Not happy - any advice?

Not happy - any advice?

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finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
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UPDATE

Just collected her. Feeling great again with shiny new tyres, discs and fat pads smile It was a spring clip near the engine that had gone apparently, they cleaned out the front rads too.

I had a 320d as a hire car, supposedly not a bad handling car but it felt like a bouncy castle combined with a shipping container in comparison. Just shows you how good the setup is on the Cayman.

I'll get some pics up tomorrow biggrin


Hi guys

Picked up a 987.2 Cayman s yesterday from an OPC. All was good on the 350 mile plus trip home. Been out today and accelerated up to 70mph on a dual carriage way, white smoke/steam, engine temp shot up and warning light came on. Pulled up and turned the engine off as fast as I could. The coolant then dumped all over the road. Currently waiting recovery. What's gone wrong?!? Remember this is an OPC car with the 111 check and a 2 year warranty. I have flamed the dealer and am threating rejecting it. Gutted as I love everything about it.

Any advice appreciated.

Edited by finestjammy on Wednesday 30th September 18:43

Phooey

12,627 posts

170 months

Saturday 26th September 2015
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You do know the 987.2's are diesel don't you?

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
Phooey said:
You do know the 987.2's are diesel don't you?
So that where I went wrong wink

JackReacher

2,131 posts

216 months

Saturday 26th September 2015
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Sorry to hear, but at least you have the OPC warranty behind you and shouldn't be an issues getting sorted. Imagine if it had been a private purchase...

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
Thanks. AA bloke reckons it's a split coolant hose.

randlemarcus

13,530 posts

232 months

Saturday 26th September 2015
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This flaming you did? You do know they will be the ones fixing the issue, yes? You rejecting a second hand car over a split hose might not have them in the best and most helpful of attitudes.

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
randlemarcus said:
This flaming you did? You do know they will be the ones fixing the issue, yes? You rejecting a second hand car over a split hose might not have them in the best and most helpful of attitudes.
The supplying dealer won't be doing the work anyway. Wouldn't they have checked the condition of the hoses prior to selling?

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
randlemarcus said:
This flaming you did? You do know they will be the ones fixing the issue, yes? You rejecting a second hand car over a split hose might not have them in the best and most helpful of attitudes.
...also I must lower my expectations and pre empt that I'll need to be recovered 24hrs after collecting a £30k Porsche approved vehicle. Silly me.

Quinny

15,814 posts

267 months

Saturday 26th September 2015
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finestjammy said:
...also I must lower my expectations and pre empt that I'll need to be recovered 24hrs after collecting a £30k Porsche approved vehicle. Silly me.
I see you also own a Chimaera....whistle

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
Quinny said:
I see you also own a Chimaera....whistle
smile exactly l, I thought I'd got out of the AA loyalty scheme now wink

Shaoxter

4,088 posts

125 months

Saturday 26th September 2015
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finestjammy said:
Thanks. AA bloke reckons it's a split coolant hose.
Most likely. Not a massive issue and nothing to get worked up about, wouldn't have damaged anything as you stopped straight away. Pipes do sometimes crack and split or clamps can come loose, you're overreacting if you're thinking of rejecting the car.

FarQue

2,336 posts

199 months

Saturday 26th September 2015
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A very disappointing start to your ownership experience, but hopefully just a minor fault that can be quickly sorted. Maybe just a case of 'sh!t happens'.

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
Shaoxter said:
Most likely. Not a massive issue and nothing to get worked up about, wouldn't have damaged anything as you stopped straight away. Pipes do sometimes crack and split or clamps can come loose, you're overreacting if you're thinking of rejecting the car.
Fair point, possibly so. I think it's because it has happened so soon after purchase...and the check is supposed to look at the condition of hoses and check for leaks etc. It gets me doubting what else has been missed. AA bloke reckoned the wheels hadn't even been taken off due to how tight the bolts were, just his opinion though. Waiting for a recovery truck to get to to my local dealer now. It will either all be sorted under warranty or the supplying dealer will be coughing up for anything else. Will be good for another OPC to take a look at everything I suppose. There's been a few hiccups along the way with the supplying dealer, nothing that hasn't got sorted though in the end.

randlemarcus

13,530 posts

232 months

Saturday 26th September 2015
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Not saying you can't be a little bit cross, especially if you've come to Porsche for reliability wink but I suspect there are more than 111 parts in a modern car, so the check isn't going to pick up on things like a slightly split hose.

A second OPC is a good idea though, especially if you already have a slightly frayed relationship with the first. Out of interest, why not buy from the local OPC?


finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
randlemarcus said:
Not saying you can't be a little bit cross, especially if you've come to Porsche for reliability wink but I suspect there are more than 111 parts in a modern car, so the check isn't going to pick up on things like a slightly split hose.

A second OPC is a good idea though, especially if you already have a slightly frayed relationship with the first. Out of interest, why not buy from the local OPC?
It was a very good price, I suspect due to their more remote location, and was the spec I was after.. Hopefully it wasn't a 'too good to be true' scenario. I'd hope buying approved used with a warranty circumnavigates that possibility though. wink

Edited by finestjammy on Saturday 26th September 16:32

finestjammy

Original Poster:

741 posts

174 months

Saturday 26th September 2015
quotequote all
finestjammy said:
randlemarcus said:
This flaming you did? You do know they will be the ones fixing the issue, yes? You rejecting a second hand car over a split hose might not have them in the best and most helpful of attitudes.
...also I must lower my expectations and pre empt that I'll need to be recovered 24hrs after collecting a £30k Porsche approved vehicle. Silly me.
Apologies for the sarcasm, it's not usually like me. I've had a little time to calm down now...still awaiting recovery though. Like everyone said, I need to put it in perspective, it's inconvenient but hopefully just a split hose and I've got a warranty to cover that . I think this car may have had little use for a while and now everything is getting hot and expanding/contracting something may have worked loose.

Again, apologies.

randlemarcus

13,530 posts

232 months

Saturday 26th September 2015
quotequote all
No problems, I would be narked if my new car went all TVR on day one as well biggrin

Like you say, OPC warranty gives you enormous amounts of confidence that it will be a great car. Smiles and happiness with your local one will pay off. Here's to either a quick fix and a worry free future beer

Klippie

3,188 posts

146 months

Saturday 26th September 2015
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Hang in there they are great cars...once its all fixed forget about it and enjoy your Porsche.

I must admit I'd have had a few choice words to say to the dealer...from experience watch the OPC's like a hawk they are just the same as any other dealer and will cut corners to save time and money.

Remember we need to see some pictures of your new car...after its been fixed of course...smile

mollytherocker

14,366 posts

210 months

Saturday 26th September 2015
quotequote all
Cars break down, even new ones. Every day. Its just a hose and you have a warranty. The 111 point inspection wouldnt have found this anyway.

It happens, the important thing is that the OPC repair it with no fuss and give you a 991GTS to play with!

Get some pics up when its fixed.

pattyg

1,330 posts

228 months

Saturday 26th September 2015
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I'm never convinced by these used car inspections. Do you actually get the list of what has been checked or is it like the BMW ghost AUC check?