New 718 Owner - Porsche Car Connect (and other monthly fees)

New 718 Owner - Porsche Car Connect (and other monthly fees)

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Discussion

Tim718

Original Poster:

154 posts

81 months

Saturday 17th February 2018
quotequote all
Deposit down on a BGTS. One thing I’m still not clear on it what monthly fees to expect.

I still don’t undertstand what PCC does and how much it costs.

My dealer said don’t worry about it, just buy yourself a sim (only) card from any provider and you’ll be fine. What does it do?

I know in the olden days cars had car phones, but nowadays don’t they usually just connect to your phone via Bluetooth and use data from your phone?

Are there other monthly services to pay for too?


neilf

831 posts

111 months

Saturday 17th February 2018
quotequote all
I’m sure others on here will give a more succinct answer.

I believe you have two options.

1. Chargeable (can’t remember how much) - you have a small ‘fob’ you keep with you. If the car is stolen the service alerts you. You can ‘geo tag’ the distance the car is allowed away from the ‘fob’ before it alerts you.

2. Free service (for first 12mths only) - Car will update the Porsche phone app to tell you it’s current location. You can also use the app to sound the car horn, and fold your wing mirrors. App will also give you some basic data like fuel level and whether car is locked or not.

tedblog

1,438 posts

80 months

Saturday 17th February 2018
quotequote all
Dealer doesnt sound like he knows?
PCC is free for the first year then after that is £99 a year , when this is active you can add another service which is Safety Security Services this costs £235 a year or 24 months £450 this gives airrbag deployment notification. Telematics Breakdown Call and 24/7 Vehicle Tracking System.
Nothing is monthly you have to pay upfront. PCC does give you the option to find where your car is but its not a reconized tracking unit so no insurance discount etc, but will tell your where your car is so you could possibly assist the Police?
PCC is controlled by an app on your phone, it doesnt do too much , you can look at fuel remote locking etc and where the car is, you can set a speed limit alarm if someone else is using it. You can send an address to the car , but you cant remotely start or move it.

Edited by tedblog on Saturday 17th February 21:02

Gorsh

329 posts

105 months

Saturday 17th February 2018
quotequote all
I suggest you download the good to know app and the drivers manual for your car - the PCM is fairly complex.
I have a 991.2, the system is the same but the amount of free use may be different.
PCC is an app that connects to your car remotely and has various functions which I won’t list here, also Connect Services which is a data service for the various apps on the PCM and Google Earth, internet POI search, etc. I think I have 24 months free data with my car, this is only for the apps and Google Earth and search etc, not included internet radio or music streaming. After the free period you can buy data from Porsche (expensive) or install your own data SIM. As stated PCC is £99 after the first year, this has to be active to use the tracker (PVT) service which is optional but may be required by some insurance companies.

Reading this even I don’t understand it lol, it’s a complex system - read up on it on Porsche.co.uk and drivers manual, then play with it when your car arrives, the handover should help get the basics then take it from there.
Have fun
Gordon.

tedblog

1,438 posts

80 months

Sunday 18th February 2018
quotequote all
The OP didnt mention the PCM? You used to have to spec Connect and Connect plus(this is different to PCC ) as this gave you Google maps and Apple play , not sure if this is included as standard?

Gorsh

329 posts

105 months

Sunday 18th February 2018
quotequote all
tedblog said:
The OP didnt mention the PCM? You used to have to spec Connect and Connect plus(this is different to PCC ) as this gave you Google maps and Apple play , not sure if this is included as standard?
The PCM is the whole package so what’s wrong with mentioning it!
Yes, the Connect and Connect Plus are standard.j

You can connect your phone via its WiFi hot spot and use it for data, buy credit for the embedded sim, or install your own data sim. Bear in mind the data for some things (apps, google earth, search etc) is free for a period using the embedded sim, so unless you want to stream music you may not need your own data to begin with.

Edited by Gorsh on Sunday 18th February 07:34

Pinball

457 posts

130 months

Sunday 18th February 2018
quotequote all
I put a data a sim in pretty much straightaway. Didn’t use my phone’s data as I had little on my phone contract at the time. I’m not sure how much data the embedded card has but figured at least it’s there as a reserve once the one I added gets used up before I replace it. There’s three apps - connect, car connect and track precision. It’s £230 a year got the tracker to be activated. All the cameras next functions are free for two yeaare after that it’s a subscription. You’ll get a code when the car arrives to set up the apps and create an online account to manage the functions.

Krobar

283 posts

107 months

Sunday 18th February 2018
quotequote all
Gorsh said:
The PCM is the whole package so what’s wrong with mentioning it!
Yes, the Connect and Connect Plus are standard.j

You can connect your phone via its WiFi hot spot and use it for data, buy credit for the embedded sim, or install your own data sim. Bear in mind the data for some things (apps, google earth, search etc) is free for a period using the embedded sim, so unless you want to stream music you may not need your own data to begin with.

Edited by Gorsh on Sunday 18th February 07:34
There is actually another option for supported Android phones. You can connect the phone using Rsap bluetooth which hands the phone sim card to the car and then the phone connects back to the car via the wifi hotspot. This gives you the superior reception of the PCM without requiring an additional sim card or contract.

Retired01

39 posts

76 months

Sunday 18th February 2018
quotequote all
Pinball said:
I put a data a sim in pretty much straightaway. Didn’t use my phone’s data as I had little on my phone contract at the time. I’m not sure how much data the embedded card has but figured at least it’s there as a reserve once the one I added gets used up before I replace it. There’s three apps - connect, car connect and track precision. It’s £230 a year got the tracker to be activated. All the cameras next functions are free for two yeaare after that it’s a subscription. You’ll get a code when the car arrives to set up the apps and create an online account to manage the functions.
I've not seen any data limit on the embedded SIM. Probably not necessary as the apps / functions you can use with it are not particularly data intensive.

However, if you want to,e.g., connect to the car's wifi hotspot to stream browse you need to do one of two things

(1) pay a stupid amount of money (£39 for 7GB for a month) for a data package

(2) get your own SIM and install it.

Retired01

39 posts

76 months

Sunday 18th February 2018
quotequote all
Krobar said:
There is actually another option for supported Android phones. You can connect the phone using Rsap bluetooth which hands the phone sim card to the car and then the phone connects back to the car via the wifi hotspot. This gives you the superior reception of the PCM without requiring an additional sim card or contract.
A disadvantage of RSAP connection is that messages and call history are stored in the car and not on the phone for the duration of the rsap connection.

Can't leave the car and catch up with messages calls as they will be in the car and not in the phone.


Tim718

Original Poster:

154 posts

81 months

Sunday 18th February 2018
quotequote all
Retired01 said:
Pinball said:
I put a data a sim in pretty much straightaway. Didn’t use my phone’s data as I had little on my phone contract at the time. I’m not sure how much data the embedded card has but figured at least it’s there as a reserve once the one I added gets used up before I replace it. There’s three apps - connect, car connect and track precision. It’s £230 a year got the tracker to be activated. All the cameras next functions are free for two yeaare after that it’s a subscription. You’ll get a code when the car arrives to set up the apps and create an online account to manage the functions.
I've not seen any data limit on the embedded SIM. Probably not necessary as the apps / functions you can use with it are not particularly data intensive.

However, if you want to,e.g., connect to the car's wifi hotspot to stream browse you need to do one of two things

(1) pay a stupid amount of money (£39 for 7GB for a month) for a data package

(2) get your own SIM and install it.
I think that’s what the dealer was saying, that the data was silly money so to just buy a sim. But I wasn’t sure how it all worked/what it did.


Tim718

Original Poster:

154 posts

81 months

Sunday 18th February 2018
quotequote all
tedblog said:
Safety Security Services this costs £235 a year or 24 months £450 this gives airrbag deployment notification. Telematics Breakdown Call and 24/7 Vehicle Tracking System.
Nothing is monthly you have to pay upfront. PCC does give you the option to find where your car is but its not a reconized tracking unit so no insurance discount etc, but will tell your where your car is so you could possibly assist the Police
Edited by tedblog on Saturday 17th February 21:02
Is Safety Security Services this costs £235 a year classed as an insurance tracker?

I read this as standard PCC tells you car location, but SSS is the tracker - that right?

Pinball

457 posts

130 months

Sunday 18th February 2018
quotequote all
Retired01 said:
I've not seen any data limit on the embedded SIM. Probably not necessary as the apps / functions you can use with it are not particularly data intensive.

However, if you want to,e.g., connect to the car's wifi hotspot to stream browse you need to do one of two things

(1) pay a stupid amount of money (£39 for 7GB for a month) for a data package

(2) get your own SIM and install it.
I think I worded it wrong. I meant to mean the amount of data on the embedded sim from purchase before it ran out and you have to go to the alternatives you mentioned.

I got a 32gb sim for about £30 off Amazon, so as you mention the Porsche data package fee is stupid.

Pinball

457 posts

130 months

Sunday 18th February 2018
quotequote all
Tim718 said:
Is Safety Security Services this costs £235 a year classed as an insurance tracker?

I read this as standard PCC tells you car location, but SSS is the tracker - that right?

Yes. I’d assume the tracker is always functional, but the Connect location will only work with a sim, embedded or otherwise.

tedblog

1,438 posts

80 months

Sunday 18th February 2018
quotequote all
Gorsh said:
The PCM is the whole package so what’s wrong with mentioning it!
Yes, the Connect and Connect Plus are standard.j


Edited by Gorsh on Sunday 18th February 07:34
Cos he didnt ask about PCM , he asked about what extra monthly fees? I dont think PCM is the whole package as you can have PCM and none of the other items the OP is asking about!

tedblog

1,438 posts

80 months

Sunday 18th February 2018
quotequote all
Tim718 said:
Is Safety Security Services this costs £235 a year classed as an insurance tracker?

I read this as standard PCC tells you car location, but SSS is the tracker - that right?
PCC will Track your car , on the app its "find my car" so will tell you location etc even if its on the move, this isnt insurance or police backed though.The SSS gives you other things as well but you do need to pay the £99 after the first year for this to work.

boitjie

124 posts

75 months

Sunday 18th February 2018
quotequote all
I’m taking delivery in a few weeks and going through the activation process. IIRC its 2yrs free then £99pa. £253 + £99 seems steep for a tracker, although I don’t want a 3rd party hiding one somewhere as the did on my 987 Boxster. It only saves £100 on the insurance but will probably do it for peace of mind. I’m sure the plus and minus of PVTS have been done to death on PH elsewhere,

Gorsh

329 posts

105 months

Sunday 18th February 2018
quotequote all
tedblog said:
Cos he didnt ask about PCM , he asked about what extra monthly fees? I dont think PCM is the whole package as you can have PCM and none of the other items the OP is asking about!
I give up! You haven't a clue what you're talking about, all the things are standard and are included as part of the new upgraded PCM package. There are charges for the optional tracker (it's fitted anyway just not active as std), the PCC he mentions comes with a free 24 months data as I mentioned, so unless he wants to stream music he doesn't need to purchase data. If you're going to criticise I suggest you learn facts first.

tedblog

1,438 posts

80 months

Sunday 18th February 2018
quotequote all
Gorsh said:
I give up! You haven't a clue what you're talking about, all the things are standard and are included as part of the new upgraded PCM package. There are charges for the optional tracker (it's fitted anyway just not active as std), the PCC he mentions comes with a free 24 months data as I mentioned, so unless he wants to stream music he doesn't need to purchase data. If you're going to criticise I suggest you learn facts first.
Obviously neither do you as PCC comes free with the car and is valid for 1 year before you shell out £99 per year for the pleasure! For new tracker and safety services these are chargeable from day 1.
Service 12 months 24 months
Package : Safety Services+ Remote Services+ Security Services 266 £ 476 £
Package : Safety Services+ Security Services 235 £ 450 £
Remote Services 99 £ 180 £
Only item which was incorrect was the extra £99 if you had the security services
Found this:
Whether to access vehicle data or to lock your vehicle: the Car Remote Package is the perfect remote control for your Porsche. Directly on your smartphone.
Price:incl. 20% VAT
£99.00 / Year

12 months included for free on new vehicles
And i agree If you're going to criticise I suggest you learn facts first!

Gorsh

329 posts

105 months

Sunday 18th February 2018
quotequote all
tedblog said:
Obviously neither do you as PCC comes free with the car and is valid for 1 year before you shell out £99 per year for the pleasure! For new tracker and safety services these are chargeable from day 1.
Service 12 months 24 months
Package : Safety Services+ Remote Services+ Security Services 266 £ 476 £
Package : Safety Services+ Security Services 235 £ 450 £
Remote Services 99 £ 180 £
Only item which was incorrect was the extra £99 if you had the security services
Found this:
Whether to access vehicle data or to lock your vehicle: the Car Remote Package is the perfect remote control for your Porsche. Directly on your smartphone.
Price:incl. 20% VAT
£99.00 / Year

12 months included for free on new vehicles
And i agree If you're going to criticise I suggest you learn facts first!
Well done - at least I got you looking things up rather than guessing. The OP was asking about PCC and connecting his phone for data or getting a separate SIM, he didn't mention the tracker. You don't mention the 24 months data included for the built in apps and google earth etc which is as I understand it what the OP was referring to - the data services work without all the chargeable items you mention, all you need is a data service.

It's now obvious from all the detail we have uncovered that my original comment was correct - the whole PCM package is complex and all the features and optional charges take a bit of understanding. He will learn the basics at handover and then pick the rest up as he goes - this is what most folk have done. It is a mistake to dive in and subscribe to everything as consideration needs to be given to what features are wanted first.