New 599 owner, have I been unlucky?

New 599 owner, have I been unlucky?

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Discussion

msdes123

Original Poster:

164 posts

141 months

Thursday 17th October 2013
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3 months into 599 ownership, 58 plate car ~ 17000 miles when bought, full service history and bought from a main dealer with 2 years Ferrari approved warranty.

Firstly slow oil leak noted under car in garage, back to dealer (280 miles away). Cant fault service and fixed without issue under warranty with a new oil cooler radiator being required, however had to give up 2 Saturdays to drive car down and pick up again, over 2 full tanks of fuel, return train ticket and 560 miles onto car in the process.



Secondly a few weeks later an engine fault warning on dashboard which didn't go away with a quick turn off and restart. This time thought I'd try dealer closer to home, took car to my nearest main dealer, sorted without any problem and again cant fault customer service, just needed a "computer reset" no new part needed under warranty but had to pay 1 hrs labour at £180; ouch!



And don't get me started on the becker head unit/sat nav and what's manual all about saying you cant charge phone/run a decent sat nav unit from cig lighter power socket??

I was telling friends and family that modern Ferrari's don't have a reliability issue but on evidence so far all I keep hearing is "told you so" and "why on earth did you buy it"

Please tell me I've been unlucky. Im not looking for sympathy, still feel very fortunate to own such a car, being positive and cant believe I've got a V12 Ferrari sitting in my garage but I'd cope easier with being skint now if these problems hadn't have happened, slightly nervous every time I start car up and take her out thinking what's going to crop up next.

On a more positive note Ive only had W##K#R mouthed at me once so far, generally response to car seems really good biggrin


F355GTS

3,723 posts

256 months

Thursday 17th October 2013
quotequote all
You have been unlucky with the oil leak and you could have had it recovered to the nearest dealer for free. As for the error and reset you'll get used to the error, that and electrical system failure plus others, just switch off and on again after a couple of seconds.

Wait for the check OK then start. If the dealer charged you to correct that i'd be on the phone to them now reminding them of something called goodwill let alone the sale of goods act

msdes123

Original Poster:

164 posts

141 months

Thursday 17th October 2013
quotequote all
F355GTS said:
You have been unlucky with the oil leak and you could have had it recovered to the nearest dealer for free. As for the error and reset you'll get used to the error, that and electrical system failure plus others, just switch off and on again after a couple of seconds.

Wait for the check OK then start. If the dealer charged you to correct that i'd be on the phone to them now reminding them of something called goodwill let alone the sale of goods act
Ive had several error messages which cleared on a switch off and restart but this one would not go away, it was coming up every time just after the picture of the engine appears but rather than then showing the "check OK" it would go to this engine control system error icon. Checked some other international forums for this error message, most seemed to advise just disconnecting the battery would clear it but I bottled out of doing this.

On a completely separate issue what's the general feeling on putting a pistonhead smiley sticker on a Ferrari, presume its a no no but have always had one on my previous cars, somehow don't think a red 599 is suited to one and if so what colour and where would I put it. Any thoughts?

F355GTS

3,723 posts

256 months

Friday 18th October 2013
quotequote all
msdes123 said:
F355GTS said:
You have been unlucky with the oil leak and you could have had it recovered to the nearest dealer for free. As for the error and reset you'll get used to the error, that and electrical system failure plus others, just switch off and on again after a couple of seconds.

Wait for the check OK then start. If the dealer charged you to correct that i'd be on the phone to them now reminding them of something called goodwill let alone the sale of goods act
Ive had several error messages which cleared on a switch off and restart but this one would not go away, it was coming up every time just after the picture of the engine appears but rather than then showing the "check OK" it would go to this engine control system error icon. Checked some other international forums for this error message, most seemed to advise just disconnecting the battery would clear it but I bottled out of doing this.

On a completely separate issue what's the general feeling on putting a pistonhead smiley sticker on a Ferrari, presume its a no no but have always had one on my previous cars, somehow don't think a red 599 is suited to one and if so what colour and where would I put it. Any thoughts?
Only reason i don't have a pH sticker is I've never got round to buying one smile go for it

161BMW

1,697 posts

166 months

Friday 18th October 2013
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OP u have a fantastic car enjoy it. And if u are ever in London please take me for a ride :-P

purpleperil

1,214 posts

285 months

Friday 18th October 2013
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msdes123 said:
On a completely separate issue what's the general feeling on putting a pistonhead smiley sticker on a Ferrari, presume its a no no but have always had one on my previous cars, somehow don't think a red 599 is suited to one and if so what colour and where would I put it. Any thoughts?
Mine will be going in the rear side window - don't worry about what anyone else thinks! wink

pilbeam_mp62

955 posts

202 months

Friday 18th October 2013
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Many years ago, when I was a bit of a w**k*r, I had an Aston Martin V8 and a 911 Targa.... I had one of those stickers in the back of my Aston which read My OTHER car is a Porsche

F355GTS

3,723 posts

256 months

Friday 18th October 2013
quotequote all
purpleperil said:
msdes123 said:
On a completely separate issue what's the general feeling on putting a pistonhead smiley sticker on a Ferrari, presume its a no no but have always had one on my previous cars, somehow don't think a red 599 is suited to one and if so what colour and where would I put it. Any thoughts?
Mine will be going in the rear side window - don't worry about what anyone else thinks! wink
Not that it should be a problem with a sticker but be aware those rear side windows are perspex not glass

willy wombat

920 posts

149 months

Friday 18th October 2013
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Re your initial post; I think you have been unlucky and wonder whether the car had been sitting around for a while before you bought it. Re manual stating that you can't power a sat nav etc from the cig lighter - yes you can. I run a tom tom from mine. A lot of electrical gremlins can be solved, if not just by turning car off and restarting, by turning off the battery isolation switch in the boot and leaving the car completely powered down for a few minutes, then powering it up again (you will then have to reset various things - from memory, the clock etc). My 599 has been very reliable (13000 miles) but having so said has just started telling me that the CST has failed and none of the tricks described above has solved it so a trip to Joe Macs is on the cards.

msdes123

Original Poster:

164 posts

141 months

Friday 18th October 2013
quotequote all
willy wombat said:
Re your initial post; I think you have been unlucky and wonder whether the car had been sitting around for a while before you bought it.
I did have some contact with the previous owner and he did indicate that it was over 6 months since he had seen the car at the point I bought it so sounds like it was sitting around in dealers compound for some time.

Anyway as I said in OP i'm still trying to look on the positive side, feel very privileged to own such a car, pictures below tend to cheer me up biggrin




aspirated

2,539 posts

147 months

Friday 18th October 2013
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msdes123 said:


Are you a Cardiologist? biggrin

StickBreitling

78 posts

127 months

Friday 18th October 2013
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I've seen the same engine control error on my previous 612. Dealer said it was to do with the air flow in the manifolds. The parameters are set very tight and it just takes a speck of dirt on the sensor to throw up the message.

I bought an 10 quid OBD unit to clear the error whenever it comes up.

msdes123

Original Poster:

164 posts

141 months

Saturday 19th October 2013
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aspirated said:
Are you a Cardiologist? biggrin
thumbup any private practice referrals greatly received. my monthly petrol expenses seem to have increased lately!

roygarth

2,674 posts

249 months

Sunday 20th October 2013
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F355GTS said:
You have been unlucky with the oil leak and you could have had it recovered to the nearest dealer for free. As for the error and reset you'll get used to the error, that and electrical system failure plus others, just switch off and on again after a couple of seconds.

Wait for the check OK then start. If the dealer charged you to correct that i'd be on the phone to them now reminding them of something called goodwill let alone the sale of goods act
The first dealer should have told you to go to your nearest dealer to get oil leak fixed. They didn't as they wanted the Warranty £££.

The second dealer should not have charged for the computer reset.

You've got to watch 'em!

Stryke

635 posts

163 months

Sunday 20th October 2013
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Very surprised that the second dealer charged you for the reset.

fitzmoresco

150 posts

157 months

Sunday 20th October 2013
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Oil radiator - unlucky

£180 in cold blood just to clear down an error message is outrageous. Speak to Roger at The Ferrari centre (kent) he will put you straight. Engine is chock full of engine sensors monitoring in/out metrics galore. Not unusual to get confused every now and then. If you get a red warning light stop asafp otherwise just bat on.......

burwoodman

18,709 posts

247 months

Sunday 20th October 2013
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Stryke said:
Very surprised that the second dealer charged you for the reset.
absolutely!

PowerfullyBuilt

131 posts

179 months

Monday 21st October 2013
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Perhaps your numberplate stands for Engine Control Gremlins?

What a stunning machine!

petrolpat

326 posts

216 months

Monday 21st October 2013
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StickBreitling said:
I've seen the same engine control error on my previous 612. Dealer said it was to do with the air flow in the manifolds. The parameters are set very tight and it just takes a speck of dirt on the sensor to throw up the message.

I bought an 10 quid OBD unit to clear the error whenever it comes up.
Have sorted several faults with an OBD. Top piece of kit for little cash

London John

341 posts

141 months

Monday 21st October 2013
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Be wary of oil related issues on a 599. The oil change process is complex insofar as the engine must be very, very hot when oil is changed to ensure the fill level is correct. I've had a main dealer do this wrong, only for the car to go a different (better) main dealer who knew what they were up to. Until recently, the official Ferrari service guide was wrong (re temp and fill levels). It's now been corrected (around 12 months ago).