air filter replacement on a Panamera requires you to remove the entire front PU & assocaited gubbbins...


ilduce

485 posts

128 months

Thursday 7th May 2015
quotequote all
So in reality it's not £100 a year difference between a Panamera and a Golf.
And that's before adding the ridiculous spark plug change at 4 years: how the hell can they call it a major service and NOT change the plugs but charge it as an extra thing?
It's laughable.


red997

1,304 posts

210 months

Thursday 7th May 2015
quotequote all
I dont know exactly what VW replace - but they do have staggered pricing so it appears to vary from year to year

I still dont think that £1200 for 4 years service is that bad; aknowledge that is routine pricing not worn out parts.

I will spend more than that on tyres in the same periodsmile

ORD

18,120 posts

128 months

Thursday 7th May 2015
quotequote all
red997 said:
I dont know exactly what VW replace - but they do have staggered pricing so it appears to vary from year to year

I still dont think that £1200 for 4 years service is that bad; aknowledge that is routine pricing not worn out parts.

I will spend more than that on tyres in the same periodsmile
But you actually get something from the tyres smile

I think OPC servicing is a very acute example of fools paying money because other fools want them to.

It's not even so much about the prices as the fact that I don't think they take servicing remotely seriously / have a clue / do it properly.

Mad March Taffy

508 posts

120 months

Thursday 7th May 2015
quotequote all
Adam B said:
bloody hell - I know is it ex VAT, but that is very good if including all parts and labour - might be getting my car serviced when visiting parents near Reading! Particularly as I intend to service annually rather than every 2 years

Spark plugs £220 vs 9E £344 on my 997 turbo
And if you search on the forum, you will see that Northway are a good bunch to deal with too - I've used them since I got my first Porker about 4 years ago and they are very fair - if it NEEDS doing, they will tell you - if you can wait to get it done, then they will tell you that too.


Klippie

3,167 posts

146 months

Thursday 7th May 2015
quotequote all
Why do you think it's expensive to service a premium brand German sports car compared to a common FWD hatchback...it's brand image Porsche know they are at the top of the tree and charge accordingly.

People buy into Porsche just as they do with Apple products if you want one you'll have to pay the Porsche added tax for the privilege.

Look at the price difference between the Cayman / Boxster range and 911's, is a 911 tens of thousands of pounds more expensive to build I think not...Porsche do this because the 911 is their premium brand model so you pay more.

bcr5784

7,118 posts

146 months

Thursday 7th May 2015
quotequote all
Klippie said:
Why do you think it's expensive to service a premium brand German sports car compared to a common FWD hatchback...it's brand image Porsche know they are at the top of the tree and charge accordingly.

People buy into Porsche just as they do with Apple products if you want one you'll have to pay the Porsche added tax for the privilege.

Look at the price difference between the Cayman / Boxster range and 911's, is a 911 tens of thousands of pounds more expensive to build I think not...Porsche do this because the 911 is their premium brand model so you pay more.
You can con all of the people some of the time, some of the people all of the time, but you can't con all of the people all of the time. Or something like that....

Some of us aren't (and strongly resent) being conned any of the time...

Zeddsded

44 posts

109 months

Friday 8th May 2015
quotequote all
Klippie said:
Why do you think it's expensive to service a premium brand German sports car compared to a common FWD hatchback...it's brand image Porsche know they are at the top of the tree and charge accordingly.

People buy into Porsche just as they do with Apple products if you want one you'll have to pay the Porsche added tax for the privilege.

Look at the price difference between the Cayman / Boxster range and 911's, is a 911 tens of thousands of pounds more expensive to build I think not...Porsche do this because the 911 is their premium brand model so you pay more.
Totally agree with your view of the world of premium brands. I have knowingly, and happily, bought every iPhone since the 3GS. Yes, I've paid top dollar compared to other brands, but I've enjoyed the ownership experience and always found the residual value to be good when eBaying them after 2 years.

I've just placed an order for my first ever Porsche (a Boxster GTS) but I'm anticipating an average annual outlay of about £1,000 - £1,200 for servicing and/or tyres, which I am happy to pay as part of the Porsche ownership experience. I had priced tyres, insurance, servicing, road tax and economy before making my purchase decision - happily the overall package proved financially acceptable (for my personal circumstances) for the opportunity to fulfil the dream of owning a Porsche.