How Good will a new OPC be........

How Good will a new OPC be........

Author
Discussion

Jesus

14,703 posts

190 months

Wednesday 8th February 2017
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I've heard, that if you're the first customer at a new OPC, you get first dibs on giving the DP a gobble and you'll then be first in line for a new GT model.

Carl_Manchester

12,233 posts

263 months

Friday 2nd June 2017
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Cheib said:
Cheburator mk2 said:
7184c said:
FWIW there is a new one opening for South London, Sidcup later this year.
Music to my ears, as I am in Chislehurst... Do you know where exactly? The site of the old Lancaster Jaguar Dealership?
http://www.jardinemotors.co.uk/porsche/news/porsche-south-london/
Its a good location, I will give them that, just off Foots Cray. I drove past the signs yesterday.

I bet OPC Tonbridge are happy.


PhantomPH

4,043 posts

226 months

Friday 2nd June 2017
quotequote all
Stockton one should be opening in the not-do-distant future: https://www.jct600.co.uk/news/new-porsche-centre-f...

Run by JCT600 so perhaps they will mix-and-match staff for a while in order to spread knowledge and experience around between the three dealerships they control in Leeds, Newcastle and Stockton. who knows?!

Bennachie

Original Poster:

1,090 posts

152 months

Friday 2nd June 2017
quotequote all
Well, we shall see..................

There are some excellent mechs in the perceived 'lower echelons' of the motor trade and there are shocking attitudes to consumers within the 'non premier' showrooms. Indeed, the approach from some of the other premier German marques that I have experienced is lamentable.

The interview process/staff selection for any new dealership is critical. DP is important but the franchisee management is critical.

davidc1

1,546 posts

163 months

Friday 2nd June 2017
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Sidcup is 5 minutes from me so fingers crossed they get it right

MartinRS2K

598 posts

120 months

Saturday 3rd June 2017
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PhantomPH said:
Stockton one should be opening in the not-do-distant future: https://www.jct600.co.uk/news/new-porsche-centre-f...

Run by JCT600 so perhaps they will mix-and-match staff for a while in order to spread knowledge and experience around between the three dealerships they control in Leeds, Newcastle and Stockton. who knows?!
We are visiting Stockton OPC tomorrow morning with the PCGB R3 members, then onto Whitby for Fish and Chips biggrin

PhantomPH

4,043 posts

226 months

Saturday 3rd June 2017
quotequote all
MartinRS2K said:
PhantomPH said:
Stockton one should be opening in the not-do-distant future: https://www.jct600.co.uk/news/new-porsche-centre-f...

Run by JCT600 so perhaps they will mix-and-match staff for a while in order to spread knowledge and experience around between the three dealerships they control in Leeds, Newcastle and Stockton. who knows?!
We are visiting Stockton OPC tomorrow morning with the PCGB R3 members, then onto Whitby for Fish and Chips biggrin
Nice day out! Is it nearly finished, then?

Newcastle is my 'local' OPC and they have been great, so if Stockton follows the same JCT600 pattern it should be a good place to visit and deal with.

MartinRS2K

598 posts

120 months

Saturday 3rd June 2017
quotequote all
PhantomPH said:
Nice day out! Is it nearly finished, then?

Newcastle is my 'local' OPC and they have been great, so if Stockton follows the same JCT600 pattern it should be a good place to visit and deal with.
It's open as far as I am aware, or certainly very close to the opening day.

Younez

1,057 posts

167 months

Saturday 3rd June 2017
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My local OPC is one of the oldest and apart from one salesman who is really an admin guy all the staff are new and have little to no knowledge on Porsche. So it really depends on who they hire.

Digga

40,349 posts

284 months

Saturday 3rd June 2017
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Not visited my nearest OPC, Wolverhampton, (just 20 mins away) which opened a year or so back, but I understand it is owned by the same business as Sutton Coldfield, a dealership that IMHO is stuck in a bit of a funny location.

Wolvo is in a very good location, right on junction of A449 & M54 and theoretically - as this gives a huge effective catchment area - should do well. Key staff were imported from Sutton AFAIK.

Will hopefully have a gander tomorrow to catch Magnus Walker's book signing.

PhantomPH

4,043 posts

226 months

Saturday 3rd June 2017
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MartinRS2K said:
PhantomPH said:
Nice day out! Is it nearly finished, then?

Newcastle is my 'local' OPC and they have been great, so if Stockton follows the same JCT600 pattern it should be a good place to visit and deal with.
It's open as far as I am aware, or certainly very close to the opening day.
Cool stuff 👍

Cheib

23,274 posts

176 months

Saturday 3rd June 2017
quotequote all
Carl_Manchester said:
Cheib said:
Cheburator mk2 said:
7184c said:
FWIW there is a new one opening for South London, Sidcup later this year.
Music to my ears, as I am in Chislehurst... Do you know where exactly? The site of the old Lancaster Jaguar Dealership?
http://www.jardinemotors.co.uk/porsche/news/porsche-south-london/
Its a good location, I will give them that, just off Foots Cray. I drove past the signs yesterday.

I bet OPC Tonbridge are happy.
Tonbridge are owned by Lind and it's there only Porsche dealership....jardibe have got a few East London, Colchester etc.

No idea how these things get allocated but I assume there's some kind of bidding process for a new franchise ?

MarshPhantom

9,658 posts

138 months

Saturday 3rd June 2017
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Bennachie said:
As per title. How good/bad will a brand spanking new OPC be? Will they import knowledgable Porsche trained people or will they all be trained from scratch and be 'new to the brand', with which comes a curate's egg of experience.
As per all exemplar examination questions, 'Discuss'.
Swanley?

Things are looking up.

Bennachie

Original Poster:

1,090 posts

152 months

Saturday 3rd June 2017
quotequote all
Stockton is three weeks away............

PhantomPH

4,043 posts

226 months

Saturday 3rd June 2017
quotequote all
Bennachie said:
Stockton is three weeks away............
Wonder if they will do a 'grand opening'.

MartinRS2K

598 posts

120 months

Sunday 4th June 2017
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PhantomPH said:
Wonder if they will do a 'grand opening'.
Visited the Teesside Centre today with 40 other Porsches and it is opening in 2-3 weeks time. The site is amazing and it will be a great addition to the Porsche network.

Spoke to the new DP and some of the sales staff and they are very keen to establish themselves and it felt like nothing was too much trouble. For those local to the area I son't think you will be disappointed.

Bennachie

Original Poster:

1,090 posts

152 months

Saturday 24th June 2017
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Very, very good in my opinion. A breath of fresh air, common sense and an apparently genuine care for the customer.

Deep

2,067 posts

244 months

Wednesday 28th June 2017
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Its a shame that Sidcup is also Jardine group. The East London OPC is the same group and they are quite poorly organised and often won't even answer the phone.

I would have liked to have had a choice in my region but all the way from Colchester to Kent it's all Jardine.

I think this allows a group to be complacent as customers have little choice.